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| Section | Weight | Objectives |
|---|---|---|
| Discovery and Scoping | 18% | - Identify key stakeholders and user personas - Understand customer business objectives and challenges - Define scope and create solution design - Assess organizational readiness for digital transformation |
| Change Management and Training | 13% | - Create training materials and end-user guides - Define support processes and escalation paths - Develop user adoption strategy and documentation - Plan and execute change management activities |
| Solution Design and Business Logic | 28% | - Design data access and visibility rules - Configure navigation, menus, and site structure - Configure Lightning Web Components for customizations - Set up and manage CMS content and files - Implement security model (profiles, permission sets, sharing rules) - Design Experience Cloud site architecture (themes, templates, branding) |
| Implementation and Integration | 28% | - Implement Einstein bots and chat functionality - Build and configure Experience Builder pages and components - Configure SSO and authentication providers - Implement search functionality and content tagging - Configure email and notification templates - Integrate external systems via APIs and connected apps |
| Analytics and Monitoring | 13% | - Monitor site performance and user engagement - Conduct user feedback collection and optimization - Implement error handling and logging - Configure Site.com analytics and reporting |
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NEW QUESTION # 156
Bloomington Caregivers (BC) wants to streamline back-end processes and workflows for its employees. BC recently learned about lightning Bolt solutions for employees at a world tour event.
Where should BC look for potential Lightning Bolt solutions?
Answer: B
Explanation:
Salesforce AppExchange is a marketplace where customers can find and install pre-built solutions for various industries and use cases. Lightning Bolt solutions are industry-specific templates that include themes, components, pages, and business logic. They are built by Salesforce partners and can be customized to fit specific needs3
NEW QUESTION # 157
A consultant for Cloud Kicks (CK) is asked to build a site for CK customers. As part of this site, a custom object will be used to manage customer subscriptions. These subscriptions will need to leverage advanced sharing rules to ensure that only appropriate customers can see these subscriptions.
Which two user license types should be granted to customers to support this sharingrequirement?
Choose 2 answers
Answer: C,D
Explanation:
To support the sharing requirement of using advanced sharing rules for thecustom object, CK should grant two user license types to customers: Partner Community User and Customer Community Plus Login User.
These license types allow customers to access custom objects and a subset of standard CRM objects, such as accounts, contacts, cases, and dashboards. These license types also support advanced sharing features, such as role hierarchy, sharing rules, manual sharing, and Apex sharing.
NEW QUESTION # 158
Universal Containers (UC) is building a digital experience for its customers that supports custom case management and commerce solutions. These custom solutions each require more than 10 unmanaged custom objects that would be utilized by customers.
Which two license types have single SKUs that would support this requirement for UC customers?
Choose 2 answers
Answer: C,D
Explanation:
Customer Community Plus and External Apps are two license types that have single SKUs that would support the requirement for UC customers. Customer Community Plus licenses allow users to access standard CRM objects, such ascases and accounts, and custom objects. They also support commerce solutions and custom case management. External Apps licenses allow users to access up to 10 custom objects per app and unlimited standard CRM objects. They also support commerce solutionsand custom case management.
NEW QUESTION # 159
A consultant issetting up an experience for a client in a new org. The client insists on using standard profiles for external users.
Which step is required in order to use standard profiles in an experience?
Answer: C
Explanation:
To use standard profiles in an experience, the step that is required is to enable the "Allow using standard external profiles forself-registration, user creation, and login" option in Setup. A profile is a collection of settings and permissions that determine what users can see and do in Experience Cloud. Standard profiles are predefined profiles that come with Salesforce and cannotbe edited or deleted. To use standard profiles for external users in an experience, you need to enable the "Allow using standard external profiles for self- registration, user creation, and login" option in Setup, which gives you access to use standard profiles such as Customer Community User or Partner Community User.
NEW QUESTION # 160
DreamHouse Realty (DR) is designing a digital experience for its global real estate team. The realtors will need access to Knowledge, reports and dashboards, and Leads coming in from the website. Leads are converted to Opportunities by an internal DR deal desk.
Which license type meets this requirement?
Answer: C
Explanation:
This license type allows the realtors to access Knowledge articles, reports and dashboards, and Leads in the digital experience. Partner Community users can also access standard and custom objects, such asaccounts, contacts, cases, and opportunities. Partner Community users can also register deals and collaborate with UMS on sales opportunities.
NEW QUESTION # 161
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