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>> ISO-31000-Lead-Risk-Manager시험대비 덤프 최신버전 <<
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질문 # 34
Scenario 3:
NovaCare is a US-based healthcare provider operating four hospitals and several outpatient clinics. Following several minor system outages and an internal assessment that revealed inconsistencies in security monitoring tools, top management recognized the need for a structured approach to identify and manage risks more effectively. Thus, they decided to implement a formal risk management process in line with ISO 31000 recommendations to enhance safety and improve resilience.
To address these issues, the Chief Risk Officer of NovaCare, Daniel, supported by a team of departmental representatives and risk coordinators, initiated a comprehensive risk management process. Initially, they carried out a thorough examination of the environment in which risks arise, defining the conditions under which potential issues would be assessed and managed.
Afterwards, Daniel and the team explored potential risks that could affect various departments. Using structured interviews and brainstorming workshops, they gathered potential risk events across departments.
Based on the scenario above, answer the following question:
In Scenario 3, what risk management activity did Daniel and the team conduct using structured interviews and brainstorming workshops?
정답：D
설명：
The correct answer is A. Risk identification. ISO 31000:2018 defines risk identification as the process of finding, recognizing, and describing risks that could affect the achievement of objectives. Techniques such as structured interviews, brainstorming workshops, and expert consultations are explicitly recognized as appropriate methods for identifying risks.
In Scenario 3, Daniel and the team used structured interviews and brainstorming workshops to gather potential risk events across departments. This activity resulted in identifying key risks such as data breaches, record-keeping errors, and regulatory noncompliance. These outcomes clearly demonstrate risk identification rather than analysis or evaluation.
Risk analysis would involve understanding the nature of risks, including their causes, likelihood, and consequences. While the team later performed cause-and-effect analysis, the specific activity described in this question focuses on collecting and listing risk events, which is the core objective of risk identification.
From a PECB ISO 31000 Lead Risk Manager perspective, effective risk identification is critical for ensuring that significant risks are not overlooked and that subsequent analysis and treatment are meaningful. Therefore, the correct answer is risk identification.
질문 # 35
According to ISO 31000, what is the main difference between the roles of the oversight body and top management in risk management?
정답：A
설명：
The correct answer is B. The oversight body supervises risk management, while top management manages risk. ISO 31000:2018 clearly distinguishes between governance and management responsibilities within the risk management framework. The oversight body (such as a board of directors or equivalent governing body) is responsible for oversight, ensuring that risk management is appropriate, effective, and aligned with the organization's purpose, strategy, and governance arrangements.
Top management, on the other hand, is responsible for managing risk by establishing, implementing, and maintaining the risk management framework and ensuring that risk management is integrated into organizational activities and decision-making. ISO 31000 emphasizes leadership and commitment by top management as essential for embedding risk management into strategy, operations, and culture.
Option A is incorrect because the oversight body does not manage daily risk activities, nor does top management limit its role to opportunity-based risks. Option C is incorrect because, while both have responsibilities, their roles are distinct and complementary, not identical. Option D incorrectly assigns operational risk assessment responsibilities to the oversight body.
From a PECB ISO 31000 Lead Risk Manager perspective, understanding this distinction ensures proper governance, accountability, and effectiveness of risk management across all levels of the organization.
질문 # 36
Who is responsible for collecting, recording, and storing the data needed for risk measurement?
정답：C
설명：
The correct answer is A. Information collectors. ISO 31000 highlights the importance of clearly defined roles and responsibilities within the monitoring and review process, particularly in relation to data and information management.
Information collectors are responsible for gathering, recording, and storing data used for risk measurement and monitoring. This includes capturing data related to risk indicators, incidents, control performance, audits, inspections, and other relevant sources. Their role ensures that data is accurate, timely, and available for analysis and reporting.
Measurement clients use the results of risk measurement to support decisions but are not responsible for collecting or storing data. Information owners are accountable for the quality, integrity, and authorized use of information, but not necessarily for its day-to-day collection. Risk owners are accountable for managing specific risks, not for operating the data collection process.
From a PECB ISO 31000 Lead Risk Manager perspective, assigning clear responsibility for data collection improves reliability, traceability, and consistency in monitoring and review activities. Therefore, the correct answer is Information collectors.
질문 # 37
Scenario 6:
Trunroll is a fast-food chain headquartered in Chicago, Illinois, specializing in wraps, burritos, and quick-serve snacks through both company-owned and franchised outlets across several states. Recently, the company identified two major risks: increased dependence on third-party delivery platforms that could disrupt customer service if contracts were to fail or fees rose sharply, and stricter health and safety inspections that might expose vulnerabilities in hygiene practices across certain franchise locations. Therefore, the top management of Trunroll adopted a structured risk management process based on ISO 31000 guidelines to systematically identify, assess, and mitigate risks, embedding risk awareness into daily operations and strengthening resilience against future disruptions.
To address these risks, Trunroll outlined and documented clear actions with defined responsibilities and timelines. Regarding the dependence on third-party delivery platforms, the company decided not to move forward with planned partnerships with third-party delivery apps, as the risk of losing control over the customer experience and rising costs outweighed the potential benefits.
To address stricter health inspections across franchises, Trunroll invested in stronger hygiene protocols, mandatory staff training, and upgraded monitoring systems to reduce the likelihood of violations. Yet, management understood that some exposure would remain even after these measures. To address this risk, they decided to use one of the insurance methods, reserving internal financial resources to cover unexpected losses or penalties, ensuring the remaining risk was managed within acceptable boundaries.
Additionally, Trunroll set up a cloud-based platform to document and maintain risk records. This allowed managers to log supplier inspection results, training outcomes, and incident reports into one secure system, while also providing flexibility to update and scale applications as needed without managing the underlying infrastructure. In doing so, Trunroll ensured that all risk-related information is documented in progress reports and incorporated into mid-term and final evaluations, with risk management being updated regularly to monitor changes and treatments.
Based on the scenario above, answer the following question:
Which risk treatment option did Trunroll use to address the risk of increasing dependence on third-party delivery platforms?
정답：B
질문 # 38
Scenario 3:
NovaCare is a US-based healthcare provider operating four hospitals and several outpatient clinics. Following several minor system outages and an internal assessment that revealed inconsistencies in security monitoring tools, top management recognized the need for a structured approach to identify and manage risks more effectively. Thus, they decided to implement a formal risk management process in line with ISO 31000 recommendations to enhance safety and improve resilience.
To address these issues, the Chief Risk Officer of NovaCare, Daniel, supported by a team of departmental representatives and risk coordinators, initiated a comprehensive risk management process. Initially, they carried out a thorough examination of the environment in which risks arise, defining the conditions under which potential issues would be assessed and managed. Internally, they reviewed IT security policies and procedures, capabilities of the IT team, and reports from the internal assessment. Externally, they analyzed regulatory requirements, emerging cybersecurity threats, and evolving practices in IT security and resilience.
Based on this analysis, to ensure uninterrupted healthcare services, compliance with regulatory requirements, and protection of patient data, top management and Daniel decided to reduce minor system outages by 50% within a year and achieve full coverage of security monitoring tools across all critical IT systems.
Afterwards, Daniel and the team explored potential risks that could affect various departments using structured interviews and brainstorming workshops. As a result, key risks emerged, including data breaches linked to unsecured backup systems, record-keeping errors due to IT system issues, and regulatory noncompliance in reporting breaches and outages.
Furthermore, the team assessed the effectiveness and maturity of existing controls and processes, particularly in system monitoring and data backup management. Through document reviews and interviews with department heads, the team found that these processes were applied inconsistently and lacked standardization, with procedures followed on a case-by-case basis rather than through documented, uniform methods.
Based on the scenario above, answer the following question:
In Scenario 3, NovaCare's top management and Daniel examined the environment in which risks arise, defining the conditions under which potential issues would be assessed and managed. What did they examine in this case?
정답：B
설명：
The correct answer is C. The context of the risk management process. ISO 31000:2018 clearly states that establishing the context is a foundational step in the risk management process. Context defines the internal and external parameters to be considered when managing risk and sets the conditions under which risks are identified, analyzed, evaluated, and treated.
In Scenario 3, NovaCare's team examined both internal context (IT security policies, procedures, team capabilities, and internal assessment reports) and external context (regulatory requirements, emerging cybersecurity threats, and evolving industry practices). This comprehensive examination directly aligns with ISO 31000's guidance on context establishment.
Option A is incorrect because compliance obligations are only one element of the external context and do not represent the full scope of the activity described. Option B refers to emerging risk criteria, which are not explicitly defined in the scenario. Option D relates to treatment, which occurs later in the process.
From a PECB ISO 31000 Lead Risk Manager perspective, understanding the context ensures that risk management is tailored, relevant, and effective. Therefore, the correct answer is the context of the risk management process.
질문 # 39
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