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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Implementation Strategies and Best Practices | 20% | - Design and implement solutions for common nonprofit business processes
|
| Topic 2: Constituent Engagement | 8% | - Explain strategies for constituent engagement
|
| Topic 3: Program and Service Delivery | 15% | - Explain the data model for programs
|
| Topic 4: Domain Expertise | 10% | - Explain the nonprofit landscape and Salesforce solutions
|
| Topic 5: Marketing and Engagement | 12% | - Explain Marketing Cloud Account Engagement (formerly Pardot) integration concepts
|
| Topic 6: Analytics and Reporting | 15% | - Explain reporting and dashboard strategies
|
| Topic 7: Fundraising | 20% | - Explain the data model and functionality for fundraising
|
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NEW QUESTION # 64
In the NPSP Data Import Template, the Account fields should contain which two types of information?
Choose 2 answers
Answer: B,C
Explanation:
The NPSP Data Import Template is a "flat file" structure designed to populate multiple objects in the NPSP data model simultaneously. Because NPSP uses a "Household-centric" model but also supports corporate and foundation giving, the Account fields in the template serve a dual purpose depending on the record being imported.
* Business-related data (A): If the nonprofit is importing donations from a corporation, foundation, or local business, the "Account" fields in the template (such as Account Name, Account Phone, etc.) are used to create or match an Organization Account. This allows the consultant to track the entity's history and give them "Hard Credit" for their donations.
* Household-related data (B): If the nonprofit is importing individual donors, the Account fields are used to define the Household Account. For example, if the template specifies "The Smith Household" in an Account field, NPSP logic will use that data to name the household record it creates for the associated contacts.
* Address Logic (C): While addresses are part of an account, in the NPSP Data Importer, address data is typically handled by specific Address fields that NPSP then intelligently routes to the Household or the Contact record.
* Employer Logic (D): Tracking an employer is usually handled via Affiliations. While the employer is an Account, the template has specific "Home" vs. "Work" logic to handle these relationships separately from the primary account being created.
In summary, the Account columns in the CSV template are the landing spot for any data related to the
"Institutional" or "Household" entity that owns the donation or contains the contact.
NEW QUESTION # 65
A nonprofit organization is using Cases in Salesforce for case management with its clients. The nonprofit organization wants to relate Cases for the same client to each other. How should the consultant advise the organization?
Answer: C
NEW QUESTION # 66
A consultant has installed NPSP and is setting up Relationships using List Settings. The nonprofit wants the reciprocal relationship to be selected automatically based on gender.
On which object should the consultant create the custom "Gender" field?
Answer: C
Explanation:
When setting up Relationships in NPSP and configuring reciprocal relationships based on gender, the custom "Gender" field should be created on the Contact object. Here's why:
Contact Object:
The Contact object is where individual data, including personal attributes such as gender, is stored.
Relationships in NPSP are primarily based on Contact records, and having the "Gender" field on the Contact object allows the system to use this information to determine the appropriate reciprocal relationship.
Automatic Reciprocal Relationships:
NPSP can be configured to automatically select reciprocal relationships based on specified criteria, such as the gender of the contacts involved.
By storing gender information on the Contact object, the system can easily access this data to apply the correct reciprocal relationship automatically.
Reference:
Salesforce NPSP Documentation on Relationships
Salesforce Nonprofit Success Pack Custom Fields Guide
NEW QUESTION # 67
A nonprofit wants a report of all memberships that will expire in exactly 30 days.
How should a consultant filter a report on Membership End Date?
Answer: B
Explanation:
To create a report of all memberships that will expire in exactly 30 days, the consultant should filter the report on Membership End Date using the condition "Membership End Date equals NEXT 30 DAYS and does not equal NEXT 29 DAYS." This ensures that the report includes only those memberships expiring exactly on the
30th day, excluding those that expire earlier or later.
Salesforce Reporting and Dashboards Guide
Salesforce Nonprofit Cloud Consultant Study Guide
NEW QUESTION # 68
A nonprofit has purchased Accounting Subledger. Donations are imported from many sources and updated by staff frequently. The nonprofit wants to configure Accounting Subledger so only the appropriate records are created and available to be exported to finance.
How should the consultant configure Ledger Entries to limit the records exported to finance?
Answer: D
Explanation:
To configure Accounting Subledger so that only the appropriate records are created and available for export to finance, you need to set up Stage to State Mapping. This ensures that only donations at a certain stage are included in the ledger entries. Here are the steps:
* Access Accounting Subledger Setup:
* Navigate to the Accounting Subledger settings in Salesforce.
* Configure Stage to State Mapping:
* Define the mapping between Opportunity Stages and Accounting Subledger States.
* For example, map the "Closed Won" stage to a state that signifies the donation is ready for ledger entry creation.
* Update Opportunity Stages:
* Ensure that your Opportunity Stages are correctly set up to reflect the different states of your donation process (e.g., "Pledged", "Received").
* Create Ledger Entries:
* Once an Opportunity reaches the specified stage (e.g., "Closed Won"), a ledger entry is automatically created.
* Only these ledger entries are included in the export to finance.
By configuring the Stage to State Mapping, you ensure that only finalized donations (those that reach a specific stage) are included in the ledger entries, making the finance export process more efficient and accurate.
Salesforce Accounting Subledger Documentation: Stage to State Mapping.
NEW QUESTION # 69
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