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| Certification Vendor: | Microsoft |
|---|---|
| Exam Name: | Microsoft Dynamics 365 Field Service Functional Consultant |
| Exam Number: | MB-240 |
| Exam Duration: | 120 minutes |
| Related Certifications: | Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate Microsoft Certified: Dynamics 365 Fundamentals (CRM) |
| Available Languages: | Korean, Portuguese (Brazil), English, Chinese (Simplified), German, French, Japanese, Spanish (Latin America) |
| Exam Format: | Case studies, Multiple choice, Drag and drop, Best answer |
| Passing Score: | 700 / 1000 |
| Certificate Validity Period: | 1 year (renewable annually via free online assessment) |
| Real Exam Qty: | 40-60 |
| Exam Price: | USD 165 (may vary by region) |
| Recommended Training: | Dynamics 365 Field Service Documentation Microsoft Learn MB-240 Learning Path |
| Exam Registration: | Pearson VUE Microsoft Exams Microsoft Certification Exam Registration |
| Sample Questions: | Microsoft MB-240 Sample Questions |
| Exam Way: | Online proctored via Pearson VUE or in-person at authorized test centers |
| Pre Condition: | No mandatory prerequisites, but recommended familiarity with Dynamics 365 fundamentals and field service concepts |
| Official Syllabus URL: | https://learn.microsoft.com/credentials/certifications/d365-field-service-functional-consultant-associate/ |
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MB-240 考試的資格要求，候選人應具備對 Microsoft Dynamics 365 平台的基本理解，並有在 Microsoft Office 365、Microsoft Dynamics 365 客戶關係管理和 Microsoft Dynamics 365 活動現場工作方面的豐富經驗。候選人還需要具有配置和自定義現場服務應用程序的經驗，包括配置資源排程、創建和管理協議，以及配置和管理 IoT 設備。通過 MB-240 考試是獲得 Microsoft Certified: Dynamics 365 Field Service Functional Consultant Associate 認證的必要條件。
問題 #168
You are implementing Microsoft Dynamics 365 Field Service.
The customer wants to use the system to capture changes in various system readings when a technician is onsite servicing an asset.
What should you recommend?
答案：A
問題 #169
You are setting up a maintenance agreement for a new customer that will require preventative maintenance visits as well as emergency visits to repair unforeseen equipment failures.
You want to be certain that the price the customer is charged for all maintenance and repairs visits accurately reflects the agreed upon price list. The price of the spare parts used in equipment repairs varies significantly by the territory where the client is located.
As the work order administrator, you need to ensure that the prices used when generating the invoices for work completed are correct, based on the agreement with the customer and the territory of the customer.
What are three ways that you can accomplish this goal? Each correct answer presents a complete solution.
答案：C,D,E
解題說明：
Section: Manage work orders
問題 #170
You are implementing the Microsoft Dynamics 365 Field Service mobile app for an air conditioning (AC) repair company. A field technician installed an AC unit at a customer location and completed the booking.
The technician now needs to create a follow-up work order in order to schedule the first service on the installed AC unit.
What will happen once the follow-up work order is created?
答案：A
問題 #171
You need to create a purchase order for a tape dispenser machine.
You have:
1. created a purchase order,
2. added tape dispensers as products, and
3. submitted the purchase order.
You need to complete the order and receive the tape dispenser.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
答案：
解題說明：
1 - Purchase Order Approved.
2 - Create Purchase Order Receipt
3 - Add Purchase Order Receipt Products
4 - Create Purchase Order Bill
5 - Add Purchase Order Bill Products.
問題 #172
You are a Dynamics 365 for Field Service Administrator. All Products have the Convert to Customer Asset field set to Yes.
Some users indicate products on a customer asset are not always becoming a customer asset. Users provide you with three scenarios.
You need to review the scenarios and provide the answers.
What happens to the product for each user scenario? To answer, drag the appropriate solution to satisfy each listed requirements. Each solution may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view the content.
NOTE: Each correct selection is worth one point.
答案：
解題說明：
Explanation:
問題 #173
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