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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Reports and Dashboards | 15% | - Use analytics for decision making - Create and customize Manufacturing Cloud reports - Build executive dashboards - Configure report sharing and subscriptions |
| Topic 2: Einstein Activity Capture for Manufacturing | 15% | - Manage connected calendars - Synchronize emails and events - Configure Einstein Activity Capture - Understand data privacy considerations |
| Topic 3: Predictable Service Management | 20% | - Configure service entitlements and contracts - Track service performance metrics - Manage service levels and milestones - Implement service case automation |
| Topic 4: Administration and Configuration | 20% | - Configure product and asset management - Customize page layouts and record types - Manage users and roles in Manufacturing Cloud - Implement security settings - Set up territory management |
| Topic 5: Manufacturing Cloud Overview | 10% | - Identify key capabilities and features - Understand use cases for manufacturing organizations - Describe Manufacturing Cloud value proposition |
| Topic 6: Account-Based Forecasting | 20% | - Manage demand forecasts at account level - Set up forecast sharing and visibility - Understand forecast adjustment workflows - Configure Forecast Trending |
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NEW QUESTION # 84
A custom metric for display on Agreement Terms is needed based on the business requirements. Custom fields and mappings are required between the custom fields of the Sales Agreement Product and Sales Agreement Product Schedule objects.
What should an administrator consider while designing for this requirement?
Answer: A
Explanation:
To create a custom metric for display on Agreement Terms, you need to create custom fields on the Sales Agreement Product and Sales Agreement Product Schedule objects, and map them using the Data.com Administration tool. The custom fields must have the same data type as the default fields, and only number, currency, and formula field types are available for mapping. Therefore, the correct answer is C. Only number, currency, and formula field types are available for mapping. References: Customize Salesforce Field Mappings, Create Custom Fields for Sales Agreement Products and Schedules
NEW QUESTION # 85
When a target is changed in Account Manager Targets, which action must be taken to reflect this change in the Account Manager assignment values?
Answer: C
Explanation:
When the Target Value of an Account Manager Target changes, Salesforce does not automatically redistribute that new value to the existing team-member assignments. The target owner must explicitly propagate the change.
Salesforce documents the procedure precisely: open the changed Account Manager Target, navigate to the Assignments tab, and select Propagate to Assignments. The system recalculates the affected assignment values according to the percentages already assigned to the immediate team members.
This behavior is necessary because Account Manager Targets use a hierarchical allocation model. A manager can assign percentages of an overall target to direct reports and those users can subsequently distribute their assignments by Account, Product, and time period. Automatically changing every downstream assignment whenever the parent target changes could modify target allocations without explicit managerial control.
After propagation completes, Salesforce sends an in-app notification to the target owner. Team members whose assignment values were changed also receive notification. Salesforce specifies that propagation directly updates the assignments of the user's immediate team members; subsequent target management follows the hierarchy.
Therefore, changing the Target Value and saving the record alone is insufficient. Propagate to Assignments is the required action.
Study Guide references/topics: Configure and Build - Account Manager Targets; Target Assignments; Target Propagation; Manager Hierarchy; Target Distribution.
NEW QUESTION # 86
A customer is concerned about whether data for accounts, contacts, and products should be managed in Salesforce exclusively.
What should a consultant recommend?
Answer: B
NEW QUESTION # 87
The warranty claim adjudicators on the global warranty team at Universal Containers noticed that the Claims page in the Warranty Lifecycle Management app is not showing when the warranty for the asset ends. What should the consultant recommend the warranty team do as part of claims processing?
Answer: C
Explanation:
An Asset Warranty Term represents the warranty entitlement actually associated with a specific serialized asset. Salesforce's Manufacturing Cloud data model distinguishes between Product Warranty Term and Asset Warranty Term: Product Warranty Term associates warranty terms with a product or product family, while Asset Warranty Term associates warranty terms directly with an individual asset.
That distinction is essential during claim adjudication. Knowing that a product model generally carries a particular warranty does not establish the exact effective warranty period for a specific customer asset. The Asset Warranty Term contains the asset-specific warranty relationship and can reflect extensions or exclusions applicable to that particular asset.
Warranty Term Coverage serves another purpose. It defines restrictions or extensions to a warranty term according to parts, code sets, or other coverage criteria; it does not replace the asset-level warranty relationship.
Therefore, registering the asset and establishing its Asset Warranty Term enables the claims process to determine the asset's applicable warranty period, including when coverage ends. This provides adjudicators with the entitlement information required when evaluating a submitted warranty claim.
Study Guide references/topics: Configure and Build - Warranty Lifecycle Management; Assets; Asset Warranty Terms; Warranty Entitlements; Claims Processing.
NEW QUESTION # 88
An organization would like to show its account managers specific data points for Sales Agreements terms based on business needs.
What is the first step in providing these insights to the account reps?
Answer: C
NEW QUESTION # 89
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