Exam ITIL-4-HVIT Guide Materials & ITIL-4-HVIT New Study Materials

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Peoplecert ITIL-4-HVIT Exam Syllabus Topics:

SectionObjectives
Understand how ITIL practices contribute to high-velocity IT- Key ITIL practices for high-velocity environments
  • 1. Information security management
    • 2. Deployment management
      • 3. Service validation and testing
        • 4. Architecture management
          • 5. Business analysis
            Understand the importance of the ITIL guiding principles in a high-velocity IT environment- Applying ITIL guiding principles
            • 1. Focus on value
              • 2. Optimize and automate
                Understand concepts regarding the high-velocity nature of digital enterprises- Understand the concepts of high-velocity IT
                • 1. Digital technology and digital organizations
                  • 2. The characteristics of high-velocity IT
                    Understand the digital product lifecycle in terms of the ITIL operating model- Digital product lifecycle and value streams
                    • 1. Operating and improving digital products
                      • 2. Designing and delivering digital products
                        Understand how to contribute to achieving value with digital products- Value creation in high-velocity IT
                        • 1. Feedback loops and continual improvement
                          • 2. Customer and stakeholder value

                            >> Exam ITIL-4-HVIT Guide Materials <<

                            ITIL-4-HVIT New Study Materials | Valid ITIL-4-HVIT Test Topics

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                            Peoplecert ITIL 4 Specialist: High-Velocity IT Sample Questions (Q57-Q62):

                            NEW QUESTION # 57
                            A centralized IT department is adopting site reliability engineering to increase the resilience and performance of IT systems.
                            What is this an example of?

                            Answer: C

                            Explanation:
                            Adopting site reliability engineering (SRE) to improve resilience and performance is a clear example of high-velocity IT. It reflects the use of modern operating models and engineering practices to increase speed, stability, and reliability of IT services while enabling rapid change, which is central to high-velocity IT.


                            NEW QUESTION # 58
                            A support team performs its incident diagnosis and resolution activities within a persistent group messaging platform, where automation tools also post information and execute commands.
                            Which practice is being used?

                            Answer: D

                            Explanation:
                            ChatOps brings people, tools, processes, and automation together in a shared conversational platform. Because actions and their results are recorded in a common channel, situational awareness improves, knowledge is shared automatically, and an auditable record of activity is created as a by-product of normal work.


                            NEW QUESTION # 59
                            A product team releases new functionality to customers every week. Although customers like the frequent updates, the organization has recently failed an internal audit because several changes could not be traced back to approved requirements and test evidence.
                            Which high-velocity IT objective is MOST in need of improvement?

                            Answer: D

                            Explanation:
                            This scenario shows that the organization is already achieving speed, because it releases weekly and customers appreciate the updates. However, it is failing to maintain the control, traceability, and evidence needed to satisfy governance and audit requirements. That directly points to assured conformance.
                            In HVIT, assured conformance means that the organization can move quickly while still meeting obligations for governance, compliance, security, quality, and risk control. The problem is not mainly about value, speed, or collaboration with customers. It is about the inability to demonstrate that work was properly governed and validated.


                            NEW QUESTION # 60
                            A software development team is experiencing issues understanding the requirements of an unpredictable and fluctuating market. This has resulted in some releases missing valuable features.
                            Which technique will BEST support the software development team in resolving these issues?

                            Answer: B

                            Explanation:
                            Continual business analysis best supports the team in an unpredictable and fluctuating market, as it ensures ongoing engagement with stakeholders and constant refinement of requirements, reducing the risk of missing valuable features in releases.


                            NEW QUESTION # 61
                            A service provider provides a cloud-based social media tool to many service consumers. It is essential that the service is reliable and has very few failures. Recently there have been issues where the performance dropped to unacceptable levels following service updates. Some technical staff claim this is due to unexpected patterns of business activity.
                            How can the 'capacity and performance management' practice contribute to resolving the issues?

                            Answer: C

                            Explanation:
                            Capacity and performance management ensures that services can meet current and future demand by analysing usage patterns and forecasting workload. Incorporating demand forecasting into the definition of done ensures that new or updated services are assessed against expected usage before release, helping prevent performance degradation caused by unexpected business activity patterns.


                            NEW QUESTION # 62
                            ......

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