CIPS L4M5: Commercial Negotiation braindumps PDF & Testking echter Test

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CIPS L4M5 Exam Syllabus Topics:

SectionObjectives
Topic 1: Power, ethics and communication in negotiation- Influencing factors
  • 1. Communication and interpersonal skills
    • 2. Ethical considerations in negotiation
      • 3. Sources of negotiation power
        Topic 2: Negotiation fundamentals- Principles of commercial negotiation
        • 1. Definition and purpose of negotiation
          • 2. Types of negotiation (distributive vs integrative)
            Topic 3: Negotiation strategies and tactics- Approaches to negotiation
            • 1. Concession strategies
              • 2. Collaborative and competitive strategies
                • 3. Tactical behaviours and influence techniques
                  Topic 4: Negotiation planning and preparation- Preparation techniques
                  • 1. Setting objectives and targets
                    • 2. Information gathering and analysis
                      • 3. BATNA and reservation points

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                        CIPS Commercial Negotiation L4M5 Prüfungsfragen mit Lösungen (Q38-Q43):

                        38. Frage
                        When might a buyer decide to use a distributive approach to a negotiation with a supplier?

                        Antwort: B

                        Begründung:
                        A distributive approach is appropriate when multiple suppliers offer similar products, as this competitive environment allows the buyer to focus on maximizing their position rather than building long-term partnerships. CIPS suggests that a distributive or competitive approach is best used in non-critical purchases or when supplier dependency is low, as is the case here.


                        39. Frage
                        Citywide Developments Ltd (CDL) is a construction programme management company that delivers high- value property development schemes. CDL uses named consultant design services in contracts. Recently, consultancy day rates have increased. Which of the following tradeable concessions could CDL offer when negotiating with suppliers to achieve lower rates, without lowering service quality?

                        Antwort: B

                        Begründung:
                        By removing the requirement for named personnel, CDL could allow the supplier flexibility in allocating equally competent but possibly less expensive staff. This tradeable does not compromise on quality but helps control costs.
                        Reference: L4M5 Commercial Negotiation 2nd edition (CORE), Section 3.2 - Using Tradeables in Negotiation


                        40. Frage
                        Which of the following is the area where two or more negotiating parties may find common ground?

                        Antwort: D

                        Begründung:
                        The zone of possible agreement (ZOPA) or bargaining range is considered an area where two or more negotiating parties may find common ground. It is this area where parties will often compromise and strike a deal. In order for negotiating parties to find a settlement or reach an agreement, they must work towards a common goal and seek an area that incorporates at least some of each party's ideas.
                        The zone of proximal development refers to the difference between what a learner can do without help and what he or she can achieve with guidance and encouragement from a skilled partner.
                        There is no Walk away area. Walk away point is a position from which you cannot concede any more ground and must walk away/decline a deal.
                        Best alternative to a negotiated agreement is a fallback or backstop position if the negotiation fails to result in an agreement/no deal is agreed.
                        LO 1, AC 1.2


                        41. Frage
                        Under EU public procurement directives, which of the following are procedures in which there is no commercial negotiation allowed?

                        Antwort: B,C

                        Begründung:
                        Explanation
                        Under the European Union public procurement directives, all public sector bodies must abide by certain rules when they procure goods and services over a threshold value. Theserules are codified under 5 procurement procedures:
                        1. Open Procedure
                        2. Restricted Procedure
                        3. Competitive Dialogue
                        4. Competitive Procedure with Negotiation
                        5. Innovation Partnerships.
                        Under normal circumstances, there is no commercialnegotiation allowed under the two most commonly used procedure, Open and Restricted. Under these procedures, the prices and terms and conditions of contract should be decided via reference only to the tenderers' responses to the buyer's requests for tenders, and not through 'post-tender negotiation'. Under the other procedure, negotiation within the rules is permitted.
                        Interested learners can read more about these procedures here.
                        LO 1, AC 1.1


                        42. Frage
                        Should a buyer use closed questions in a negotiation?

                        Antwort: D

                        Begründung:
                        Asking questions the right way is both an art and a science. Ask the question the wrong way, and the other negotiator might act like a turtle, becoming defensive and withdrawing into their shell. Ask the question the right way, and the other negotiator might "spill the beans.".
                        Closed Questions: How and when to use them?
                        Closed questions are those thatrequire a short and focused answer, and are especially helpful in the beginning stages of the negotiation to encourage interaction. They can be used to clarify a point, or to reconfirm certain facts. For example, you can use a closed question to confirm the amount of units the company can produce in a week, or to clarify that what they are really saying is that they don't feel comfortable outsourcing their accounts to India. Most closed questions only require a simple "yes" or "no" response, so there reallyisn't much room for misinterpretation - great for finding out where both you and they stand.


                        43. Frage
                        ......

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