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| Section | Objectives |
|---|---|
| Topic 1: Integrations and App Management | - Slack app installation and management - Salesforce and third-party integrations |
| Topic 2: Security and Compliance | - Data retention and compliance settings - Authentication and access controls |
| Topic 3: Channel and Collaboration Management | - Channel structure and governance - Messaging and collaboration features |
| Topic 4: Workspace Administration | - User provisioning and identity management - Slack workspace setup and configuration |
| Topic 5: Troubleshooting and Support | - Common workspace issues resolution - Admin tools and diagnostic capabilities |
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NEW QUESTION # 107
You're a prospective customer looking to purchase Slack for your organization of approximately 50 employees.
You need to ensure that the plan supports SAML single sign-on (SSO) for authentication.
Which plan(s) fit the requirement?
Answer: D
Explanation:
Slack's feature availability by plan states:
"SAML-based SSO is supported on Business+ and Enterprise Grid plans."
Pro and Free (B, C) plans do not support SAML SSO. Enterprise Grid only (A) is too restrictive - Business+ also supports it.
(Reference: Slack Administration Study Guide - Authentication and SSO Options)
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NEW QUESTION # 108
As a Workspace Admin, you've been tasked with launching Slack at your company.
You need to provide resources for beginners to learn more about Slack on their own.
What are the two best ways you can help your coworkers access relevant Slack learning materials?
(Choose 2 answers.)
Answer: A,E
Explanation:
Slack suggests for onboarding users:
"Provide easy access to self-service resources like the Slack Help Center tutorials and the Slack Resources Library to allow beginners to explore at their own pace." The Slack Certified Admin program (C) is an advanced certification, not for beginners. Watching the webinar (D) helps admins, not general users. Submitting feedback (E) does not provide learning materials.
(Reference: Slack Administration Study Guide - Supporting New Slack Users)
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NEW QUESTION # 109
You're an Org Admin planning the structure of your organization's new workspace, and you decide to establish a few default channels for everyone to access.
How does defining default channels help end users?
Answer: C
Explanation:
Slack guidance emphasizes:
"Default channels help orient new members by exposing them to important organizational channels and reinforcing naming conventions and community norms." A is inaccurate - default channels are typically public (not required for all communication). B is incorrect because default channels cannot be private. C refers to general Slack usage, but not specifically about default channels.
(Reference: Slack Administration Study Guide - Setting Default Channels for Workspaces)
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NEW QUESTION # 110
As an Org Admin of a large Enterprise, you perform an annual channel cleanup exercise that includes archiving, deleting, and moving channels to an alternative workspace based on set criteria.
On average, there are around 1,000 channels that meet the criteria during this cleanup.
What is the most effective way to do this?
Answer: C
Explanation:
Slack officially recommends for large-scale channel management:
"Use Slack's bulk channel management APIs (like conversations.archive and conversations.rename) to automate cleanup activities at scale." Manually using settings (C) or requesting owners' actions (D) is impractical for 1,000+ channels. Slack's standard UI tools (A) are efficient but not optimized for this volume compared to API automation.
(Reference: Slack Administration Study Guide - Bulk Channel Lifecycle Management)
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NEW QUESTION # 111
Your company uses Slack Enterprise Grid.
An employee loses an office device that is logged into Slack.
What should an Org Admin do to mitigate risk?
Answer: A
Explanation:
Slack's Enterprise Grid security recommendations state:
"Org Admins can remotely sign a member out of all sessions (desktop, mobile, web) via the admin dashboard to immediately prevent further access without deactivating the user." Asking the user (A) is unreliable because they lost the device. Deactivation (B) is extreme if the device may be recovered. Workspace-level action (D) is insufficient for org-wide risk.
(Reference: Slack Administration Study Guide - Managing Lost or Compromised Devices)
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NEW QUESTION # 112
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