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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: User Lifecycle Management | 14% | - Configure user provisioning and deprovisioning - Configure single sign-on (SSO) and identity management - Manage user roles and admin roles - Handle user onboarding and offboarding |
| Topic 2: Enabling Slack Success | 15% | - Drive organizational collaboration and productivity - Promote best practices and user adoption - Use analytics and reporting to measure engagement - Create help channels for user support |
| Topic 3: Security | 15% | - Enable multi-factor authentication (MFA) - Configure security policies and compliance settings - Manage DLP (Data Loss Prevention) and retention policies - Configure domain and IP restrictions - Monitor and audit workspace activity |
| Topic 4: Fundamentals | 9% | - Navigate the Slack Admin console - Differentiate between Slack plans and features - Understand Slack roles and responsibilities |
| Topic 5: Channel & User Group Administration | 28% | - Implement channel naming conventions and best practices - Manage user groups and channel permissions - Manage default channels and required channels - Convert public channels to private channels - Configure channel management policies |
| Topic 6: App Administration | 10% | - Understand Slack Connect for inter-organization collaboration - Manage app approvals and app directory - Configure app permissions and settings - Manage integrations and workflows |
| Topic 7: Workspace Administration | 9% | - Configure workspace-level and org-level policies - Understand Enterprise Grid organization vs single workspace - Manage workspace settings and configurations |
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NEW QUESTION # 158
Mayim, the Chief Human Resources Officer at Large Inc, is concerned that her team communicates mostly via direct messages rather than channels. She wants to know if the HR workspace is lagging behind the rest of the organization.
What information should the Workspace Admin provide to help Mayim?
Answer: C
Explanation:
The most accurate approach is to use Slack's analytics to compare direct message usage across different workspaces.
Slack documentation states:
"Workspace-level analytics allow Admins to view the percentage of messages sent via direct messages versus public or private channels. Comparing this across teams highlights differences in Slack usage patterns." Only option A directly provides a comparative analysis to see if HR's behavior is different from the rest of the org.
(Reference: Slack Administration Study Guide - Workspace Analytics and Communication Patterns)
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NEW QUESTION # 159
You're a Slack admin creating a list of default prefixes. You want to provide employees with standard naming conventions to use when they create new channels.
After reviewing existing channels, you determine that there are three types of channels most often created: * Slack Connect channels for collaborating with partners.
* Channels for groups within a line of business.
* Channels to support collaboration on specific engagements.
What are the three best prefixes to add to your default list?
(Select the THREE best answers.)
Answer: B,D,F
Explanation:
Slack best practices for channel naming recommend:
"#team- for department or functional groups, #proj- for project-based collaboration, and #ext- for Slack Connect (external) channels."
#announce (B) is more suitable for announcement-type channels, not team/project work. #help (C) is generally for support channels. #slack (E) is not a standard naming prefix.
(Reference: Slack Administration Study Guide - Channel Naming Conventions Best Practices)
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NEW QUESTION # 160
Chandler, who works for Truck Inc, is in charge of developing a new certification program for Truck Inc's drivers. Chandler will be working with a small team of 4 employees, and details of the program must be kept private from the drivers. They are currently using a group direct message to plan the certification program, but some people on the team will be going on vacation soon, and new members will be replacing them.
What should Chandler do next?
Answer: D
Explanation:
Slack documentation advises:
"Group DMs cannot be expanded to include or replace members after they are created. If you need to manage membership over time, you should create a private channel." Converting the group DM into a private channel allows Chandler to maintain privacy, manage membership changes, and centralize discussions securely.
(Reference: Slack Administration Study Guide - Private Channels vs. Group DMs)
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NEW QUESTION # 161
You're an Org Admin who is tasked with auditing all guest accounts in your company's Slack Enterprise Grid organization. The organization consists of two workspaces.
What is the most efficient way for you to gather this information?
(Select the best answer.)
Answer: B
Explanation:
Slack Enterprise Grid provides an Org-level Members analytics section where you can view and export detailed information about all users, including guest accounts.
"Org Admins and Org Owners can export member lists from the Org analytics dashboard, including guest account details like type (single-channel or multi-channel), status, and associated workspaces." Gathering from each workspace (A) is inefficient and manual. Exporting from the Export Data tab (D) relates to message and file exports, not member data. Opening a ticket with Slack (B) is unnecessary for this standard administrative task.
(Reference: Slack Administration Study Guide - Org Analytics and Member Exports)
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NEW QUESTION # 162
Your company is on the Slack Enterprise Grid plan.
The marketing team is working on a new branding campaign and would like to add consultants to your org as Multi-Channel Guests.
What should the marketing team do to request access for these consultants?
(Select the best answer.)
Answer: D
Explanation:
Slack documentation states:
"To add Multi-Channel Guests, workspace admins or owners should invite them via the workspace menu, and if necessary, route the requests through an approval process." Adding them as full members (B) would grant excessive access. DMing Org Owners (D) is inefficient and informal. @mentioning (C) is not the standard request process.
(Reference: Slack Administration Study Guide - Managing Guest Accounts on Enterprise Grid)
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NEW QUESTION # 163
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