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NEW QUESTION # 14
A customer wants to view and navigate to critical insurance, clinical, and primary care physician information on a patient ' s profile. Which Health Cloud capability should a consultant implement?
Answer: A
Explanation:
The Advanced Patient Card (built on FlexCards) delivers a consolidated 360degree header view displaying medical details, primary care physician, insurance coverage, and quick navigation links. From a solution- design perspective, the selection fits the requirement because it uses the Health Cloud capability or data model that directly represents the business need, rather than introducing a parallel custom structure or a feature intended for a different stage of the patient, member, provider, or payer lifecycle. The remaining options do not directly satisfy the stated requirement; they either address a different functional domain, provide only part of the required behavior, or introduce unnecessary customization compared with the selected Health Cloud approach. This approach also keeps the solution aligned with the standard Agentforce Health data and process model, which is important for maintainability, reporting, interoperability, and consistent user access. In practical terms, the consultant should configure and validate the selected elements (Advanced Patient Card) against the scenario ' s acceptance criteria and confirm that the intended users can access the underlying records and functionality.
Study Guide references/topics:Design - Clinical; Insurance
NEW QUESTION # 15
An agent at a MedTech company requires a UI component that displays customer data and contains a link to create a new order. Once clicked, the link starts a process to build a new order and displays the available products for purchase. Which three OmniStudio capabilities are required to solve this use case?
Answer: B,C,E
Explanation:
This order-entry experience uses a FlexCard to display customer information and expose the create-order action, an OmniScript to guide the user through the order-building steps, and a DataRaptor/Data Mapper to retrieve available products and persist Salesforce data. Document Generation is unrelated to the interactive transaction. OmniStudio separates presentation, guided interaction, Salesforce data access, and server-side orchestration through FlexCards, OmniScripts, DataRaptors/Data Mappers, and Integration Procedures.
DataRaptors, now also represented as Data Mappers in current OmniStudio terminology, declaratively extract, transform, and load Salesforce data for OmniStudio components. From an implementation perspective, the configuration should use delivered Health Cloud and Salesforce mechanisms first, preserving standard relationships, security enforcement, and upgrade compatibility while limiting custom code to cases where declarative capabilities are insufficient. The remaining options do not directly satisfy the stated requirement; they either address a different functional domain, provide only part of the required behavior, or introduce unnecessary customization compared with the selected Health Cloud approach.
Study Guide references/topics:Implement - OmniStudio; DataRaptor
NEW QUESTION # 16
Administrators at Bloomington Caregivers track patients' doctor visits in Health Cloud. The administrators need to send all of their patients' visit information to their Enterprise Resource Planning (ERP) system for a weekly billing cycle.
Which integration pattern should a consultant recommend for this?
Answer: B
Explanation:
The scenario is about sending patients' visit information from Health Cloud to an ERP system on a weekly billing cycle.
This is a scheduled, bulk-data transfer requirement (not real-time, not request/response).
The correct integration pattern here is a batch extract using an ETL tool.
ETL tools (like Informatica, Mulesoft, Talend) are best for handling scheduled bulk data movement between Salesforce and external systems, especially for billing cycles.
The process can be scheduled nightly/weekly to pull visit data and send it to the ERP system.
Why not the others?
A . Fire and Forget with ESB - Used for real-time event-driven messaging (e.g., when an event happens, send a message immediately). Not needed here since the requirement is weekly batch.
C . ERP system to call the FHIR Billing API in Health Cloud - This would make sense if the ERP were pulling billing records via FHIR APIs, but here the need is sending visit data from Salesforce โ ERP in bulk.
D . Request and Reply with ESB - Used when an external system calls Salesforce and expects an immediate response. Not applicable for scheduled, large-scale billing exports.
Salesforce Health Cloud Reference:
Salesforce Health Cloud Integration Guide:
"For billing, claims, or other periodic back-office processes, use a batch integration pattern with an ETL tool to extract large volumes of patient and encounter data from Salesforce on a scheduled basis." Salesforce Integration Patterns and Practices Salesforce Health Cloud Data Exchange
NEW QUESTION # 17
A customer wants to view a patient ' s health conditions and clinical encounters as a sequence of events happening over time on the patient ' s Person Account page. What should a consultant do to achieve this using the Enhanced Timeline functionality?
Answer: C
Explanation:
In Salesforce Setup under Timeline, administrators create a new Timeline record configuration, define the base object and related objects/fields (e.g., Conditions, Encounters), and place the component on the page.
Health Cloud uses Person Accounts for individuals such as patients or members, combining Account and Contact behavior while preserving the security and relationship model expected by healthcare features.
Enhanced Timeline displays configured records chronologically while enforcing the user ' s underlying object, field, and record access. From an implementation perspective, the configuration should use delivered Health Cloud and Salesforce mechanisms first, preserving standard relationships, security enforcement, and upgrade compatibility while limiting custom code to cases where declarative capabilities are insufficient. The remaining options do not directly satisfy the stated requirement; they either address a different functional domain, provide only part of the required behavior, or introduce unnecessary customization compared with the selected Health Cloud approach. This approach also keeps the solution aligned with the standard Agentforce Health data and process model, which is important for maintainability, reporting, interoperability, and consistent user access. In practical terms, the consultant should configure and validate the selected elements (Create a new Timeline record within Setup.) against the scenario ' s acceptance criteria and confirm that the intended users can access the underlying records and functionality.
Study Guide references/topics:Implement - Person Account; Enhanced Timeline
NEW QUESTION # 18
A customer wants to move its existing Patient-Reported Outcome Measures (PROMs) surveys to Health Cloud. It requires a solution that allows for question banks and version control for this standardized survey.
Which solution should a consultant recommend?
Answer: A
Explanation:
Discovery Framework is the appropriate Health Cloud assessment architecture for standardized PROMs because it supports reusable question banks, question sets, version management, branching, scoring, and structured assessment responses. Salesforce Surveys is useful for general survey scenarios, but Discovery Framework provides the deeper assessment governance required for clinical outcome instruments. Discovery Framework provides reusable assessment questions, versioned question sets, conditional branching, scoring, response capture, and OmniStudio-based assessment experiences. From a solution-design perspective, the selection fits the requirement because it uses the Health Cloud capability or data model that directly represents the business need, rather than introducing a parallel custom structure or a feature intended for a different stage of the patient, member, provider, or payer lifecycle. The remaining options do not directly satisfy the stated requirement; they either address a different functional domain, provide only part of the required behavior, or introduce unnecessary customization compared with the selected Health Cloud approach.
Study Guide references/topics:Design - Discovery Framework
NEW QUESTION # 19
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