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Pegasystems PEGACPDC25V1 Exam Overview:

Certification Vendor:Pegasystems
Exam Name:Pega Certified Decisioning Consultant 25
Exam Number:PEGACPDC25V1
Exam Format:Scenario-based Questions, Multiple Choice
Exam Duration:90-120
Certificate Validity Period:1 year
Available Languages:English
Exam Price:$175 USD
Related Certifications:Pega Certified System Architect
Pega Certified Senior System Architect
Pega Customer Decision Hub Certification
Real Exam Qty:60-75
Passing Score:70%
Recommended Training:Pega Academy - Customer Decision Hub Learning
Exam Registration:Pega Certification Portal
Sample Questions:Pegasystems PEGACPDC25V1 Sample Questions
Exam Way:Online proctored or test center
Pre Condition:Recommended: Pega System Architect certification or equivalent experience with Pega Customer Decision Hub.
Official Syllabus URL:https://www.pega.com/services/education-and-certification

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Pegasystems PEGACPDC25V1 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Decision strategies: Focuses on building decision strategies with business logic to power the decisioning engine.
Topic 2
  • Contact policy and volume constraints: This domain covers managing contact policies to limit how often customers receive communications, focusing on controlling action exposure and volume in outbound channels while configuring appropriate tracking periods.
Topic 3
  • Channels: Covers implementing real-time containers, offer emails, and third-party integrations for multi-channel delivery.
Topic 4
  • Engagement policies: Addresses creating engagement policies, strategies, and customer journeys that govern contact timing and frequency.
Topic 5
  • Next-Best-Action concepts: Covers one-to-one engagement fundamentals, contact center optimization, always-on outbound strategies, and next-best-action optimization.
Topic 6
  • AI and Arbitration: Explores AI-powered action arbitration, prioritization, and using business levers for action selection.

Pegasystems Certified Pega Decisioning Consultant 25 Sample Questions (Q62-Q67):

NEW QUESTION # 62
MyCo, a telecom company, wants to Include offer-related images in the emails that they send to their qualified customers. As a decisioning architect, what best practice do you follow to include images in emails?

Answer: B


NEW QUESTION # 63
In a decision strategy, to use a customer property in an expression, you

Answer: B

Explanation:
In a decision strategy, to use a customer property in an expression, you need to define Customer page in Pages
& Classes and specify its class as Data-Customer. This allows you to access customer properties by using dot notation, such as Customer.Age or Customer.Gender. You do not need to define the property as a strategy property, use it without any prefix, or prefix it with the keyword Customer. Verified References: [Certified Pega Decisioning Consultant | Pega Academy], Decision strategies


NEW QUESTION # 64
As a decisioning architect, you are setting up the action hierarchy for MyCo. Select the correct action hierarchy level for each of the hierarchy items identified.

Answer:

Explanation:

Explanation:


NEW QUESTION # 65
MyCo, a mobile company, uses Pega Customer Decision Hub to display offers to customers on its website.
The company wants to present more relevant offers to customers based on customer behavior. The following diagram is the action hierarchy in the Next-Best-Action Designer.

The company wants to present offers from both the groups and arbitrate across the two groups to select the best offer based on customer behavior.
As a decisioning architect, what must you do to present offers from the two groups?

Answer: D

Explanation:
To present offers from the two groups, you must map a real-time container to the Top-level or Issue-level. A real-time container is a configuration that defines how to deliver offers and treatments to a specific channel, such as a website or a mobile app. By mapping a real-time container to the Top-level or Issue-level, you can enable all the offers under that level to be available for delivery through that channel. Verified References: Pega Academy - Decisioning Consultant - Configuring real-time containers


NEW QUESTION # 66
U+ Bank, a retail bank, presents offers on its website by using Pega Customer Decision Hub. The bank wants to leverage Customer Decision Hub capabilities to present relevant offers to qualified customers. As a decisioning consultant, you are responsible for configuring the business requirements with the Next-Best-Action Designer, which involves several tasks. To accomplish these tasks, you might have to use auto-generated decision strategies, create new decision strategies, or edit existing strategies.
In the Answer Area, select the correct execution for each Task.

Answer:

Explanation:


NEW QUESTION # 67
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