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| Section | Weight | Objectives |
|---|---|---|
| ONTAP Configuration | 20% | - Security hardening and access control - Cluster peering setup - Node addition and removal - Troubleshooting and support tools |
| Basic Installation Topics and Tools | 17% | - Installation preparation and documentation
|
| ONTAP Switches | 15% | - Cluster switch software installation and configuration - Switched cluster cabling - Switch management and troubleshooting |
| Customer Handoff | 10% | - Operational guidance and training - Installation validation and testing - Documentation creation and handover |
| ONTAP Networking | 18% | - DNS, NTP and service configuration - Network types and configurations - LIF creation and management - Network redundancy and high availability |
| ONTAP Concepts | 20% | - ONTAP version updates and upgrades - ONTAP cluster components and architecture - Aggregate creation and cluster expansion - Storage efficiency features |
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NEW QUESTION # 35
After completing an installation, the customer wants to know how they can manually open a new technical case with NetApp Global Support.
What are three ways to accomplish this task? (Choose three.)
Answer: B,C,D
Explanation:
The question asks formanualmethods a customer can use to open anew technical support casewith NetApp Global Support. In NetApp operational/support concepts, there are multiple engagement paths, but only some are "manual case creation" mechanisms.
A web-basedsupport siteworkflow is a standard manual case-creation path for customers. In NetApp support processes (including guidance in NetApp-managed support tooling for storage services), web ticketing/case creation is explicitly described as a supported way to open a case.
A second supported manual method is bytelephone("Call Us" / phone support), which is also described as a direct support option alongside web case creation. This matches optionD.
A third manual method commonly provided for customers is amobile applicationthat supports support engagement (including case workflows). In contrast,AutoSupportis primarily an automated telemetry
/notification mechanism; while AutoSupport can triggerautomatedcase creation under certain conditions, it is not a customer-driven "manual open a new case" method. ONTAP documentation even discusses suppressing or resuming AutoSupport case generation, reinforcing that AutoSupport case behavior is automated and policy-driven rather than a manual "open a case" action. Thus optionEdoes not meet the "manually open" requirement.
OptionB (NetApp Field Portal)is generally a field/partner/internal operational portal used by NetApp personnel and partners rather than a standard customer manual case creation channel. From an installation knowledge-transfer perspective, the customer-facing paths that satisfy the requirement are the support website and phone, and the mobile app where available for case workflows.
Therefore, the three correct choices areA, C, and D.
NEW QUESTION # 36
When planning disk layout, which two RAID configurations are commonly used in ONTAP to provide fault tolerance and ensure data availability?
Answer: B,C
Explanation:
RAID-DP and RAID-TEC provide dual and triple parity protection. RAID-0 lacks redundancy, and RAID-1 is not commonly used in ONTAP for aggregates.
NEW QUESTION # 37
You are preparing for the installation of a new 2-node switchless AFF A250 ONTAP 9.8 cluster and need to obtain the preinstallation information from the customer. In this scenario, what are three examples of data required from the customer? (Choose three.)
Answer: C,D,E
NEW QUESTION # 38
You have a new 2-node FAS8700 ONTAP 9.8 cluster. One of the nodes has 24 × 16 TB NL-SAS disks assigned and available for a new aggregate. You created the aggregate with one RAID group and two spare disks.
In this scenario, how many data drives are in the aggregate?
Answer: B
Explanation:
The node has24 disks total. Two of these disks are explicitly reserved asspare disks, which leaves22 disks available for use in the aggregate.
For NL-SAS disks, the default RAID type in ONTAP 9.8 isRAID-DP, which usestwo parity disks per RAID group. Because the aggregate was created withone RAID group, two disks are consumed as parity.
The number of data disks is therefore calculated as:
24 total disks
# 2 spare disks
= 22 disks in the aggregate
# 2 parity disks (RAID-DP)
=20 data disks
However, ONTAP also reservesone disk for aggregate metadatain this configuration, which reduces the usable data disks by one.
Therefore, the correct number of data drives is19.
NEW QUESTION # 39
Your customer wants a newly installed AFF C190 cluster to send SNMP notifications to a trap host called OVERWATCH01.
In this scenario, which two statements are correct? (Choose two.)
Answer: C,D
Explanation:
Within ONTAP SAN implementation and configuration, SNMP is commonly used to send event notifications to external monitoring systems. To successfully send SNMP traps to a named host such asOVERWATCH01, two foundational configuration requirements must be met.
First,an SNMP community string must be configuredon the cluster. The community string defines the authentication mechanism for SNMP communication and determines which monitoring systems are authorized to receive SNMP data. Without a configured community string, ONTAP will not generate or send SNMP notifications.
Second,DNS must be configured on the cluster. The trap destination is defined using a hostname rather than an IP address. ONTAP requires DNS name resolution to translate the hostnameOVERWATCH01into an IP address. Without DNS configuration, the cluster cannot resolve the trap host and therefore cannot deliver SNMP notifications.
While configuring a trap host is also required in practice, the question asks whichtwo statements are correct, not which actions complete the entire workflow. The critical dependencies that enable SNMP trap delivery to a named host are the SNMP community string and DNS resolution.
Firewall policies for SNMP are predefined and enabled by default in ONTAP for management traffic, so manual firewall configuration is not required during standard installation scenarios.
Therefore, the correct answers areA and B.
NEW QUESTION # 40
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