100% Pass 2026 High Hit-Rate PEGACPDC25V1: Certified Pega Decisioning Consultant 25 Exam Engine

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Pegasystems PEGACPDC25V1 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Channels10%- Email and third-party integration
- Multi-channel delivery
- Real-time containers
Topic 2: Next-Best-Action Concepts12%- Optimize Next-Best-Action strategy
- Optimize customer value in contact center
- Customer engagement blueprint
- One-to-one customer engagement
- Always-on outbound essentials
- Define starting population
Topic 3: Decision Strategies15%- Design and test decision strategies
- Predictive analytics integration
- Adaptive models
Topic 4: Actions and Treatments12%- Define outbound actions
- Present offers on web channels
- Manage customer actions
Topic 5: Contact Policy and Volume Constraints13%- Control outbound exposure
- Set volume limits
- Prevent action overexposure
Topic 6: Business Agility in 1:1 Engagement15%- Change management
- Pega GenAI for content and operations
- Operational workflows
Topic 7: Engagement Policies15%- Design and manage customer journeys
- Define engagement policies
- Build engagement strategies
Topic 8: AI and Arbitration8%- Action arbitration logic
- Business levers for ranking
- AI-driven prioritization

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Pegasystems Certified Pega Decisioning Consultant 25 Sample Questions (Q100-Q105):

NEW QUESTION # 100
U+- Bank has recently implemented Pega Customer Decision Hub. As a first step, the bank went live with the contact center to improve customer engagement. Now, U+ Bank wants to extend its customer engagement through the web channel. As a decisioning architect, you have created the new set of actions, the corresponding treatments, enabled the web channel, and defined a new real-time container trigger in the Next- Best-Action Designer What else do you configure for the new treatments to be present in the next-best-action recommendations?

Answer: B


NEW QUESTION # 101
An outbound run identifies 150 Standard card offers, 75 on email, and 75 on the SMS channel. If the following volume constraint Is applied, how many actions are delivered by the outbound run?

Answer: B


NEW QUESTION # 102
U+ Bank wants to use Pega Customer Decision Hub to display a credit card offer, the Standard Card, to every customer who logs in to the bank website. What three of the following artifacts are mandatory to implement this requirement7 (Choose Three)

Answer: B,D,E

Explanation:
To implement this requirement, you need to create an action and the associated web treatment, a real-time container, and a business structure. An action is a proposition that you want to present to a customer, such as a credit card offer. A treatment is the way you present the action to a customer, such as an image or a text message. A real-time container is a configuration that defines how to deliver actions and treatments to a specific channel, such as a website or a mobile app. A business structure is a hierarchy of business groups and business issues that organizes actions into meaningful categories. Verified References: Pega Academy - Decisioning Consultant - Creating actions and treatments, Pega Academy - Decisioning Consultant - Configuring real-time containers, [Pega Academy - Decisioning Consultant - Defining business structure]


NEW QUESTION # 103
You are a deaccessioning architect on a next-best-action project and are responsible for designing and implementing decision strategies. Select each component on the left and drag it to the correct requirement on the right.

Answer:

Explanation:
A close-up of a list of words AI-generated content may be incorrect.


NEW QUESTION # 104
U+ Bank has recently implemented Pega Customer Decision Hub. As a first step, the bank went live with the contact center to improve customer engagement. Now, U+ Bank wants to extend its customer engagement through the web channel. As a decisioning architect, you have created the new set of actions, the corresponding treatments, and defined a new trigger in the Next-Best-Action Designer for the new web channel.
What else do you configure for the new treatments to be present in the next-best-action recommendations?

Answer: B

Explanation:
When you create a new trigger in the Next-Best-Action Designer, Pega Customer Decision Hub automatically generates a decision strategy for that trigger and channel. You do not need to create or modify any strategies manually. Verified References: Pega Academy - Decisioning Consultant - Creating triggers


NEW QUESTION # 105
......

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