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Salesforce Order-Management-Administrator Exam Overview:

Certification Vendor:Salesforce
Exam Name:Salesforce Order Management Administrator Accredited Professional
Exam Number:Order-Management-Administrator (AP-219)
Certificate Validity Period:1 year
Related Certifications:Salesforce Order Management Developer Accredited Professional
Passing Score:70%
Available Languages:English
Exam Duration:90 minutes
Exam Format:Multiple choice, Multiple answer, Scenario-based
Real Exam Qty:60
Exam Price:USD 150
Recommended Training:Salesforce Trailhead: Order Management Modules
Exam Registration:Salesforce Certification Portal
Sample Questions:Salesforce Order-Management-Administrator Sample Questions
Exam Way:Online proctored exam
Pre Condition:No mandatory prerequisites; recommended experience with Salesforce administration and order management concepts
Official Syllabus URL:https://trailheadacademy.salesforce.com/certificate/exam-order-mgmt-admin-ap---AP-219-BC

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Salesforce Order-Management-Administrator Exam Syllabus Topics:

TopicDetails
Topic 1
  • Advanced Topics: This topic challenges the Salesforce Order Management Administrator Consultant to diagnose and resolve configuration issues that hinder the launch or operation of Order Management processes. Proficiency includes troubleshooting integration problems and articulating how various processes interact to support successful deployments and system functionality.
Topic 2
  • Process Automation and Integrations: This section helps the Salesforce Order Management Administrator Consultant demonstrate the capability to deliver business value by integrating Order Management with external systems using clicks rather than code. Mastery of navigation within Order Management processes, connecting nodes, and integrating systems efficiently ensures understanding of how to implement effective solutions.
Topic 3
  • Order Management Basics: In this topic, the Salesforce Order Management Administrator Consultant learns to position Order Management effectively within Salesforce's core architecture. By articulating the extensible platform capabilities, the ability to integrate with third-party systems, and the overall value proposition, this knowledge helps highlight Order Management's seamless adaptability and efficiency. These insights are crucial for demonstrating business value during client engagements.
Topic 4
  • User Experience and Customization: This section emphasizes leveraging Salesforce's Lightning UI to enhance user experiences. The Salesforce Order Management Administrator Consultant will customize experiences for users and managers through tools like the Lightning Page Editor, Report Builder, and out-of-the-box components. Success in this area ensures optimized workflows and improved operational efficiency.
Topic 5
  • Data Model: This topic equips the Salesforce Order Management Administrator Consultant to showcase knowledge of critical objects such as Order, Order Summary, Fulfillment Orders, and Return Orders. It involves establishing and tracing integrations with B2C Commerce or other systems, including custom attributes. Proficiency here is pivotal for ensuring seamless data flow and robust Order Management operations within complex business environments.

Salesforce Order Management Administrator Accredited Professional Sample Questions (Q37-Q42):

NEW QUESTION # 37
The Ensure Funds process works on which setof Order Items?

Answer: E

Explanation:
The Ensure Funds process works on only the items passed into the Ensure Funds method. This method is a flow core action that verifies that there are enough funds available for each Order Item passed into it, and updates their payment status accordingly. The administrator can pass any Order Items into this method, regardless of their status or delivery group. Verified References:https://help.salesforce.com/s/articleView?
id=sf.flow_ref_elements_om_actions_ensure_funds_async.htm&type=5


NEW QUESTION # 38
The Northern Trail Outfitters (NTO) team is already using Order Management. The team wants to transition from their home-grown Commerce engine to B2C Commerce Cloud. Which action do they need to perform?

Answer: C


NEW QUESTION # 39
Which two APIs can an admin suggest so that customers can initiate order cancellations and returns from the B2C Commerce storefront and have their action carry out the cancel and return operations in Order Management?

Answer: C,D

Explanation:
Explanation
Two APIs that an admin can suggest so that customers can initiate order cancellations and returns from the B2C Commerce storefront and have their action carry out the cancel and return operations in Order Management are:
Connect APIs. These are RESTful APIs that expose resources in Order Management, such as orders, payments, shipments, etc. They allow customers to perform CRUD (create, read, update, delete) operations on these resources from external systems, such as B2C Commerce.
REST APIs. These are HTTP-based APIs that enable developers to access data in Order Management using standard HTTP methods, such as GET, POST, PUT, PATCH, and DELETE. They allow customers to interact with Order Management resources using JSON or XML formats.
Verified References:
https://help.salesforce.com/s/articleView?id=sf.order_management_connect_api.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.order_management_rest_api.htm&type=5


NEW QUESTION # 40
An Order contains products that will need to be shipped to multipleaddresses. How does this affect fulfillment?

Answer: C

Explanation:
Whenan order contains products that will need to be shipped to multiple addresses, multiple fulfillment orders will be created. A fulfillment order is a record that represents a part of an order that is fulfilled by a specific location and shipped to a specific address. A fulfillment order can have one or more fulfillment order lines, which are the products that are included in the fulfillment order. An order can have one or more fulfillment orders, depending on how many locations and addresses are involved inthe order fulfillment.
References: Order Management Objects, Order Fulfillment Flows


NEW QUESTION # 41
Which three options are the main types of building blocks when working in Flow Builder?

Answer: A,B,D

Explanation:
The main types of building blocks when working in Flow Builder are:
Elements: These are the components that definethe logic and functionality of a flow. Elements include actions, assignments, decisions, loops, screens, subflows, and waits.
Resources: These are the variables, constants, formulas, collections, and record choice sets that store data in a flow. Resourcescan be used as inputs or outputs for elements.
Connectors: These are the arrows that connect elements and resources in a flow. Connectors determine the sequence and direction of the flow execution. References: [Flow Building Blocks]


NEW QUESTION # 42
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