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ServiceNow CIS-ITSM Exam is a highly respected certification that is recognized by IT professionals and organizations around the world. It is an excellent way for IT professionals to demonstrate their knowledge and skills in ITSM and to advance their careers. By achieving this certification, IT professionals can prove that they have the expertise to implement and manage ITSM solutions using the ServiceNow platform, which is widely used by organizations across various industries.

ServiceNow CIS-ITSM (Certified Implementation Specialist - IT Service Management) Exam is a certification exam designed for IT professionals who want to demonstrate their expertise in implementing and managing IT Service Management processes using the ServiceNow platform. Certified Implementation Specialist - IT Service Management certification exam is intended for individuals who have a strong foundation in ITIL concepts and are familiar with the ServiceNow platform. CIS-ITSM Exam consists of 60 multiple-choice questions and has a time limit of 90 minutes.

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To qualify for the ServiceNow CIS-ITSM Exam, candidates must have a minimum of six months of experience in ServiceNow ITSM implementation. They must also complete the ServiceNow ITSM Fundamentals course and have a good understanding of ITIL concepts. Passing the ServiceNow CIS-ITSM Exam requires a score of at least 70%. Upon passing the exam, individuals are awarded the ServiceNow Certified Implementation Specialist - IT Service Management certification.

ServiceNow Certified Implementation Specialist - IT Service Management Sample Questions (Q43-Q48):

NEW QUESTION # 43
How can an administrator ensure article managers use specified values for custom article fields?

A. Create a formula field on the article.
B. Use field dependencies on article types.
C. Require a field on the page layout.
D. Create different article types for different requirements.

Answer: B

NEW QUESTION # 44
An Apex class does not achieve expected code coverage. The testSetup method explicitly calls a method in the Apex class.
How can the developer generate the code coverage?

A. Add @testVisible to the method in the class the developer is testing.
B. Use system.assert() in testSetup to verify the values are being returned.
C. Verify the user has permissions passing a user into System.runAs().
D. Call the Apex class method from a testMethod instead of the testSetup method.

Answer: D

NEW QUESTION # 45
Catalog item can appear only in one category.

A. True
B. False

Answer: B

Explanation:
Explanation
A catalog item can be associated with more than one category.

NEW QUESTION # 46
Sales management wants a small subset of users with different profiles and roles to be able to view all data for compliance purposes.
How can an administrator meet this requirement?

A. Create a new profile and role for the subset of users with the View All Data permission.
B. Enable the View All Data permission for the roles of the subset of users.
C. Assign delegated administration to the subset of users to View All Data.
D. Create a permission set with the View All Data permission for the subset of users.

Answer: D

NEW QUESTION # 47
Which plugin should be activated to enable Article Versioning in Knowledge Management?

A. Knowledge Management Advanced Features
B. None of the listed answers
C. Knowledge Management Advanced Installer
D. Knowledge Management Versioning

Answer: C

Explanation:
The Knowledge Management Advanced Installer is available to be enabled by system administrators. It is available since Jakarta release.

NEW QUESTION # 48
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