Nonprofit-Cloud-Consultant權威考題 &最新Nonprofit-Cloud-Consultant考古題

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Salesforce Nonprofit-Cloud-Consultant Exam Syllabus Topics:

SectionWeightObjectives
Program and Service Delivery15%- Explain the data model for programs
  • 1. Programs, program engagements, and program cohorts
  • 2. Service delivery and client management
- Configure and implement program management
  • 1. Track client services and outcomes
  • 2. Manage program benefits
Fundraising20%- Configure and implement fundraising features
  • 1. Donation rollups and soft credits
  • 2. Matching gifts
- Explain the data model and functionality for fundraising
  • 1. Manage Campaigns and Campaign Members
  • 2. Understand Gift Entry and processing
  • 3. Manage Opportunities and Recurring Donations
Implementation Strategies and Best Practices20%- Design and implement solutions for common nonprofit business processes
  • 1. Configure volunteer management
  • 2. Configure program and event management
  • 3. Configure donor management
- Identify the appropriate solution for a given scenario
  • 1. When to use standard objects vs. NPSP objects
  • 2. When to use declarative vs. custom solutions
Constituent Engagement8%- Configure and implement constituent management
  • 1. Affiliations
  • 2. Household and organizational relationships
- Explain strategies for constituent engagement
  • 1. Manage volunteers
  • 2. Manage events
Domain Expertise10%- Explain the nonprofit landscape and Salesforce solutions
  • 1. Understand basic nonprofit terminology
  • 2. Identify key use cases for Nonprofit Cloud
- Explain the Salesforce Nonprofit Success Pack (NPSP) architecture
  • 1. Understand relationships and affiliations
  • 2. Understand Account and Contact models (Individual vs. Household accounts)
Analytics and Reporting15%- Explain reporting and dashboard strategies
  • 1. Fundraising reports
  • 2. Program and volunteer reports
- Configure and implement reports and dashboards
  • 1. Custom report types
  • 2. NPSP reports and dashboards
Marketing and Engagement12%- Design and implement engagement strategies
  • 1. Email marketing journeys
  • 2. Audience segmentation
- Explain Marketing Cloud Account Engagement (formerly Pardot) integration concepts
  • 1. Engagement Studio
  • 2. Lead scoring and grading

>> Nonprofit-Cloud-Consultant權威考題 <<

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最新的 Nonprofit Cloud Consultant Nonprofit-Cloud-Consultant 免費考試真題 (Q164-Q169):

問題 #164
A nonprofit organization on NPSP needs to be able to track the high school a student attended and track the enrollment of the student at college.
How should the consultant recommend tracking this?

答案:B


問題 #165
A nonprofit is rolling out a new implementation of Salesforce and NPSP containing custom code. The project go-live date is a few days before a Salesforce release. The project team has proposed developing in a sandbox on a preview instance to review new features and then deploy to production prior to the release date.
Which important consideration should the consultant discuss with the project team?

答案:B


問題 #166
A nonprofit organization has engaged a consultant to implement NPSP and has a large membership program it wants to manage in Salesforce. Which two things does the consultant need to set up to ensure that the membership rollups in NPSP will work properly?

答案:B,C

解題說明:
To ensure that the membership rollups in NPSP work properly, the following settings need to be configured:
Check that the Membership Record Type is Selected for Membership Rollups:
Go to NPSP Settings.
Navigate to "Settings" -> "Donations" -> "Customizable Rollups".
Ensure that the membership record type is selected and configured to be included in the rollups. This allows NPSP to aggregate membership data correctly.
Ensure there is an Opportunity Record Type Set Up for Memberships:
Navigate to Setup -> Object Manager -> Opportunity.
Ensure there is a specific record type for memberships (e.g., "Membership Opportunity").
Configure this record type with the necessary fields and settings specific to membership tracking.
By ensuring these configurations are in place, NPSP can properly roll up membership data and provide accurate metrics for the organization.
Reference:
"Customizable Rollups in NPSP" from Salesforce Help: Customizable Rollups
"Setting Up Opportunity Record Types" from Salesforce.org: Opportunity Record Types


問題 #167
A consultant is installing NPSP in an existing Salesforce org for a nonprofit organization that plans to use the memberships feature in NPSP. Which action should a consultant take?

答案:B


問題 #168
A nonprofit organization has a lot of donors who give recurring donations. Some donors like to have their recurring donations by three times per year. What should the consultant advise?

答案:A

解題說明:
For donors who prefer to have their recurring donations three times per year, follow these steps to create a custom installment period in NPSP:
Navigate to NPSP Settings:
Go to the App Launcher and search for "NPSP Settings".
Access Recurring Donations Settings:
In NPSP Settings, click on "Donations".
Select "Recurring Donations".
Create a Custom Installment Period:
Click on "Custom Installments".
Add a new custom installment period named "Tri-Yearly" or any other preferred name.
Define the specific details for this installment period, such as frequency and dates.
Add to Installment Picklist:
Ensure the new custom installment period is added to the Recurring Donation installment picklist.
Update existing recurring donations as needed to use the new installment period.
This customization allows the organization to accommodate donors who prefer tri-yearly installments.
Reference:
Salesforce NPSP Documentation: Recurring Donations
Salesforce Trailhead: Recurring Donations in NPSP


問題 #169
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