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NHA Phlebotomy-Technician Exam Syllabus Topics:

SectionObjectives
Topic 1: Specimen Collection- Order of draw and tube handling
- Capillary puncture procedures
- Venipuncture techniques
Topic 2: Patient Preparation- Site selection and preparation
- Explaining procedures and obtaining consent
- Patient identification and communication
Topic 3: Professional Practice- Communication and professionalism
- Ethics and patient confidentiality (HIPAA)
Topic 4: Safety and Compliance- Infection control and PPE usage
- OSHA standards and safety protocols
- Needlestick prevention and biohazard disposal
Topic 5: Specimen Processing and Handling- Specimen transport and storage
- Quality control and rejection criteria
- Labeling and documentation

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NHA Phlebotomy Technician Certification Exam (CPT) Sample Questions (Q91-Q96):

NEW QUESTION # 91
Which of the following terms means a decrease in white blood cells?

Answer: C

Explanation:
Leukopenia means a decreased number of white blood cells. "Leuko-" refers to white blood cells, and "-penia" means deficiency or decrease. Leukocytosis means an increased white blood cell count and is often associated with infection, inflammation, stress response, or hematologic disorders. Thrombocytopenia means a decreased platelet count, which can increase bleeding risk after venipuncture. Erythrocytosis means an increased red blood cell count. This terminology matters to phlebotomy because laboratory orders and patient conditions often use hematologic language. The phlebotomist does not diagnose these conditions, but understanding terms helps the technician anticipate safety concerns and specimen requirements. For example, thrombocytopenia may require longer pressure after collection, while leukopenia may be associated with immunocompromised status and strict infection-control awareness. A CBC is the common test used to evaluate red cells, white cells, hemoglobin, hematocrit, and platelets. Reference topics: Phlebotomy Fundamentals; medical terminology; hematology; CBC components; blood cell disorders.


NEW QUESTION # 92
Which of the following needle gauges can be used for blood donation collection?

Answer: B

Explanation:
Blood donation collection requires a large-bore needle because a full unit of blood must be collected efficiently while minimizing hemolysis and maintaining adequate flow into the collection bag. An 18-gauge needle is the correct option from the list. Blood donor collections commonly use larger needles than routine diagnostic venipuncture because donor collection volume is much greater than routine tube collection. A 25-gauge or 27-gauge needle is too small; it would slow flow excessively, increase mechanical stress on cells, and be inappropriate for donor collection. A 21-gauge needle is common for routine adult venipuncture but is not the best answer for blood donation collection because donor procedures require faster sustained flow. The phlebotomist must also confirm donor eligibility, follow blood bank protocol, use correct equipment, maintain aseptic technique, and monitor the donor for adverse reactions. The NHA CPT outline includes phlebotomy for blood donations and blood donation standards such as hemoglobin/hematocrit screening, weight, and complete screening. Reference topics: Special Collections; blood donation; needle gauge selection; donor collection standards.


NEW QUESTION # 93
Which of the following agencies enforces workplace standards related to bloodborne pathogens?

Answer: A

Explanation:
OSHA enforces workplace standards related to bloodborne pathogens. In phlebotomy, OSHA's Bloodborne Pathogens Standard is central because technicians routinely handle blood, sharps, contaminated equipment, and potentially infectious materials. OSHA requirements support exposure-control plans, engineering controls, sharps safety, PPE, hepatitis B vaccination access, training, and post-exposure follow-up. The FDA regulates drugs, biologics, and medical devices, but it does not enforce employer bloodborne pathogen workplace standards in the same way OSHA does. CMS administers Medicare and Medicaid and oversees certain healthcare quality and laboratory-related regulatory structures, but it is not the primary workplace bloodborne pathogen enforcement agency. DEA regulates controlled substances, which is unrelated to routine phlebotomy safety. A phlebotomist does not need to be a legal scholar, but they must know which agencies govern common safety and compliance issues. This knowledge supports correct behavior during needlesticks, sharps disposal, PPE use, exposure reporting, and infection-control practice. Reference topics: Safety and Compliance; OSHA; bloodborne pathogens; exposure-control plan; workplace safety.


NEW QUESTION # 94
Which of the following tests should a phlebotomist anticipate to complete for a patient who has a fever of unknown origin?

Answer: D

Explanation:
For a patient with fever of unknown origin, the phlebotomist should anticipate blood culture collection. Blood cultures are ordered to detect microorganisms in the bloodstream and are especially important when infection, bacteremia, or sepsis is suspected. Fever without a known source is a classic clinical reason for obtaining cultures before antimicrobial therapy when possible. ESR may support evaluation of inflammation, but it does not identify bloodstream infection. Immunology tests may be used for immune or infectious disease investigations, but they are not the primary phlebotomy collection expected for fever of unknown origin. Rapid plasma renin evaluates the renin-angiotensin system and is associated with blood pressure and endocrine evaluation, not unexplained fever. Blood culture collection requires strict aseptic technique, correct antiseptic contact time, proper bottle order, adequate volume, correct number of sets, documentation of collection site, and timely transport. Contamination can produce false-positive results and inappropriate treatment. NHA CPT competencies include blood culture collection, special collections, infection control, site preparation, bottle handling, and specimen integrity. Reference topics: Special Collections; blood cultures; fever workup; contamination prevention.


NEW QUESTION # 95
Which of the following questions should a phlebotomist ask to verify fasting status?

Answer: C

Explanation:
The phlebotomist should ask, "When was the last time you had anything to eat or drink other than water?" This question directly verifies fasting status and avoids a vague yes/no answer. Patients may misunderstand fasting and think coffee, juice, gum, candy, or a small snack does not count. Asking about medication is important for some tests, but it does not verify fasting. Asking why the provider ordered the test is outside the phlebotomist's interpretive role and may lead to unauthorized clinical discussion. Asking whether the patient has had the test before does not confirm current preparation. Accurate fasting verification is part of patient preparation and preanalytical quality control. If the patient has not fasted as required, the phlebotomist should follow facility policy, notify appropriate personnel, document noncompliance if collection proceeds, or reschedule if instructed. Poor preparation can produce misleading chemistry results and unnecessary repeat testing. Reference topics: Patient Preparation; fasting verification; patient interview; basal-state requirements; preanalytical variables.


NEW QUESTION # 96
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