Cert ITIL-4-Foundation Exam | ITIL-4-Foundation Actual Dumps

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ITIL is a globally recognized framework for IT service management. It is widely used by companies and organizations to manage their IT services efficiently and effectively. ITIL 4 is the latest version of this framework, and it offers a comprehensive approach to IT service management. The ITIL 4 Foundation Exam is the entry-level certification exam for IT professionals who want to learn about ITIL 4 and become certified in the framework.

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ITIL 4 Foundation certification exam covers a wide range of topics related to IT service management, including service value system, service management practices, key concepts, and terminology. It is a multiple-choice exam that consists of 40 questions, and the candidates are given 60 minutes to complete it. The passing score for ITIL-4-Foundation Exam is 65%, and the results are available immediately after the exam.

ITIL 4 Foundation Exam Sample Questions (Q70-Q75):

NEW QUESTION # 70
What should remain constant within an organization, even when the organization's objectives change?

A. Outputs
B. Outcomes
C. Guiding principles
D. Service offerings

Answer: C

Explanation:
Explanation
https://www.bmc.com/blogs/itil-guiding-principles/

NEW QUESTION # 71
Which facilitates outcomes that customers want to achieve?

A. Service
B. IT asset
C. Organization
D. Warranty

Answer: A

NEW QUESTION # 72
What term is used to describe whether a service will meet availability, capacity and security requirements?

A. Warranty
B. Value
C. Utility
D. Outcomes

Answer: A

NEW QUESTION # 73
What is the purpose of the 'relationship management' practice?

A. To support the agreed quality of a service handling all agreed, userinitiated service requests
B. To set clear business-based targets for service performance
C. To align the organization's practices and services with changing business needs
D. To establish and nurture the links between the organization and its stakeholders

Answer: D

NEW QUESTION # 74
Which practice involves the management of vulnerabilities that were not identified before the service went live?

A. Problem management
B. Service request management
C. Service level management
D. Change control

Answer: A

NEW QUESTION # 75
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