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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Preparing an ISO 14001 audit | 15% | - Defining audit objectives, scope and criteria - Audit planning and resource allocation - Document review and preparation of checklist |
| Topic 2: Managing an ISO 14001 audit program | 5% | - Monitoring and improving audit program - Planning and implementing audit program |
| Topic 3: Environmental management system requirements (ISO 14001:2015) | 25% | - Performance evaluation and improvement - Leadership and commitment - Support and resources - Planning and risk management - Context of the organization - Operation and control |
| Topic 4: Fundamental principles and concepts of an environmental management system | 15% | - Continual improvement and sustainability - Principles of environmental management - Concepts of EMS and process approach |
| Topic 5: Closing an ISO 14001 audit | 10% | - Follow-up and corrective action verification - Evaluating findings and forming conclusions - Closing meeting and reporting |
| Topic 6: Fundamental audit concepts and principles | 15% | - Roles and responsibilities in auditing - Audit principles and ethics - Independence, objectivity and evidence-based approach |
| Topic 7: Conducting an ISO 14001 audit | 15% | - Collecting and verifying audit evidence - Opening meeting and communication - Generating audit findings and observations |
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NEW QUESTION # 45
You are responsible for the second surveillance audit of ABC, a medium-sized metal mechanical manufacturing organisation. The significant environmental aspects are loud noise, solid waste, energy consumption and liquid waste.
During the opening meeting, you are informed that when COVID-19 started, sales increased considerably, so they had to open a third shift, from 10 pm to 6 am. You interview the Production Manager.
You: How did you carry out this change and how did you evaluate the impact on ABC's EMS?
PM: It was very simple, we just did it.
You: Did you introduce any change in the EMS?
PM: No. It is the same processes, the same products, the same materials, therefore the same environmental aspects.
You: What about the people?
PM: We distributed the most experienced workers among the three shifts. They trained the newly hired personnel.
Which of the six key questions from the following list would you ask? Have you...
Answer: B,D,E,G,H,I
Explanation:
The correct six questions are A, B, D, F, H and I .
Opening a third shift is a significant operational change, even if the products, materials and processes remain the same. The scale, timing and conditions of operation have changed. This can affect energy use, waste generation, noise impacts, emergency arrangements, operational controls, interested parties and the internal audit programme.
A). Revised the internal audit programme - Correct
The internal audit programme should consider changes affecting the organisation. A new night shift may need to be included in the audit programme because environmental controls may operate differently at night. ISO
/TC 207's reviewed interpretations confirm that the EMS audit programme considers environmental importance, organisational changes and previous audit results.
B). Reviewed the environmental objectives - Correct
Environmental objectives should remain relevant to significant aspects and environmental performance. If production has increased, objectives related to waste, energy, liquid waste or noise may need to be reviewed or updated.
D). Evaluated the extra amount of waste that will be generated - Correct The Production Manager's statement is incomplete. The same process can still create greater environmental impact if it operates for more hours. More production may mean more solid waste, liquid waste and energy consumption.
F). Reviewed the needs and expectations of interested parties - Correct A night shift may affect interested parties differently, especially because loud noise is a significant environmental aspect. Neighbours, regulators, landlords, customers or local authorities may have expectations or requirements linked to night-time operations.
H). Reviewed the emergency response plans - Correct
Emergency arrangements may need revision because the site now operates during the night. Staffing levels, trained emergency responders, spill response, fire response, external communication and access to emergency services may differ during the 10 pm to 6 am shift. ISO/TC 207 interpretations also confirm that relevant information and training on emergency preparedness and response apply to persons working under the organisation's control where appropriate.
I). Reviewed the documented operational procedures - Correct
Operational procedures and controls should be reviewed to confirm that environmental controls are effective on all three shifts. ISO/TC 207 interpretations confirm that ISO 14001 clause 8.1 remains focused on planning and controlling operations associated with significant environmental aspects, compliance obligations, risks and opportunities, and environmental objectives.
Why the other options are not selected:
C may be useful, but it is not one of the strongest ISO 14001 change-impact questions in this scenario.
E is not correct because ISO 14001 does not specifically require a formal documented plan every time the EMS changes.
G is too broad as written; affected responsibilities may need review, but reviewing "all roles" is not the best key question compared with the six selected.
NEW QUESTION # 46
During discussions with the individual(s) managing the audit programme of a certification body, the EMS Manager of the client organisation asks that only one auditor be used for the audit duration to save on travel expenses.
Select two correct responses by the individual(s) managing the audit programme.
Answer: B,D
Explanation:
Under ISO/IEC 17021-1 (Conformity assessment - Requirements for bodies providing audit and certification of management systems) and ISO 19011 Clause 5.4.4, the responsibility for determining audit team composition rests strictly with the individual(s) managing the audit programme.
Response C is correct because the certification body must maintain authority over selecting competent auditors who collectively cover all technical aspects and environmental aspects/impacts of the scope. The client organisation cannot unilaterally dictate team size or composition. Response D is correct because exploring ICT-based remote auditing methodologies (pursuant to IAF MD 4 and ISO 19011 Annex A.16) offers a legitimate mechanism to reduce travel costs without compromising the integrity, duration, or competence requirements of the audit plan.
Response A is incorrect because accepting a single auditor without considering technical scope coverage or competency requirements breaches accreditation standards. Response B is unprofessional and violates customer-focus principles. Response E is incorrect because audit logistics can be re-evaluated during planning stages. Response F is incorrect because programme managers already possess the delegated authority to structure audit teams and methods.
References: ISO/IEC 17021-1:2015 Clause 9.2.2 (Audit team selection and assignments), ISO 19011:2018 Clause 5.4.4 (Selecting audit team members), and CQI-IRCA ISO 14001 Lead Auditor Curriculum (Managing an Audit Programme).
NEW QUESTION # 47
Sparkle is an organisation that provides mobile car cleaning services at customers' premises. It has been certified to ISO 14001 for some time and has appointed a new EMS Manager. The audit plan during a surveillance audit includes the improvement actions and the auditor asks to see the most recent management review meeting minutes.
Which six statements would represent output audit evidence for the management review?
Answer: A,D,E,F,H,I
NEW QUESTION # 48
An internal auditor of a manufacturer of aluminium products for the car industry raised a nonconformity against section 6.2.2 of ISO 14001 in Report IA202. The nonconformity (NC3) stated:
"Top management has not analysed why none of the environmental objectives set for the last year have been met." A third-party auditor reviewing the internal audit process came across the nonconformity and found that no corrective action was documented. The EMS Manager confirmed no action had been taken, but added he expected a number of objectives to be achieved in the next three months so there was no need for further action. He explained in confidence that the organisation was fighting a takeover bid and resources for environmental projects had been cut.
From the information, select three non-conformities options that the auditor could raise to ISO 14001.
Answer: A,B,G
NEW QUESTION # 49
A large public library established an EMS in accordance with ISO 14001 requirements, which was third-party certified 10 years ago. You are performing the second surveillance audit of the third certification cycle. The audit plan included an audit of the Director as the last interview before the closing meeting.
During the interview with the Director, you audit clause 6.2 (Objectives and planning to achieve them). The dialogue is as follows:
You: Could you please tell me which environmental objectives were defined for last year and show evidence of their achievement?
Director: Yes. We had defined three objectives. As you can see from our Annual Plan, one of them was to separate our waste into four categories: paper, plastics, metals, and food. Before, we had only three (plastic and paper were disposed of together). The deadline is in six months. We developed an Action Plan to achieve this objective.
Which six of the questions would you ask related to this objective?
Answer: C,D,G,H,I,J
Explanation:
In accordance with ISO 14001:2015 Clause 6.2.1 (Environmental objectives) and Clause 6.2.2 (Planning actions to achieve environmental objectives), the standard sets explicit criteria for establishing objectives and determining how to achieve them.
To audit compliance against Clause 6.2 in this scenario, an auditor must evaluate six key criteria explicitly required by the standard:
* What resources did you need? (Option B / Clause 6.2.2 b): Determines whether necessary resources (e.g., bins, signage, contractor services) were allocated.
* Did you communicate it to relevant personnel? (Option D / Clause 6.2.1 f & Clause 7.4): Evaluates if objectives were effectively communicated across relevant functions and levels.
* Is it consistent with the environmental policy? (Option E / Clause 6.2.1 a): Verifies alignment with top management commitments to pollution prevention and compliance.
* Did you keep any documented information? (Option F / Clause 6.2.1): Confirms the mandatory requirement to maintain documented information on environmental objectives.
* How is it being monitored? (Option I / Clause 6.2.1 e & Clause 6.2.2 e): Audits how progress is evaluated, including indicators and integration into business processes.
* Is it measurable? (Option J / Clause 6.2.1 b): Checks whether the objective is measurable (if practicable) or capable of performance evaluation.
Questions regarding formal Director approval, specific manager designation, hypothetical deadline failure consequences, or update schedules are administrative considerations not directly dictated as core clause requirements.
References: ISO 14001:2015 Clause 6.2.1 (Environmental objectives), Clause 6.2.2 (Planning actions to achieve environmental objectives), Annex A.6.2, and CQI-IRCA ISO 14001 Lead Auditor Curriculum (Auditing Environmental Objectives).
NEW QUESTION # 50
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