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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Configure Dataverse | 20% | - Security and data management
|
| Topic 2: Create and configure Power Apps | 20% | - Create canvas apps
|
| Topic 3: Extend the platform | 20% | - Custom connectors and APIs
|
| Topic 4: Develop Power Automate solutions | 20% | - Cloud flows
|
| Topic 5: Implement security and integrations | 20% | - Authentication and governance
|
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NEW QUESTION # 164
You need to modify Microsoft flow to resolve CustornerCs issue. What should you do?
Answer: C
Explanation:
Scenario: CustomerC requested additional information from the parts department through the customer survey and has not received a response one week later.
Imagine having a process where you want to give someone a couple of days to reply to an approval. If that someone doesn't respond in time, you want to assign a new approval to another person or group of people. To achieve this you can set the timeout in the action settings.
Reference:
https://www.o365dude.com/2018/06/02/timeout-flow-approvals/
Topic 1, Adventure Works
Overview
This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there may be additional case studies and sections on this exam. You must manage your time to ensure that you are able to complete all questions included on this exam in the time provided.
To answer the questions included in a case study, you will need to reference information that is provided in the case study. Case studies might contain exhibits and other resources that provide more information about the scenario that is described in the case study. Each question is independent of the other questions in this case study.
At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make changes before you move to the next section of the exam. After you begin a new section, you cannot return to this section.
To start the case study
To display the first question in this case study, click the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment, and problem statements. If the case study has an All Information tab, note that the information displayed is identical to the information displayed on the subsequent tabs. When you are ready to answer a question, click the Question button to return to the question.
Background
Current environment
Adventure Works Cycles wants to replace their paper-based bicycle manufacturing business with an efficient paperless solution. The company has one manufacturing plant in Seattle that produces bicycle parts, assembles bicycles, and distributes finished bicycles to the Pacific Northwest.
Adventure Works Cycles has a retail location that performs bicycle repair and warranty repair work. The company has six maintenance vans that repair bicycles at various events and residences.
Adventure Works Cycles recently deployed Dynamics 365 Finance and Dynamics 365 Manufacturing in a Microsoft-hosted environment for financials and manufacturing. The company plans to leverage the Microsoft Power Platform to migrate all of their distribution and retail workloads to Dynamics 365 Unified Operations.
The customer uses Dynamics 365 Sales. Dynamics 365 Customer Service and Dynamics 365 Field Service.
Retail store information
Adventure Works Cycle has one legal entity, four warehouses, and six field service technicians.
Warehouse counting is performed manually by using a counting journal. All warehouse boxes and items are barcoded.
The Adventure Works Cycles retail location performs bicycle inspections and performance tune-ups.
Technicians use paper forms to document the bicycle inspection performed before a tune-up and any additional work performed on the bicycle.
Adventure Works Cycles uses a Power Apps app for local bike fairs to attract new customers.
A canvas app is being developed to capture customer information when customers check in at the retail location. The app has the following features:
Customer selects yes or no if they are on the mailing list.
Customer selects the amount of times they have visited the store.
Customer selects the type of service needed.
The search result returns all last name records that match the search term.
Technology
Requirements
A plug-in for Dynamics 365 Sales automatically calculated the total billed time from all activities on a particular customer account, including sales representative visits, phone calls, email correspondence, and repair time compared with hours spent.
A shipping API displays shipping rates and tracking information on sales orders. The contract allows for 3,000 calls per month.
Ecommerce orders are processed in batch daily by using a manual import of sales orders in Dynamics 365 Finance.
Microsoft Teams is used for all collaboration.
All testing and problem diagnostics are performed in a copy of the production environment.
Customer satisfaction surveys are recorded with Microsoft Forms Pro. Survey replies from customers are sent to a generic mailbox.
Automation
A text message must be automatically sent to a customer to confirm an appointment and to notify when a technician is on route that includes their location.
Ecommerce sales orders must be integrated into Dynamics 365 Finance and then exported to Azure every night.
A text alert must be sent to employees scheduled to assist in the repair area of the retail store if the number of repair check-ins exceeds eight.
Submitted customer surveys must generate an email to the correct department. Approval and follow-up must occur within a week.
Reporting
The warehouse manager's dashboard must contain warehouse counting variance information.
A warehouse manager needs to quickly view warehouse KPIs by using a mobile device.
Power BI must be used for reporting across the organization.
User experience
Warehouse counting must be performed by using a mobile app that scans barcodes on boxes.
All customer repairs must be tracked in the system no matter where they occur.
Qualified leads must be collected from local bike fairs.
Issues
Warehouse counting must be performed by using a mobile app that scans barcodes on boxes.
All customer repairs must be tracked in the system no matter where they occur.
Qualified leads must be collected from local bike fairs.
Internal
User1 reports receives an intermittent plug-in error when viewing the total bill customer time.
User2 reports that Azure consumption for API calls has increased significantly to 100 calls per minute in the last month.
User2 reports that sales orders have increased.
User5 receives the error message: 'Endpoint unavailable' during a test of the technician dispatch ISV solution.
The parts department manager who is the approver for the department is currently on sabbatical.
External
CustomerB reports that the check-in app returned only one search result for their last name, which is not the correct name.
Nine customers arrive in the repair area of the retail store, but no texts were sent to scheduled employees.
Customers report that the response time from the information email listed on the Adventure Works Cycles website is greater than five days.
CustomerC requested additional information from the parts department through the customer survey and has not received a response one week later.
NEW QUESTION # 165
You need to set up security to meet the requirements.
How should you configure security? To answer, drag the appropriate security mechanisms to the correct users. Each security mechanism may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Reference:
https://docs.microsoft.com/en-us/powerapps/developer/data-platform/field-security-entities
https://docs.microsoft.com/en-us/power-platform/admin/database-security
https://docs.microsoft.com/en-us/power-platform/admin/database-security
https://docs.microsoft.com/en-us/power-platform/admin/manage-teams - types-of-teams
https://docs.microsoft.com/en-us/power-platform/admin/manage-teams#types-of-teams
NEW QUESTION # 166
You need to ensure that users can create the required charts.
Which two actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
Answer: C,E
Explanation:
Explanation
Pharmacy orders must be displayed in four graphs as follows:
* Annual revenue over $100,000
* Annual revenues under $100,000
* Research facilities
* Hospitals
The graphs must be interactive, and users must be able to drill down on any dimension.
NEW QUESTION # 167
A company must copy customer account data changes from a Common Data Service (CDS) instance into an external system.
Azure Storage Queues are used to pass the changes from CDS to the external system.
You have the following code. (Line numbers are included for reference only.)
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation:
Box 1: Yes
Box 2: Yes
Box 3: No
Either new/updated or removed/deleted.
Box 4: Yes
NEW QUESTION # 168
A model-driven app has the following JavaScript code. The code is attached to the OnChange event of the Phone (telephone1) field on the Account entity.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Reference:
https://docs.microsoft.com/en-us/powerapps/developer/model-driven-apps/clientapi/reference/xrm-webapi/updaterecord
NEW QUESTION # 169
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