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| Section | Objectives |
|---|---|
| Automate business processes using Power Automate | - Integrate approvals and connectors - Create and manage cloud flows - Configure business process flows |
| Manage Power Platform solutions | - Manage environments and governance - Integrate Power BI and analytics - Create and deploy solutions |
| Create apps using Power Apps | - Build model-driven apps - Build canvas apps - Customize forms and views |
| Configure Microsoft Dataverse | - Manage tables, columns, and relationships - Work with Dataverse data management features - Configure security roles and business units |
| Implement Power Pages and Power Virtual Agents | - Configure Power Pages sites and security - Build and manage chatbots using Power Virtual Agents |
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NEW QUESTION # 10
You set up a new instance of Dynamics 365 for Customer Service.
Users report a variety of issues working with cases on mobile devices.
You need to configure the mobile app to be able to view cases.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation
1. User is able to login but can't see Case Records --> "Configure Mobile Settings on Case Entity Level"
2. Users can open cases but cannot see the subject of the case - "configure mobile settings at the field level within the case form
3. User reports that they cannot access the system from Dynamics 365 mobile app --> Configure a security role in the mobile permission set of the appropriate user
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/mobile-app/set-up-dynamics-365-for-phon
NEW QUESTION # 11
A company plans to implement chatbots by using Power Virtual Agents.
The company has the following requirements for the bots:
* Users in the accounting department must be able to create a bot for frequently asked questions.
* The support desk users must be able to use the bot.
The users must not be able to change environment parameters in the Microsoft Power Platform environment.
You need to configure the permissions for the bots.
Which actions should you implement? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation:
NEW QUESTION # 12
You are using power Automate to create a list of customers from a Microsoft Excel file, The list must contain customers who meet one of the following criteria:
* Sales of less than $500,000.
* Customers who are on credit hold.
You need to create a condition to filter the list Of customers.
How should you complete the filter condition? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point
Answer:
Explanation:
Explanation
Graphical user interface, application, Word Description automatically generated
Box 1: or
Or: Takes two arguments and returns true if either argument is true.
Box 2: equals(item()?['credithold'],'true')
Equals: Returns true if two values are equal.
For example, if parameter1 is someValue, this expression returns true:
equals(parameters('parameter1'), 'someValue')
Reference:
https://docs.microsoft.com/en-us/power-automate/use-expressions-in-conditions
NEW QUESTION # 13
You set up a new instance of Dynamics 365 for Customer Service.
Users report a variety of issues working with cases on mobile devices.
You need to configure the mobile app to be able to view cases.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation:
1. User is able to login but can't see Case Records --> "Configure Mobile Settings on Case Entity Level"
2. Users can open cases but cannot see the subject of the case - "configure mobile settings at the field level within the case form
3. User reports that they cannot access the system from Dynamics 365 mobile app --> Configure a security role in the mobile permission set of the appropriate user
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/mobile-app/set-up-dynamics-365-for- phones-and-dynamics-365-for-tablets
NEW QUESTION # 14
You are modifying a model-driven app. You set up a customer table in Microsoft Power Platform to retrieve user dat a. You set up a form with the following columns for users to enter their data. The form includes the following columns:
The form must do the following:
* The Country/region column must automatically populate with US when English is chosen as a language. If the user selects Other for this column, the column must remain blank so that user can enter a value.
* The Passport expiration date column must appear only if the user selects Yes in the Passport ownership column.
You need to configure the app with the least amount of effort.
What should you configure? To answer, drag the appropriate solution component to the correct requirements. Each solution component may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION # 15
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