Pass Guaranteed Quiz CIPS - L4M6 - CIPS Supplier Relationships–Trustable Test Pdf

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CIPS L4M6 Exam Syllabus Topics:

SectionWeightObjectives
Conflict and Dispute Resolution20%- Approaches to negotiation and resolution
  • 1. Negotiation styles and techniques
    • 2. Formal and informal dispute resolution
      - Sources of conflict in relationships
      Improving Supplier Relationships15%- Sustainability and ethical considerations
      - Process improvement and value creation
      - Risk management and resilience
      Approaches to Managing Supplier Relationships35%- Supplier selection and evaluation
      • 1. Criteria and methods for selection
        • 2. Performance measurement and monitoring
          - Communication and stakeholder engagement
          • 1. Managing internal and external stakeholders
            • 2. Effective communication protocols
              - Relationship management strategies
              • 1. Contractual and relational governance
                • 2. Partnership and collaborative approaches
                  Dynamics of Relationships in Supply Chains30%- Sources of added value through relationships
                  - Types of commercial relationships
                  • 1. Internal and external relationships
                    • 2. Relationship spectrum and life cycle
                      - Competitive forces and external factors
                      • 1. Porter's five forces
                        • 2. STEEPLED influences
                          - Portfolio analysis techniques
                          • 1. Matrices for positioning and assessment
                            • 2. Developing improvement action plans

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                              CIPS Supplier Relationships Sample Questions (Q172-Q177):

                              NEW QUESTION # 172
                              Value for money is often described at the 'three Es'; economy, efficiency and effectiveness. However some people consider a 4th E which refers to the public sector. What is the fourth E?

                              Answer: D

                              Explanation:
                              Equity is the fourth E- this means the extent to which the service is available. See p.65 for details on the 4 Es


                              NEW QUESTION # 173
                              Agile Cars Ltd is creating a 'lean' business model which involves receiving deliveries of components only when they are required. Which of the following 'wastes' is being removed from the business?

                              Answer: B

                              Explanation:
                              This would reduce inventory (holding stock). Inventory is considered a business waste because it costs money to store stuff (e.g. paying the rent on a warehouse, electricity to light it up etc). If you can reduce the need to store materials and components on site- you reduce costs. You also save time because you get deliveries when you need them- you don't need to allow for staff unpacking things, storing them away, then going back to them later when they need them. For more information on the 7 Business Wastes see p.70. This comes up in a couple of modules, so it's worth remembering.


                              NEW QUESTION # 174
                              The Managing Director of XYZ Ltd has asked the Procurement Manager to support the engineering team and ensure a new product design is suitable for volume manufacturing. The Procurement Manager arranged a series of meetings with suppliers and its internal development team, the XYZ manufacturing department, and research and development department to get their feedback on the proposed design. What are the activities undertaken by XYZ Ltd called?
                              * Early supplier involvement
                              * Benchmarking
                              * Cross-organisational involvement
                              * Subcontracting

                              Answer: D

                              Explanation:
                              Comprehensive and Detailed Explanation:
                              Early Supplier Involvement (ESI) refers to the practice of involving suppliers early in the product development process to leverage their expertise and capabilities. Cross-organisational involvement entails collaboration across various departments within the organization, such as procurement, engineering, manufacturing, and R&D, to ensure the product design is feasible and efficient for production.
                              Reference:
                              CIPS L4M6 Study Guide


                              NEW QUESTION # 175
                              In the public sector, there are many sources of information that a buyer can use to identify a suitable supplier.
                              Which of the following could be used? Select THREE

                              Answer: A,C,E

                              Explanation:
                              The correct answers are; tradeshows, internal stakeholders' knowledge and e-procurement platforms. Intranet is incorrect as this is an internal system so you wouldn't find information on external suppliers on here the careful not to confuse intranet with internet). OJEU is also incorrect; this is the platform on which tender opportunities in the public sector are published- its not a list of suppliers.


                              NEW QUESTION # 176
                              According to the STEEPLED analysis framework, what considerations are likely to be evaluated under the 'political' factor?
                              * Consumerism in the supply chains
                              * Grants and subsidies to the supply chains
                              * Civil unrest and war in the supply chains
                              * Wage rates in the supply chains

                              Answer: B


                              NEW QUESTION # 177
                              ......

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