Plat-UX-101無料問題を読むと, Salesforce Certified Platform User Experience Designerをパスします

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Salesforce Plat-UX-101 Exam Syllabus Topics:

SectionWeightObjectives
Discovery13%- Determining business needs and user needs
- Analyzing existing user experiences and identifying gaps
- Identifying customer experience objectives and goals
Testing11%- Planning and conducting usability testing
- Analyzing testing results and making recommendations
UX Fundamentals16%- Identifying user interface design principles
- Describing the user-centered design process
- Understanding accessibility standards and guidelines
Salesforce Lightning Design System13%- Identifying the purpose and resources of SLDS
- Applying SLDS components and patterns
Information Architecture12%- Designing site maps and navigation structures
- Creating effective labeling and categorization systems
Configuration and Customization10%- Configuring Lightning pages and apps for optimal UX
- Understanding declarative customization options for UX
Visual Design11%- Applying Salesforce Lightning Design System (SLDS)
- Designing responsive and mobile-friendly interfaces
Interaction Design14%- Designing effective page layouts
- Defining user flows and interactions
- Creating wireframes and prototypes

>> Plat-UX-101無料問題 <<

Plat-UX-101テスト資料、Plat-UX-101問題無料

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Salesforce Certified Platform User Experience Designer 認定 Plat-UX-101 試験問題 (Q73-Q78):

質問 # 73
Cloud Kicks wants to incorporate human-centered design across its organization. Which practice should be adopted?

正解:B

解説:
The correct answer is A. Observing user behavior, as explicitly identified by the uploaded study guide.
Human-centered design begins with understanding the people for whom a product, service, or process is being designed. Observing actual user behavior allows designers to understand what users really do, including their workflows, difficulties, workarounds, and environmental constraints. This provides evidence that may not emerge if the team relies only on assumptions or internal business objectives.
Option B places company OKRs at the center of requirements definition. Business objectives are important constraints, but they do not substitute for understanding users when adopting a human-centered approach.
Option C places rapid prototyping before ideation. Prototyping is useful for making ideas tangible and testing them, but the team first needs to understand users and generate potential solutions.
The study-guide distinction is therefore between evidence about people and organization-centered or prematurely solution-centered activities. Observing users gives the organization direct insight into needs and behavior and helps ensure subsequent design decisions are grounded in real experiences rather than assumptions.
Study Guide reference/topics: Human-Centered Design, user observation, behavioral research, user needs.


質問 # 74
A UX Designer is hired to help create a brand new app for the AppExchange with a human-centered approach.
Which strategy will most likely strengthen employee relationships the most?

正解:B

解説:
A journey map is a visual representation of the steps, emotions, and pain points that a user goes through when interacting with a product or service.A journey map can help the UX Designer understand the user's needs, goals, expectations, and frustrations, and identify opportunities for improvement or innovation12 Creating a journey map together with employees from different departments is a strategy that can strengthen employee relationships the most, because it can:
Foster collaboration and communication: Inviting employees from different departments to create a journey map can help them share their perspectives, insights, and ideas, and learn from each other.This can also help them align on a common vision and goal, and build trust and respect among the team members34 Increase engagement and ownership: Inviting employees from different departments to create a journey map can help them feel more involved and invested in the design process and the outcome.This can also help them develop a sense of ownership and responsibility for the product or service, and increase their motivation and satisfaction34 Enhance creativity and innovation: Inviting employees from different departments to create a journey map can help them generate more diverse and creative solutions, as they can leverage their different skills, experiences, and backgrounds.This can also help them challenge their assumptions and biases, and explore new possibilities and opportunities34 Create a first draft in a design team and then share it for feedback with employees: This is not a strategy that can strengthen employee relationships the most, because it can create a sense of exclusion and hierarchy among the employees. The design team may appear to be the sole authority and decision-maker, while the other employees may feel like passive observers or critics.This can also limit the diversity and quality of the feedback, as the employees may not have enough context or understanding of the design process and the user's needs34 Send an anonymous survey to collect ideas from across the whole company: This is not a strategy that can strengthen employee relationships the most, because it can reduce the interaction and connection among the employees. An anonymous survey may not allow the employees to express their thoughts and feelings fully, or to receive any feedback or recognition for their contributions.This can also make the employees feel detached and indifferent about the design process and the outcome34 Create a Journey Map Unit | Salesforce Trailhead How to Create a Customer Journey Map - UX Mastery How to Use Journey Mapping to Improve Employee Engagement How to Use Journey Mapping to Drive Collaboration and Innovation


質問 # 75
A UX Designer creates a set of patterns and guidelines for including visual indicators letting a user know which form fields are required. Which Usability Heuristic is being used in this case?

正解:A

解説:
The study guide identifies A. Visibility of system status as the correct answer. The visual indicators communicate important information about the current state and requirements of the interface before the user attempts submission. By clearly showing which fields are required, the system makes its expectations visible rather than forcing users to discover them only after making an error.
Option B, User Control and Freedom, concerns providing users with mechanisms to recover from or reverse unwanted actions, such as canceling, backing out, or undoing operations. That is not the main issue here.
Option C, Error diagnosis and recovery, relates to helping users understand and recover from errors once they occur. Required-field indicators can help prevent such errors, but in this study-guide question the emphasis is on making necessary status and requirements visibly apparent.
Consistent patterns are especially important. If required fields are indicated differently on different screens, users must repeatedly relearn the interface. A shared pattern creates predictable behavior and enables faster form completion.
Therefore, the visual indicator acts as continuous system communication: users can immediately perceive what the form expects from them before attempting to complete the process.
Study Guide reference/topics: Usability Heuristics, visibility of system status, required fields, form design, UX Fundamentals.


質問 # 76
Cloud Kicks (CK) wants to better deliver products to its customers. CK's UX Designer has an innovative solution but is struggling to get the team to visualize where and why it fits into what the customer does.
Which technique should be used?

正解:B

解説:
The study guide identifies B. Storyboards as the correct technique. A storyboard visually communicates how a proposed solution fits into a user's broader context, activity, or journey. Rather than showing only the interface, it presents a sequence of situations or interactions that helps stakeholders understand where, when, and why a solution matters to the customer. That makes a storyboard particularly useful in this scenario. The UX Designer already has an innovative concept; the challenge is helping the team understand how that concept integrates with the customer's real-world behavior. Option A, Personas, describe archetypical users, including characteristics, goals, behaviors, and pain points. Personas help teams understand who they are designing for, but they are less suitable for communicating the chronological context of a particular proposed solution. Option C, a High-fidelity Prototype, demonstrates the detailed appearance and interaction of the product itself. It can validate interface behavior but may still fail to communicate how the solution fits into the customer's broader activity. Storyboards bridge that gap by presenting the solution as part of a narrative. In Human-Centered Design, this allows stakeholders to evaluate the design in terms of customer context instead of viewing it only as a technical feature.
Study Guide reference/topics: Storyboards, contextual design, customer journey, communicating solutions, Human-Centered Design.


質問 # 77
Cloud Kicks wantsto represent stages for opportunities within the sales process.
Which Salesforce Lightning Designing System (SLDS) component should be recommended?

正解:A

解説:
The Path component is a Salesforce Lightning Design System (SLDS) component that can be used to represent stages for opportunities within the sales process. The Path component displays the stages as a horizontal bar with icons and labels, and highlights the current stage with a blue background. The Path component also allows users to move opportunities to different stages, view and edit key fields for each stage, and access guidance and tips for each stage.The Path component can be added to any object that has a picklist field with values that represent stages, such as the Stage field on the Opportunity object12.Reference:
Path Component
Set Up a Path for Your Sales Team


質問 # 78
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2026年Jpexamの最新Plat-UX-101 PDFダンプおよびPlat-UX-101試験エンジンの無料共有:https://drive.google.com/open?id=1JXXacimjPaBhMAclDo0OgrboV4qYROiI