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Salesforce Slack-Dev-201 Exam Syllabus Topics:

SectionWeightObjectives
Apps in the Slack Platform7%- Securely store and retrieve data and tokens
- Set up collaboration for app development
- Choose appropriate Slack surfaces: App Home, modals, messages
- Automate and enhance workspace operations
Design for Security19%- Secure data storage and transmission
- Implement OAuth 2.0 and token rotation
- Comply with compliance and governance requirements
- Manage scopes and permissions
Distribute Your App7%- Manage app lifecycle and updates
- Private distribution
- Publish to App Directory
Design a Great User Experience8%- Design accessible and consistent interfaces
- Onboard and guide users
- Follow Slack design principles
APIs for Managing Your Slack12%- Admin API for workspace management
- SCIM API for user and group management
- Audit API for monitoring
Tools5%- Slack Developer Tools (SDT)
- Block Kit Builder
- Sample code and resources
- Use Bolt framework
Design the Interactive Flow of Your App20%- Use Block Kit to build user interfaces
- Align design with Slack architecture
- Handle user entry points: commands, shortcuts, actions
- Build workflows and use cases
Design Your Workflows: Spotlight on Slack's APIs13%- Socket Mode vs HTTP event delivery
- Understand API terminology and versioning
- Select correct API: Web API, Events API
- Implement Web API and Events API
- Manage rate limits
Design for Scale9%- Build for Enterprise Grid
- Use Enterprise Grid Sandbox
- Support Slack Connect and shared channels

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Salesforce Certified Slack Developer Sample Questions (Q93-Q98):

NEW QUESTION # 93
Your team is creating a Slack app to monitor and report server uptime. The app needs to notify the IT team in Slack if a server goes down.
What is the best feature to implement for these notifications?

Answer: C

Explanation:
Use incoming webhooks to send real-time alerts to a Slack channel when a server goes down For monitoring server uptime, real-time alerts are crucial. Incoming webhooks are perfect for this purpose, as they can automatically push notifications to a Slack channel the moment a server issue is detected, enabling the IT team to respond promptly.
Why not the other options:
*Periodic updates might not be sufficient for immediate issue detection and response.
*It requires manual initiation to check the server status, which might delay the detection of downtime.
*Continuous updates on an App Home tab might not be as noticeable or immediate as direct channel notifications.


NEW QUESTION # 94
Your organization plans to develop a Slack app for internal project updates. The app should enable project managers to provide updates and team members to view these updates easily.
What is the best approach for this app?

Answer: A

Explanation:
Implement a modal that project managers can fill out, which then posts the update to a project-specific channel Using a modal for project managers to submit updates ensures a structured format for information. Posting these updates in a project-specific channel allows for easy access and reference by all team members, maintaining organization and clarity.
Why not the other options:
*Periodic updates by a bot might not align with the actual timing of necessary updates.
*It relies on an external tool and does not take full advantage of Slack's capabilities for real-time communication and collaboration.
*Direct messages for each update can be overwhelming and lack the context provided by a channel dedicated to the project.


NEW QUESTION # 95
Your Slack app is designed to create and manage private channels.
Which OAuth scope should you request to ensure security and appropriate functionality?

Answer: D

Explanation:
groups:write The groups:write scope is necessary for an app that needs to create and manage private channels (known as groups in Slack API terminology). This scope allows the app to perform the required actions within private channels while ensuring it has only the permissions it needs.
Why not the other options:
*Channels:read allows reading public channel data, not managing private channels.
*Im:write is meant for managing direct message conversations, not private channels.
*Users:read is for accessing user information and is unrelated to channel management.


NEW QUESTION # 96
Your team is developing a Slack app for booking meeting rooms.
What is the most efficient way to allow users to book a room through Slack?

Answer: C

Explanation:
Use slash commands to initiate the room booking process Slash commands provide a quick and user-initiated way to start the room booking process. They are efficient for users who want to book a room without navigating away from their current context. A slash command can trigger a modal form or another interactive element to complete the booking.
Why not the other options:
*It can lead to unstructured requests and make it difficult to manage bookings.
*Starting with a modal form requires an additional step to open it, which can be streamlined with a slash command.
*It is not proactive and relies on users waiting for direct messages with options.


NEW QUESTION # 97
Your company is an agency that works with a variety of high-profile customers. They have asked you to build an application that various customers can use to surface onboarding information to new members of their team. Due to limited resources and infrastructure, they would like for public installation of the app to be kept to a minimum, preferably only for customers of the agency.
Which type of distribution model should your application use?

Answer: A

Explanation:
C corrects the supplied document's marked answer of A. The customers described are separate businesses rather than multiple workspaces belonging to one Enterprise organization. Consequently, Enterprise organization distribution is not the correct model. Organization-ready apps are installed at the level of a single Enterprise organization and then granted access to selected workspaces belonging to that organization. They are not a distribution mechanism for unrelated customer organizations. Slack's current application-lifecycle guidance describes unlisted distributed apps-historically described as publicly distributed apps-as the correct architecture when an application needs to be installed in other customer workspaces without being publicly discoverable in the Slack Marketplace. After configuring OAuth and enabling distribution, the developer can provide the installation link specifically to selected customers. A single-workspace app cannot be installed in customers' independent workspaces. Marketplace distribution would maximize discoverability rather than keep installation restricted to the agency's customers. Therefore, the appropriate option from the supplied choices is C. Public app distribution, more precisely called unlisted distribution in current Slack documentation. This belongs to Distribute Your App, covering undistributed, unlisted distributed, Marketplace, and Enterprise organization distribution models.


NEW QUESTION # 98
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