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Salesforce Sales-Cloud-Consultant Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Implementation Strategies15%- Evaluate declarative vs custom development options
- Plan and manage implementation projects
- Determine deployment and change management approaches
Topic 2: Data Management8%- Data quality and scalability considerations
- Manage large data volumes and cross-system data flows
- Data migration and integration planning
Topic 3: Sales Productivity and Integration8%- Email and productivity tools integration
- Collaboration and mobile solutions
- Third-party application integration
Topic 4: Sales Lifecycle23%- Design sales and marketing processes
- Build reports and dashboards for sales KPIs
- Align solutions with business requirements, KPIs and challenges
- Apply Sales Cloud features and related products
Topic 5: Consulting Practices7%- Requirements gathering and analysis
- Solution design and validation
- Project lifecycle and delivery
Topic 6: Practical Application of Sales Cloud Expertise33%- Account and contact management
- Security and sharing configuration
- Territory management and forecasting
- Lead management and conversion
- Opportunity management, products, price books and quotes

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Salesforce Certified Sales Cloud Consultant Sample Questions (Q140-Q145):

NEW QUESTION # 140
The members of an opportunity team at UC are working together to close an opportunity. The sales engineer
on the team is having trouble keeping up with the most current quote. How can the sales engineer identify the
opportunity's latest quote?

Answer: A


NEW QUESTION # 141
Universal Containers wants to implement a website for a new product launch. The site should be publicly available, allow visitors to submit requests for information, and be managed by the non-technical marketing team.
Which solution should the consultant recommend?

Answer: C


NEW QUESTION # 142
The admin at Universal Containers has been getting complaints from sales reps about duplicate leads within Sales Cloud. The admin has already set up a Matching Rule for Leads.
What should the consultant recommend to resolve the issue?

Answer: A

Explanation:
When dealing with duplicate leads, even if a standard Matching Rule is in place, it may not be sufficient if specific custom criteria are needed for identifying duplicates. In Salesforce, it's possible to create custom Matching Rules that use criteria tailored to the business's unique data requirements. Activating a custom Lead Matching Rule ensures that leads are matched based on those specific attributes, which can be more effective at identifying duplicates than the standard rule alone. The consultant should verify that the custom rule is active so it can be used to enforce lead uniqueness.
For details on Matching Rules, see Salesforce's documentation on Setting Up Matching Rules.


NEW QUESTION # 143
The Cloud Kicks sales team travels frequently and often needs to convert leads while away from the home office.
What should a consultant recommend to allow them to do so?

Answer: A


NEW QUESTION # 144
Cloud Kicks has a complicated sales process. Sales reps often have difficulty deciding when to move opportunities through various stages.
Which solution should the consultant recommend?

Answer: A

Explanation:
This solution should be recommended for Cloud Kicks if they have a complicated sales process and their sales reps often have difficulty deciding when to move opportunities through various stages. Activating Path and adding up to five key fields and Guidance for Success will allow Cloud Kicks to provide their sales reps with a visual representation of the sales process stages and helpful tips and resources for each stage. Path is a feature that helps sales reps move records along predefined steps by displaying key fields and guidance on each step.
Guidance for Success is a customizable section on Path that can include text, links, images, or videos to assist sales reps in completing tasks or achieving goals at each stage.


NEW QUESTION # 145
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