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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Practical Application of Sales Cloud Expertise | 33% | - Lead management and conversion - Territory management and forecasting - Security and sharing configuration - Account and contact management - Opportunity management, products, price books and quotes |
| Topic 2: Sales Productivity and Integration | 8% | - Third-party application integration - Collaboration and mobile solutions - Email and productivity tools integration |
| Topic 3: Implementation Strategies | 15% | - Determine deployment and change management approaches - Evaluate declarative vs custom development options - Plan and manage implementation projects |
| Topic 4: Sales Lifecycle | 23% | - Design sales and marketing processes - Align solutions with business requirements, KPIs and challenges - Build reports and dashboards for sales KPIs - Apply Sales Cloud features and related products |
| Topic 5: Data Management | 8% | - Data migration and integration planning - Data quality and scalability considerations - Manage large data volumes and cross-system data flows |
| Topic 6: Consulting Practices | 7% | - Project lifecycle and delivery - Solution design and validation - Requirements gathering and analysis |
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NEW QUESTION # 162
What are the benefits of territory management? Choose 3 ANSWERS
Answer: A,C,D
NEW QUESTION # 163
Cloud Kicks currently supports three business lines within a single Salesforce instance: Running, Athleisure, and Celebrity Co- Branded. The VP of Athleisure controls a large budget and is often able to re-prioritize business stories and 'shadow projects' into releases ahead of other groups.
This topic comes up frequently and often derails the monthly project management meeting. This limits the amount of time available to cover other critical topics.
Which strategy should the consultant recommend to address these issues?
Answer: A
Explanation:
The recurring issue faced by Cloud Kicks involves a power imbalance and frequent re-prioritization by the VP of Athleisure, which disrupts project management meetings and limits time for other priorities. Establishing a monthly executive steering committee can address these issues effectively.
Here's why this is the best approach:
Balanced Oversight and Governance: An executive steering committee brings together key decision-makers to review priorities, manage budget allocations, and ensure all business lines are fairly represented in development planning. This provides a formal structure to manage competing interests.
Equitable Development Allocation: By involving multiple executives, the steering committee can objectively assess and allocate resources among business lines, helping to prevent one group from overshadowing others.
This will help maintain balanced focus and avoid over-prioritizing certain projects.
Strategic Decision-Making: With a recurring monthly meeting, the committee can focus on big-picture decisions, reducing the likelihood of frequent, ad hoc project adjustments that derail meetings and detract from strategic discussions.
Option A (weekly all-hands call) may be too frequent and is not ideal for executive decision-making. Option C (dividing the development team) could lead to resource inefficiencies and reduce flexibility. The steering committee approach is a standard Salesforce-recommended best practice for managing cross-functional priorities and balancing strategic initiatives. For more on governance best practices, refer to Salesforce's guide on Governance Frameworks.
NEW QUESTION # 164
Cloud Kicks' marketing department is migrating from its email campaign and management system to Salesforce. The marketing administrator wants to ensure that Cloud Kicks' email templates are retained. Which two solutions should a Consultant recommend for a successful migration? Choose 2 answers
Answer: B,E
NEW QUESTION # 165
Northern Trail Outfitters (NTO) wants to record information about its conferences and attendees. Some customers attend multiple NTO conferences. What should the consultant recommend if NTO desires to present this data on the contact layout using the standard configuration?
Answer: B
NEW QUESTION # 166
You want to sync a new quote with its opportunity, but an old quote is already syncing. What should you do
first?
Answer: A
NEW QUESTION # 167
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