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Apple SUP-2026 Exam Syllabus Topics:

Section	Objectives
Topic 1: Diagnostics and Troubleshooting	- Support procedures 1. Recovery and reinstall procedures 2. Troubleshoot hardware and software issues 3. Use Apple diagnostic and support tools
Topic 2: Device Setup and Configuration	- Initial device setup 1. Data migration and backup 2. Set up iPhone, iPad, and Mac 3. Apple Account and iCloud configuration
Topic 3: Networking and Sharing	- Network connectivity 1. Bluetooth connectivity 2. AirDrop, AirPlay, and Continuity 3. Wi-Fi configuration and troubleshooting
Topic 4: Privacy and Security	- Security features 1. Privacy controls and security settings 2. FileVault, Activation Lock, and Find My 3. Passcodes, Touch ID, and Face ID
Topic 5: Device Management	- Management technologies 1. Configuration profiles and enrollment 2. Mobile Device Management (MDM) 3. Managed Apple Accounts

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Apple Device Support Sample Questions (Q289-Q294):

NEW QUESTION # 289
Which service should you use to grant access to your Apple account to others after your death?

A. Legacy Contact
B. Account Successor
C. Forever Apple ID
D. Apple ID Proxy

Answer: A

NEW QUESTION # 290
Select 4.
Which iPad models is the Apple Pencil (2nd gen) compatible with?

A. iPad Pro 12.9 inch (3rd gen)
B. iPad Pro 11-inch (1st gen)
C. iPad mini (6th gen)
D. iPad (9th gen)
E. iPad Air (4th gen)
F. iPad Air (3rd gen)

Answer: A,B,C,E

NEW QUESTION # 291
What MUST you do before you reach the macOS Recovery options when your Mac with Apple silicon has FileVault or Activation Lock turned on?

A. Log in using the administrator's Apple ID and two-factor authentication.
B. Select one of the displayed administrator accounts, then provide the account's password.
C. Enter the FileVault recovery key, then select an administrator user account.
D. Access the Startup Security Utility and enter the administrator's six-digit passcode to unlock the system.

Answer: B

NEW QUESTION # 292
A device uses a ________ when the private MAC address is set to Rotating.

A. Private address that rotates to a different private address every 2 weeks.
B. Private address that rotates to a different private address weekly.
C. Hardware address that is defined by a configuration profile.
D. Hardware address that is defined by the user.

Answer: A

Explanation:
Apple states that when Private Wi-Fi Address is set to Rotating, the device uses a private address that changes to a different private address every 2 weeks. This is not a hardware MAC address defined by the user or a configuration profile.
Reference:
https://support.apple.com/en-us/102509

NEW QUESTION # 293
How do you access Wireless Diagnostics and view additional network information from the menu bar?

A. Right-click the Wi-Fi icon, then click the network SSID.
B. Press and hold the Command key, then click the Wi-Fi icon.
C. Press and hold the Option key, then click the Wi-Fi icon.
D. Click the Wi-Fi icon.

Answer: C

NEW QUESTION # 294
......

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