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NHA Phlebotomy-Technician Exam Syllabus Topics:

SectionWeightObjectives
Patient Preparation20%- Patient identification & verification
- Informed consent & communication
- Requisition review & test verification
- Site selection & preparation
- Patient positioning & comfort
Safety and Compliance26%- Bloodborne pathogens & exposure control
- PPE & sharps disposal
- Infection control & OSHA standards
- Quality control & error prevention
- HIPAA & patient confidentiality
Routine Blood Collections28%- Capillary puncture procedures
- Tourniquet use & vein assessment
- Order of draw & tube selection
- Venipuncture techniques & equipment
- Post-collection care & labeling
Special Collections12%- Glucose tolerance & dynamic tests
- Blood alcohol & legal collections
- Pediatric & geriatric collections
- Blood cultures & sterile collection
- Therapeutic drug monitoring
Specimen Processing & Handling14%- Aliquoting & preservation
- Specimen rejection criteria
- Transport & storage requirements
- Documentation & tracking
- Processing & centrifugation

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NHA Phlebotomy Technician Certification Exam (CPT) Sample Questions (Q13-Q18):

NEW QUESTION # 13
A phlebotomist asks a patient to state their full name and date of birth. Which of the following patient safety practices is the phlebotomist performing?

Answer: C

Explanation:
The phlebotomist is performing two-identifier verification. Correct patient identification requires using at least two approved identifiers, commonly full name and date of birth or medical record number. The patient should actively state the identifiers when able, rather than merely confirming information read aloud by the phlebotomist. This reduces the risk of wrong-patient collection and specimen mislabeling. Chain of custody is used for legal specimens such as forensic drug or alcohol testing and involves documenting specimen control from collection through testing. Therapeutic communication describes respectful, effective interaction with the patient but is not the specific safety practice being tested. Quality control calibration applies to instruments or testing systems, not patient identification. Patient identification is one of the most important steps in phlebotomy because every later step depends on it. A properly collected specimen is clinically useless and dangerous if it belongs to the wrong patient. Reference topics: Patient Preparation; patient identification; two identifiers; specimen labeling; patient safety.


NEW QUESTION # 14
Which of the following actions should a phlebotomist take before palpating a vein?

Answer: A

Explanation:
The phlebotomist should put on gloves before palpating a vein. Gloves are required because the phlebotomist is preparing for an invasive procedure with potential blood exposure. Palpation helps assess vein size, depth, direction, resilience, and suitability, but it must occur after hand hygiene and glove application. Removing the needle cap before site selection is unsafe because it exposes the needle unnecessarily and increases needlestick risk. Labeling collection tubes before collection is improper because tubes must be labeled after collection in the presence of the patient to prevent misidentification. Asking the patient to bend the arm is not appropriate for vein palpation and is especially unsafe after needle removal because bending the arm can cause hematoma formation. The correct sequence is patient identification, hand hygiene, gloves, position patient, apply tourniquet, select/palpate vein, release/reapply tourniquet as needed, clean site, allow antiseptic to dry, anchor, and perform venipuncture. Reference topics: Routine Blood Collections; glove use; vein palpation; venipuncture sequence; patient safety.


NEW QUESTION # 15
Which of the following actions should a phlebotomy technician take upon withdrawing a winged infusion needle?

Answer: D

Explanation:
Upon withdrawing a winged infusion needle, the phlebotomy technician should activate the safety device. Winged infusion sets have a built-in safety mechanism designed to shield or retract the needle after use, reducing the risk of needlestick injury and bloodborne pathogen exposure. The device should be activated immediately according to the manufacturer's instructions and then disposed of in an appropriate sharps container. Disposing of a 16-gauge needle is not the best answer because winged sets for routine phlebotomy are not typically described as 16-gauge, and disposal occurs after safety activation. Placing a capillary pipette in clay relates to microhematocrit tube sealing, not venipuncture completion. Depressing a syringe plunger is unrelated to winged needle removal and could create exposure or specimen-handling problems if done incorrectly. The critical safety action is engineering-control use: activate the safety feature without recapping or unnecessary handling. Reference topics: Routine Blood Collections; Safety and Compliance; winged infusion sets; needle withdrawal; sharps safety; needlestick prevention. NHA CPT domains include equipment selection, needle removal, safety-device use, and exposure-control procedures.


NEW QUESTION # 16
A phlebotomist discovers that they obtained a specimen in an expired additive tube. Which of the following actions should the technician take?

Answer: B

Explanation:
The specimen must be redrawn in an unexpired tube. Expired additive tubes cannot be trusted because the vacuum, sterility, additive concentration, stopper integrity, and chemical performance may be compromised. Once blood has been collected into an expired additive tube, the specimen is already affected by that collection environment; transferring it into another tube does not correct the original exposure and can introduce additional hemolysis, contamination, clotting, or additive-ratio errors. Placing the specimen on ice does not reverse an expired additive problem. Submitting the specimen because the tube is "within 30 days" of expiration is unsafe; expired means expired, and laboratory acceptance criteria are based on valid collection supplies. This is a preventable preanalytical error, and the phlebotomist should also remove expired supplies from use to prevent recurrence. Tube expiration checks must occur before collection, not after the draw. Reference topics: Processing Specimens; preanalytical error; expired supplies; specimen rejection; tube quality control; recollection procedures.


NEW QUESTION # 17
Which of the following blood components is primarily responsible for oxygen transport?

Answer: C

Explanation:
Erythrocytes are primarily responsible for oxygen transport. They contain hemoglobin, the iron-containing protein that binds oxygen in the lungs and releases it to tissues. Platelets are involved in hemostasis and clot formation, not oxygen transport. Leukocytes are white blood cells that support immune defense. Plasma proteins perform functions such as maintaining oncotic pressure, transporting substances, and supporting clotting through proteins such as fibrinogen, but they are not the primary oxygen carriers. This foundational knowledge matters because phlebotomy technicians work with specimens used to evaluate red blood cell count, hemoglobin, hematocrit, indices, anemia, blood loss, and hemolysis. If a specimen is hemolyzed, red blood cells rupture and release intracellular contents, which can alter laboratory values. Understanding blood components helps the technician connect collection technique to specimen integrity. For example, rough handling, excessive suction, improper needle size, or vigorous shaking can damage erythrocytes and compromise results. Reference topics: Phlebotomy Fundamentals; blood components; erythrocytes; hemoglobin; CBC testing.


NEW QUESTION # 18
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