ServiceNow CIS-HR Exam Questions - Updated Frequently

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ServiceNow CIS-HR Exam Syllabus Topics:

Section	Weight	Objectives
Topic 1: Employee Record Management	20%	- Employee Data Model - Onboarding/Offboarding Processes - Employee Service Center - Employee Documents and Signatures
Topic 2: HR Case Management	25%	- Case Templates and Quick Actions - HR Case Lifecycle - HR Case Creation and Assignment - HR Case Metrics and Reporting
Topic 3: Designer Integration	25%	- Integration with HCM Systems - Employee Readiness using Workforce Dimensions - Configurable Workspace Integration
Topic 4: Core Configuration	30%	- HR Service Administration - Virtual Agent for HR - HR Service Catalog Configuration - HR Document Generation

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ServiceNow Certified Implementation Specialist-Human Resources Sample Questions (Q48-Q53):

NEW QUESTION # 48
What type of information does the HR Profile contain?

A. A user's password
B. User login and department information
C. Group membership and role information
D. Personal employee data

Answer: D

NEW QUESTION # 49
In the HR Guided Setup Module, the Configuration View displays which of the following for a Category?
(Choose three.)

A. Overviews
B. Dashboards
C. Gauges
D. Properties
E. Forms
F. Lists

Answer: D,E,F

NEW QUESTION # 50
When creating a new Lifecycle Event activity set what happens when the audience field is set as empty?

A. The activity set applies for a specific group of people
B. The activity set will not apply to any employees
C. The activity set will not apply to a specific group of people
D. The activity set applies to all employees

Answer: C

NEW QUESTION # 51
How many User Criteria Records may be applied to a single KB or KB Article?

A. Unlimited
B. Only two
C. Only three
D. Only one

Answer: B

Explanation:
Reference: https://hi.service-now.com/kb_view.do?sysparm_article=KB0550924

NEW QUESTION # 52
If an HR Service will only be used internally by HR professionals, what is the minimum configuration needed?

A. HR Service, HR Template, and Record Producer.
B. HR Service, HR Template, Record Producer, and Lifecycle event type.
C. HR Service.
D. HR Service and HR Template.

Answer: C

NEW QUESTION # 53
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