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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Health Cloud Objects | 20% | - Explain the key considerations for implementing junction objects in Health Cloud. - Explain the key considerations for implementing custom objects with Health Cloud. - Explain the key considerations for migrating data into Health Cloud. - Explain the key considerations for creating reports and dashboards in Health Cloud. - Explain the key considerations for implementing the Health Cloud data model. - Explain the key considerations for implementing person accounts in Health Cloud. |
| Topic 2: Analytics, Integration & Deployment | 20% | - Explain the key considerations for implementing Analytics for Health Cloud. - Explain the key considerations for implementing FHIR. - Explain the key considerations for deploying Health Cloud. - Explain the key considerations for implementing the Health Cloud API. - Explain the key considerations for maintaining Health Cloud. |
| Topic 3: Solution Discovery | 10% | - Explain the key considerations for integrating other Salesforce solutions with Health Cloud. - Explain the considerations for understanding a customer's business model. - Explain the key considerations for determining how Health Cloud can be optimized. - Explain the key considerations for integrating external systems with Health Cloud. - Explain the key considerations for determining how Health Cloud can address business problems. |
| Topic 4: Care Coordination & Management | 30% | - Explain the key considerations for implementing Timeline. - Explain the key considerations for implementing Care Teams. - Explain the key considerations for implementing Assessments. - Explain the key considerations for implementing Today Page. - Explain the key considerations for implementing Care Plans. - Explain the key considerations for implementing Health Cloud with a person account model. - Explain the key considerations for implementing Health Cloud with a junction object model for accounts. - Explain the key considerations for implementing Patient Lists and Segmentation. |
| Topic 5: Member & Patient Engagement | 20% | - Explain the key considerations for implementing Engagement components. - Explain the key considerations for implementing Actionable Relationship Center (ARC). - Explain the key considerations for implementing the Patient Card and Patient Highlight Panel. - Explain the key considerations for implementing the Home page. |
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NEW QUESTION # 59
Bloomington Caregivers has replaced its legacy Contact Center application with Health Cloud. During user acceptance testing (UAT), the call center team Is reporting differences between current Identity Verification business processes and what was built in Health Cloud.
The call center manager has requested the following changes:
* Birth Date be available in results and as an optional verifier, but no longer required for verification purposes
* Add 'Bloomington ID', a custom field on Account, to search results and as a required verifier What should a consultant do to meet these requirements?
Answer: C
Explanation:
Step 1: Requirement Analysis
Birth Date should be a result field and an optional verifier (not required).
Bloomington ID (a custom field) should appear in search results and be a required verifier.
Step 2: Salesforce Health Cloud Identity Verification Process Configuration The Identity Verification Process Field object in Health Cloud determines which fields are used for search results, required verification, or optional verification during the identity verification process.
You can add multiple records for a field with different purposes (e.g., one as Result Field and another as Required/Optional Verifier).
Extract:
"You can add or modify Identity Verification Process Field records to control which fields are shown as search results, required verifiers, or optional verifiers. For example, to make a field a required verifier, set Field Type to 'Required Verifier'. To make a field show in results, set Field Type to 'Result Field'. You can have more than one record for the same field with different Field Types." Administer Health Cloud - Identity Verification Process Step 3: Actions Needed For Bloomington ID:
Add a record with Field Type = Result Field (to display in search results) Add another record with Field Type = Required Verifier (to make it a required field for verification) For Birth Date:
Update the current record so that Field Type is changed from Required Verifier to Optional Verifier (to make it not required but still usable as a verifier) Ensure there is a record with Field Type = Result Field if Birth Date should show in the results Step 4: Review of Options A: Incorrect; it says to delete the Birth Date Required Verifier instead of changing it to optional.
B: Not the right object/method; doesn't mention the correct object (Identity Verification Process Field).
C: Correct; matches the best practices and object structure in Health Cloud.
D: Incomplete; does not cover all configuration requirements.
Verified answer:
C: Add two new Identity Verification Process Field records for 'Bloomington one with Field Type set to Result Field and one with Field Type set to Required Verifier. Change the Birth Date record with Field Type value Required Verifier to Optional Verifier.
Reference:
Health Cloud Identity Verification Process Setup
NEW QUESTION # 60
Bloomington Caregivers is implementing Health Cloud to streamline the process to register patients to care programs while capturing their consent. The company plans to leverage out-of-the-box Health Cloud features.
Which Health Cloud feature should a consultant recommend the company use in this scenario?
Answer: A
Explanation:
Health Cloud provides a preconfigured Program Enrollment Flow out-of-thebox that guides users through patient eligibility, program selection, and electronic consent capture. From an implementation perspective, the configuration should use delivered Health Cloud and Salesforce mechanisms first, preserving standard relationships, security enforcement, and upgrade compatibility while limiting custom code to cases where declarative capabilities are insufficient. The remaining options do not directly satisfy the stated requirement; they either address a different functional domain, provide only part of the required behavior, or introduce unnecessary customization compared with the selected Health Cloud approach. This approach also keeps the solution aligned with the standard Agentforce Health data and process model, which is important for maintainability, reporting, interoperability, and consistent user access. In practical terms, the consultant should configure and validate the selected elements (Program Enrollment Flow) against the scenario ' s acceptance criteria and confirm that the intended users can access the underlying records and functionality.
Study Guide references/topics:Implement - Agentforce Health architecture and implementation
NEW QUESTION # 61
A payer is implementing Health Cloud and wants to leverage predefined rules for its prior authorization request review process. The payer would like to leverage out-of-the-box Health Cloud functionality to drive speed to value. Which prebuilt feature should a consultant recommend the payer leverage?
Answer: B
Explanation:
Business Rules Engine (BRE) utilizes Expression Set Templates to deliver preconfigured decision matrices and calculation rules for prior authorization auto-adjudication and determination. Business Rules Engine uses decision matrices, expression sets, and reusable rule templates to externalize decision logic from user- interface components and workflows. From a solution-design perspective, the selection fits the requirement because it uses the Health Cloud capability or data model that directly represents the business need, rather than introducing a parallel custom structure or a feature intended for a different stage of the patient, member, provider, or payer lifecycle. The remaining options do not directly satisfy the stated requirement; they either address a different functional domain, provide only part of the required behavior, or introduce unnecessary customization compared with the selected Health Cloud approach. This approach also keeps the solution aligned with the standard Agentforce Health data and process model, which is important for maintainability, reporting, interoperability, and consistent user access. In practical terms, the consultant should configure and validate the selected elements (Expression Set Templates) against the scenario ' s acceptance criteria and confirm that the intended users can access the underlying records and functionality.
Study Guide references/topics:Design - Business Rules Engine
NEW QUESTION # 62
A UX designer wants to change the formatting of an OmniStudio FlexCard field element to have a font of Times New Roman with a red color.
What are two ways the designer should make the changes?
Choose 2 answers
Answer: A,D
Explanation:
In OmniStudio FlexCards, when you want to change the visual styling of a field element (e.g., font type, font color, formatting), you have two main options:
A . Write custom CSS
OmniStudio FlexCards allow applying custom CSS classes for fine-grained control of styles.
This is how you can specify a font like Times New Roman or apply a red color.
B . Make edits to Field Style
The Field Style editor within the FlexCard Designer lets you directly configure basic styling properties (like text color, background, alignment, etc.) without needing custom CSS.
Why not the others?
C . Make edits to Setup Panel - The Setup Panel is for data source, conditions, and layout configuration, not for styling individual fields.
D . Make edits to Field Properties - Field Properties are used to configure which data is displayed and how it behaves (like label, formatting rules, or conditional display), but styling is handled through Field Style or CSS, not properties.
Salesforce OmniStudio Reference:
Salesforce OmniStudio FlexCard Designer Guide
"You can use the Field Style editor to set basic styles, such as font color and alignment."
"For advanced customization, apply custom CSS classes to field elements."
NEW QUESTION # 63
Prior to go-live for Bloomington Caregivers, a consultant loads the future system users into Salesforce.
Which two permission set licenses should the consultant assign to the users to give them access to Health Cloud?
Choose 2 answers
Answer: A,C
NEW QUESTION # 64
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