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Cisco 700-805 certification exam is a valuable credential for professionals who work in customer success, sales, and renewal management roles. 700-805 exam tests the candidate's knowledge and skills in contract management, customer relationship management, and sales operations. Cisco Renewals Manager certification provides a competitive advantage in the job market and demonstrates a commitment to ongoing learning and professional development.
The Cisco 700-805 Exam consists of multiple-choice questions and is administered online. Candidates have 90 minutes to complete the exam, and a passing score is 70%. 700-805 exam is available in English and Japanese. The cost of the exam is $300.
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Cisco 700-805 Certification Exam is designed to validate the skills and knowledge of professionals who are responsible for managing renewals in Cisco environments. 700-805 exam is part of the Cisco Renewals Manager Specialist certification, which is designed to help professionals gain the knowledge and skills needed to manage and optimize the renewal process for Cisco products and services.
NEW QUESTION # 131
Which licensing model is the most complex for a customer to manage?
Answer: C
Explanation:
La Carte licensing model is the most complex for a customer to manage because it requires the customer to purchase and activate individual licenses for each product and feature they want to use. This can result in a large number of licenses to track and renew, as well as compatibility issues between different products and versions. A La Carte licensing also does not provide the benefits of Cisco's Software Buying Programs, such as financial predictability, access to incentives, and subscription co-termination1.
NEW QUESTION # 132
An RM is preparing the commercial strategy for an upcoming renewal. What critical input must the RM obtain from the CSM to ensure a value-led conversation with the customer?
Answer: B
Explanation:
A value-led renewal conversation must be anchored in evidence that the customer has adopted the solution and realized measurable business value. The CSM is the primary source for this context because the CSM tracks customer health, adoption progress, use-case achievement, success metrics, and barriers to value realization throughout the lifecycle.
For the RM, these inputs are critical when building the commercial renewal strategy. Adoption metrics show whether the customer is actively consuming the purchased capabilities, while value realization proof points connect that consumption to outcomes such as improved productivity, reduced operational risk, increased efficiency, or achievement of the KPIs defined earlier in the lifecycle. These proof points allow the RM to position the renewal as continued investment in demonstrated business outcomes rather than merely as a contract-expiration event.
Option B is operationally important for quote and entitlement accuracy, but it does not create a value-led customer conversation. Option C may be relevant if technical issues create renewal risk, but open support cases are only one component of customer health. Option D is commercial input typically owned through Sales, pricing, or deal-desk processes and would make the conversation price-led rather than value-led.
Therefore, the RM should obtain current adoption metrics and documented value realization evidence from the CSM, making A the correct answer.
NEW QUESTION # 133
A partner organization has a small team where one person performs both the Account Manager and CSM functions. How should the RM adapt their collaboration approach?
Answer: D
Explanation:
In a smaller partner organization, Cisco lifecycle responsibilities may be consolidated into fewer individuals.
The critical requirement is not strict job-title separation; it is that the necessary lifecycle functions are still performed effectively. Therefore, the RM should ensure that both the commercial perspective normally owned by the Account Manager and the adoption/value-realization perspective normally owned by the CSM are represented in renewal planning and execution.
Cisco's current Renewals Manager v2.0 framework emphasizes cross-functional alignment, clarity of ownership, and execution of required lifecycle responsibilities across Sales, Customer Success, Renewals, Technical, and Operations. The operating model must prevent gaps in renewal readiness even when organizational structures differ. In practice, one person can legitimately wear multiple hats as long as the relevant responsibilities, insights, and decisions are covered.
Option A is unnecessary because Cisco does not require every partner to maintain a separate dedicated CSM for each account. Option B is incorrect because fewer people do not reduce the need for disciplined coordination; in fact, consolidated roles can make explicit alignment even more important. Option D is also inappropriate because the RM should not simply absorb the CSM function and blur role accountability.
The RM should therefore adapt to the partner's structure while preserving the required functional inputs:
commercial strategy, customer health, adoption status, value realization, renewal risk, and execution readiness.
Therefore, C is correct.
NEW QUESTION # 134
Which steps to develop a renewal quote are valid?
Answer: B
NEW QUESTION # 135
Which strategy for successful renewal of service contracts calls for discussing changes in the network and identifying any uncovered add tons to the network?
Answer: B
Explanation:
one of the strategies for successful renewal of service contracts is to explore up sell opportunities, which means:
Discussing changes in the network and identifying any uncovered additions to the network Recommending new or upgraded products or services that can enhance customer value and outcomes Aligning with the account team on the up sell value proposition and proposal
NEW QUESTION # 136
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