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Cisco 300-820 Exam Syllabus Topics:

Section	Weight	Objectives
Suite and Devices Management and Administration	30%	- Administration and troubleshooting 1. Manage Control Hub services 2. Monitor collaboration services 3. Manage collaboration devices 4. Troubleshoot hybrid deployments
Cloud Management	10%	- Cloud administration 1. Troubleshoot cloud user management 2. Manage users and organizations
Collaboration Cloud Technologies	15%	- Cloud architecture and services 1. Webex cloud architecture 2. Hybrid service concepts 3. Identity and authentication 4. Cloud connectivity models
Suite and Devices Configuration	25%	- Configuration tasks 1. Configure registration-based local gateways 2. Configure Hybrid Calendar Service using cloud mail services 3. Configure certificate-based local gateways 4. Configure directory synchronization 5. Configure site survivability 6. Configure Single Sign-On (SSO) 7. Configure Control Hub calling features such as Hot Desking and Auto Attendant
Security	10%	- Security implementation 1. Secure collaboration communications 2. Certificates and trust 3. Authentication and authorization
APIs and Programmability	10%	- Automation and integration 1. Programmability concepts 2. Cisco Webex APIs 3. Automation use cases 4. REST API fundamentals

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Cisco Implementing Cisco Collaboration Hybrid and Cloud Technologies (CLHCT) v2.0 Sample Questions (Q134-Q139):

NEW QUESTION # 134
Refer to the exhibit. Call policy rules on an Expressway-E prevent external callers from the internet from calling a VIP whose URI is vip@cisco.com. Which additional configuration setting is required for this call policy to function as intended?

A. A search rule must be configured with an extract match for vip@cisco.com to pass the call to the Expressway-C.
B. The default zone on the Expressway-E must not be configured to treat as authenticated.
C. SIP TLS must be disabled on the Expressway-E.
D. The Cisco TelePresence endpoint registered with the URI vip@cisco.com must be set in "do not disturb" mode.

Answer: B

NEW QUESTION # 135
Refer to the exhibit.

If the Webex Teams device cannot connect to Video Mesh Cluster-1 because it is busy, which media node does the Webex Teams device connect to next?

A. Cloud Node US-EAST
B. Cloud Node US-WEST
C. Video Mesh Cluster-2
D. Both Cloud Node US-EAST and US-WEST

Answer: C

NEW QUESTION # 136
What is the method for enabling macro provisioning through Control Hub for Webex devices?

A. It involves sending an API command directly to the device using a third-party scripting tool.
B. Administrators must navigate to Devices > Settings > Macros in Control Hub and toggle on "Allow Control Hub to manage macros."
C. Macro provisioning is automatically enabled by default when a device is registered to Control Hub.
D. It requires accessing the device's local web interface and manually uploading a specific configuration file.

Answer: B

Explanation:
Macro provisioning for Webex devices is enabled centrally in Control Hub by allowing Control Hub to manage device macros. After this setting is enabled, administrators can provision and manage macros for supported devices directly through Control Hub.

NEW QUESTION # 137
Refer to the exhibit. A Cisco UCM cluster in mixed mode is integrated with Cisco Expressway-C for Mobile and Remote Access endpoint registration. TLS verify mode is enabled and self-signed certificates with the same common name for Cisco Tomcat and Cisco Call Manager are uploaded to Expressway-C. A Cisco Jabber client fails to register by using secure SIP. Which two configurations are the cause of the issue? (Choose two.)

A. The Expressway-C does not allow two self-signed certificates with the same CN to be trusted.
B. The Jabber client cannot connect to its associated phone device by using Cisco Computer Telephony Integration.
C. The Tomcat certificate has the incorrect FQDN for the Cisco UCM server.
D. The Call Manager certificate is causing a conflict.
E. The incorrect secure device profile was applied to the Jabber client.

Answer: A,D

Explanation:
Cisco Expressway-C does not support two self-signed certificates with the same Common Name (CN). Since both the CallManager and Tomcat certificates use the same CN and are self-signed, this creates a trust issue, especially with TLS verify mode enabled.
The CallManager certificate conflict arises because Expressway-C cannot differentiate between two certificates with the same CN when verifying TLS, causing secure SIP registration to fail.
To resolve this, use certificate authority (CA)-signed certificates with unique CNs for each service or use different FQDNs per certificate.

NEW QUESTION # 138
Which two statements about Mobile and Remote Access certificate are true? (Choose two.)

A. Expressway Core can use private CA signed certificate.
B. You must upload the root certificates in the phone trust store.
C. The Jabber client can work with public or private CA signed certificate.
D. Expressway must generate certificate signing request.
E. Expressway Edge must use public CA signed certificate.

Answer: A,E

Explanation:
Public vs. Private Certificate Authority (CA)
There are a number of options to sign certificates on the Expressway-C and E servers. You can opt to have the Certificate Signing Request (CSR) signed by a public CA such as GoDaddy, Verisign, or others, or you can sign it internally using your own Certificate Authority (CA) (can either be self signed using openSSL or an internal enterprise CA such as a Microsoft Windows server).
The only server that is really required to be signed by a public CA is the Expressway-E. This is the only server that clients will see the certificate from when singing in via MRA therefore using a public CA will ensure that users do not have to manually accept the certificate. Using an internal CA to sign the Expressway-E will work but first time users will be prompted to accept the untrusted certificate. MRA registration of 7800 and 8800 series phones also will not work with internal certificates because their certificate trust list cannot be modified. For simplicity it is suggested that your Expressway-C and Expressway-E certificates both be signed by the same CA however this is not a requirement as long as you properly configured the trusted CA lists on both servers.
https://www.cisco.com/c/en/us/support/docs/unified-communications/expressway/213872- configure-and-troubleshoot-collaboration.html

NEW QUESTION # 139
......

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