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Cisco 700-805 Exam is a 90-minute exam consisting of 60-70 multiple choice questions. 700-805 exam is aimed at professionals who work in sales, business development, and customer success. 700-805 exam evaluates the candidates’ ability to recognize the customer’s business needs, drive customer success, and ensure renewals.
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Cisco Renewals Manager certification exam (700-805) is designed for IT professionals who want to demonstrate their expertise in managing and renewing Cisco products and services. 700-805 Exam covers a range of topics, including Cisco software and hardware products, licensing models, and contract management. Cisco Renewals Manager certification is ideal for those who work with Cisco products and services on a daily basis and want to enhance their skills in managing renewals and contracts.
NEW QUESTION # 40
What support should an RM take from the CSM?
Answer: C
NEW QUESTION # 41
What is the first recommended action for a Renewals Manager?
Answer: A
NEW QUESTION # 42
Which task is the responsibility of the Renewals Manager?
Answer: C
Explanation:
one of the tasks that is the responsibility of the Renewals Manager is to manage recurring revenue risk, which includes:
* Identifying and prioritizing renewal opportunities and challenges
* Developing and executing renewal strategies and plans
* Collaborating with other Cisco teams and partners to ensure customer satisfaction and retention
* Negotiating and closing renewal deals
References: 2: Cisco Renewals Manager - Cisco
NEW QUESTION # 43
An Account Manager states a renewal is expected to close without issues, but telemetry data shows the customer is using only 20% of purchased features. What should the RM do?
Answer: C
Explanation:
The correct action is to discuss the discrepancy with the Customer Success Manager (CSM) and incorporate the low-usage signal into the renewal strategy. Cisco's current Renewals Manager v2.0 blueprint explicitly requires the RM to identify renewal risks based on adoption, technical, commercial, and contractual early- warning indicators and to evaluate appropriate mitigation strategies. It also identifies usage as an important signal that should be aligned with Sales and the CSM. (Cisco Learning Content) Only 20% feature utilization is a material adoption concern because a customer that is not consuming the capabilities purchased may struggle to recognize sufficient realized value at renewal. The Account Manager's confidence is relevant commercial input, but it does not override objective adoption evidence. The RM should reconcile the conflicting signals collaboratively, particularly with the CSM, who is positioned to assess adoption, customer outcomes, and barriers to value realization.
Option B is inappropriate because bypassing the Account Manager breaks stakeholder alignment and can create conflicting customer communications. Option C is premature; reducing scope before determining why adoption is low could unnecessarily create contraction and reduce recurring revenue. Option D ignores a measurable early-warning indicator and therefore fails sound renewal-risk management.
Cisco's renewals methodology stresses coordination between renewals and customer success rather than treating renewal execution as an isolated quoting activity. (blogs.cisco.com) Thus, A is the appropriate RM response.
NEW QUESTION # 44
Which three financial metrics are critical in measuring subscription renewals? (Choose three.)
Answer: C,D,F
NEW QUESTION # 45
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