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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Health Cloud Analytics and Reporting | 15% | - Utilize Health Cloud for operational insights - Implement clinical analytics - Configure Health Cloud reports and dashboards |
| Topic 2: Provider Relationship Management | 15% | - Implement provider search and matching - Configure provider network management - Manage referral management |
| Topic 3: Health Cloud Basics and Administration | 20% | - Configure Health Cloud settings and custom metadata - Explain the capabilities of Health Cloud - Manage Health Cloud permissions and sharing |
| Topic 4: Clinical Data Model and Interoperability | 20% | - Understand the clinical data model - Configure clinical objects and relationships - Explain interoperability and FHIR integration |
| Topic 5: Patient Engagement and Clinical Operations | 30% | - Implement care plans and care teams - Configure patient timelines and milestones - Configure patient management workflows - Manage clinical encounters and assessments |
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NEW QUESTION # 21
A Salesforce Admin wants to create tasks within a Care Plan that is related to a specific problem or goal. Which three different locations in the Health Cloud console can be used to create tasks related to a specific problem or goal within a Care Plan? (Choose three.)
Answer: B,C,E
Explanation:
n administrator can create tasks within a Care Plan that is related to a specific problem or goal from the Timeline Tab, the Care Plan page, or the Household Tab in the Health Cloud console. The Timeline Tab shows a chronological view of all the tasks, events, and notes related to a patient or member. The Care Plan page shows the details of a specific care plan, including the tasks, problems, goals, and interventions. The Household Tab shows a list of household members and their relationships with the patient or member3. The Care Team and the Patient List are not used to create tasks within a Care Plan.
NEW QUESTION # 22
A provider uses an external appointment management system. The default solution provided by Health Cloud is not viable for the provider.
How should a consultant implement a robust system for the provider?
Answer: A
Explanation:
When the default appointment management solutions in Salesforce Health Cloud are not viable, leveraging a prebuilt package from an Independent Software Vendor (ISV) is the most robust and efficient solution. These packages are designed to integrate seamlessly with Health Cloud, offering advanced features that meet specific requirements like external appointment scheduling.
Why ISV Packages Are Recommended:
* Purpose-Built: Designed for healthcare providers, these packages address appointment management complexities out of the box.
* Seamless Integration: Built on Salesforce, these solutions are easily customizable and work with existing Health Cloud features.
* Scalability: Offers long-term adaptability for growing healthcare organizations.
Why Other Options Are Incorrect:
* Apex Class and Intelligent Appointment Management: Requires custom development, which can be costly and time-consuming.
* EHR Routing System: External EHR systems often require complex integrations and may not align with Health Cloud workflows.
* Custom FHIR Adapter: FHIR Adapters are typically used for clinical data exchange, not appointment management.
References:
ISV Solutions for Salesforce Health Cloud
Salesforce Health Cloud Appointment Management
NEW QUESTION # 23
In which three ways can users access Provider Management standard objects? (Choose three)
Answer: A,B,C
Explanation:
Explanation
Health Cloud Foundation
Assigns read access to additional Health Cloud platform capabilities, including the Provider Management data model.
The Health Cloud Provider Network Management permission set grants access to provider management objects so users can manage credentialing and recruiting.
To use the Provider Network Management features of Health Cloud, assign both the Provider Network Management permission set and the Health Cloud permission set to your users
NEW QUESTION # 24
An external provider wants to get a patient's allergy information from Bloomington Caregivers' Health Cloud system.
Which Health Cloud API should a consultant recommend?
Answer: A
Explanation:
Step-by-Step Explanation:
* Requirement:
* External provider needs access to patient allergy information.
* Interoperability API:
* Salesforce Health Cloud provides FHIR-based Interoperability APIs that expose clinical data, includingAllergyIntolerance resources.
* "Use the Health Cloud Interoperability API (FHIR R4) to retrieve AllergyIntolerance resources and other clinical data for a patient."-Health Cloud Interoperability API Guide
* Other Options:
* Clinical Summary Healthcare API:Provides a summary but not structured, granular allergy data.
* AllergyMedication API:Not a standard Salesforce API.
* Patient Healthcare API:Broader resource, but allergies specifically are available through the Interoperability API.
References:
Health Cloud Interoperability API Guide
NEW QUESTION # 25
Bloomington Caregivers would like to bulk upload information to support Provider Search and Provider Relationship Card.
What are the two best practice recommendations to upload this information?
Choose 2 answers
Answer: B,C
NEW QUESTION # 26
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