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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Enabling Slack Success | 15% | - Drive organizational collaboration and productivity - Use analytics and reporting to measure engagement - Promote best practices and user adoption - Create help channels for user support |
| Topic 2: Security | 15% | - Configure domain and IP restrictions - Monitor and audit workspace activity - Manage DLP (Data Loss Prevention) and retention policies - Configure security policies and compliance settings - Enable multi-factor authentication (MFA) |
| Topic 3: Fundamentals | 9% | - Understand Slack roles and responsibilities - Navigate the Slack Admin console - Differentiate between Slack plans and features |
| Topic 4: App Administration | 10% | - Manage app approvals and app directory - Manage integrations and workflows - Understand Slack Connect for inter-organization collaboration - Configure app permissions and settings |
| Topic 5: Workspace Administration | 9% | - Manage workspace settings and configurations - Configure workspace-level and org-level policies - Understand Enterprise Grid organization vs single workspace |
| Topic 6: User Lifecycle Management | 14% | - Handle user onboarding and offboarding - Manage user roles and admin roles - Configure user provisioning and deprovisioning - Configure single sign-on (SSO) and identity management |
| Topic 7: Channel & User Group Administration | 28% | - Convert public channels to private channels - Configure channel management policies - Manage default channels and required channels - Manage user groups and channel permissions - Implement channel naming conventions and best practices |
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NEW QUESTION # 90
You're an Org Owner at a 10,000-person company that uses Slack across the organization.
In a recent feedback survey, employees have expressed frustrations about silos, lack of transparency, and difficulty locating information.
IT leadership asks you to provide metrics that can be tracked over the course of the next year to measure progress toward increasing transparency.
What type of data would you recommend the team track?
(Select the best answer.)
Answer: B
Explanation:
Slack recommends measuring transparency by:
"Tracking the percentage of messages sent or viewed in public channels versus private channels and DMs. An increase in public activity correlates to increased organizational transparency." While engagement and activity metrics (A, C, D) are useful for other goals, measuring the public vs. private messaging ratio directly addresses transparency concerns.
(Reference: Slack Administration Study Guide - Analytics for Measuring Transparency and Collaboration)
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NEW QUESTION # 91
You're an Org Owner trying to determine which organizations your company works with in Slack Connect channels.
What is the best way to gather this information?
Answer: D
Explanation:
Slack states:
"The Org Admin dashboard provides a section where you can view all Slack Connect connections - including which organizations you are connected with." The sidebar (A) only shows personal view. Channel Management (C) shows channels, not connections.
Analytics dashboard exports (D) focus on usage metrics, not organizational connections.
(Reference: Slack Administration Study Guide - Managing Slack Connect Connections)
NEW QUESTION # 92
You're an Org Owner of a Slack Enterprise Grid org. Your company recently selected an Enterprise Mobility Management (EMM) provider and you will be turning on EMM. You're preparing a communication to share with your end users so they understand when they need to take action.
What guidance would you include in your communication?
(Select the best answer.)
Answer: D
Explanation:
According to Slack's official documentation on Enterprise Mobility Management (EMM):
"When EMM is required, any users who are not on an approved device and have not completed setup will be immediately signed out of Slack on their mobile devices." There is no grace period of 24 hours, 72 hours, or one week - once EMM enforcement is enabled, users must be using an approved device immediately or they are signed out.
(Reference: Slack Administration Study Guide - Mobile Security and Enterprise Mobility Management)
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NEW QUESTION # 93
In your role as an Org Admin, you are advising a user working on a market research project.
The VP of Human Resources requested a sensitive internal report. Typically, communication takes place in a public project channel.
What should you recommend the user do?
Answer: C
Explanation:
Slack security best practices recommend:
"Sensitive information should be shared in a private channel where access is restricted to authorized individuals." Posting in a public channel (D) would expose confidential information. Group DMs (A) are less scalable and harder to manage. A one-off DM to the VP (C) may not involve all relevant stakeholders.
(Reference: Slack Administration Study Guide - Sharing Sensitive Information in Slack)
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NEW QUESTION # 94
Anastasia is an Org Owner on the Enterprise plan. In the Sales Workspace, Anastasia has noticed a large drop in the percentage of views in public channels.
What should Anastasia do next?
Answer: B
Explanation:
When engagement in public channels drops, Slack recommends education and re-engagement campaigns like hosting a "Slack day" to showcase best practices.
Slack documentation highlights:
"Slack Days are opportunities to encourage better usage patterns, provide learning sessions, and reinforce the importance of open communication through public channels." Option A and D focus on short-term fixes and notifications, not improving behavior sustainably. Option B alone is not a complete strategy.
(Reference: Slack Administration Study Guide - Driving Adoption and Maintaining Engagement)
NEW QUESTION # 95
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