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Salesforce Salesforce-Communications-Cloud Exam Overview:

Certification Vendor:	Salesforce
Exam Name:	Salesforce Communications Cloud Accredited Professional (AP) Exam
Exam Number:	Salesforce-Communications-Cloud (AP-203)
Exam Price:	USD 150 (plus applicable taxes)
Certificate Validity Period:	2 years
Available Languages:	English
Real Exam Qty:	55
Exam Format:	Multiple-choice, Multiple-select
Related Certifications:	Salesforce Accredited Professional
Passing Score:	55%
Exam Duration:	90 minutes
Recommended Training:	Salesforce Trailhead - Communications Cloud Learning Path
Exam Registration:	Salesforce Certification Registration
Sample Questions:	Salesforce Salesforce-Communications-Cloud Sample Questions
Exam Way:	Online proctored or onsite at authorized testing centers
Pre Condition:	No prerequisites required
Official Syllabus URL:	https://trailheadacademy.salesforce.com/certificate/exam-communications-cloud-ap---AP-203

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Salesforce Salesforce-Communications-Cloud Exam Syllabus Topics:

Topic	Details
Topic 1	Delivery: It focuses on translating final designs into implementations by distinguishing OOTB functionality from customizations, aligning architecture and order components, and devising data migration strategies. Mastery in this topic highlights capability as a Communications Cloud professional.
Topic 2	Planning and Design: The topic measures expertise of aspiring Salesforce Communications Cloud professionals in designing scalable, best-practice-driven solutions, including product catalog modeling, order fulfillment, and migration strategies. Communications Cloud professionals are tested on aligning processes and requirements to architectural guidelines, prioritizing user stories, and designing asset management flows.
Topic 3	Discovery: This section evaluates the abilities of Communications Cloud professionals to assess customer IT ecosystems, define KPIs, map business processes, and address data volume considerations to align Salesforce Communications Cloud solutions with business objectives.

Salesforce Communications Cloud Accredited Professional (AP) Exam Sample Questions (Q64-Q69):

NEW QUESTION # 64
A company is selling voice products to business customers. The offer allows customers to select devices of various models. The product modeler intends to create a phone add-on product specification with voice offers with a cardinality that allows up to 700. Which of the three statement are valid regarding the product model in this scenario?

A. Since the product model uses OOTB feature of EPC, MACD operations and decomposition are guaranteed to work well
B. Product model uses OOTB features from EPC. Decomposition may fail when the maximum number of products is processed.
C. Product Model use hierarchical modeling which is natively supports EPC
D. Modeling children with large cardinalities can result in processing inefficiencies for MACD operations.
E. This type of modeling is not supported in EPC and modular should follow a flat modelling technique.

Answer: B,C,D

Explanation:
In scenarios with high cardinalities, such as allowing up to 700 devices for a voice offer, it ' s important to note that modeling children with large cardinalities can lead to processing inefficiencies for MACD operations (B), and that decomposition might fail when processing the maximum number of products (D).
While EPC supports hierarchical modeling, large cardinalities require careful consideration to ensure system performance.References:Salesforce EPC documentation and best practices for product modeling.

NEW QUESTION # 65
An ABC telecom customer ordered an internet bundle along with router in their first order. At later date, the customer ordered another internet bundle. Their existing router supports all services. What should be the scope of technical product so that the decomposition process generates fulfillment request lines (FRL) based on the exiting inventory item?

A. Order Item Scope
B. Account Scope
C. Downstream Order Item Scope
D. Top Order Item Scope

Answer: C

Explanation:
In the scenario where an ABC telecom customer orders additional services that can be supported by existing equipment (like a router supporting multiple internet bundles), the " Downstream Order Item Scope " is the most appropriate. This scope ensures that the decomposition process generates Fulfillment Request Lines (FRLs) considering the existing inventory item, avoiding unnecessary provisioning of new equipment and leveraging existing assets efficiently.References:Salesforce Communications Cloud documentation on product modeling and order management processes.

NEW QUESTION # 66
United telecom has large product catalog; over time their catalog has increased in number of factors. They have choosen communication cloud as their product of choice to reduce their product catalog size. Which are the two steps shall consultant take to migrate these issue and build a stable product catalog.

A. Mark the orderable flag on the legacy system to false so that they cannot be used.
B. Rationalize the product catalog by identifying duplicates and legacy products that can be removed
C. Bundle the similar product together to reduce the volume
D. Make use of object types and attributes to better handle scalability using EPC functionality.

Answer: B,D

NEW QUESTION # 67
Acme technology is an internet service provider that has 20 distinct download and 10 upload speeds, unique billing code must be sent to billing system during fulfillment.
Which two actions should a consultant recommend for modeling the technical product catalog and decomposition relationship?

A. Create a single CFS specifications and map the upload and download speeds. Retrieve the fulfillment details from the calculation matrix using a custom auto task
B. Create Multiple CFS specification where the billing code attribute is defined. Use attribute based decomposition relationship to map the various upload/download speeds to the billing code attribute
C. Create a single CFS specifications and map the upload and download speeds. Retrieve the fulfillment details from the calculation matrix market using the integration procedure invoked by an auto task
D. Create a technical product catalog which maps 1:1 to the billing model. Use the out of the box tool to create product and generate billing code. Use unconditional decomposition relationships to select the correct technical product

Answer: A,B

NEW QUESTION # 68
What are three main factors that should lead a consultant to consider assetization of a commercial product or service?

A. The product/service sold is high volume, one time billing event, such as a pay per view
B. The Product sold is a device accessory such as phone case
C. The product services sold will have child features added in the future
D. The product services sold can undergo future attribute changes
E. The product Service sold has a recurring charge

Answer: C,D

NEW QUESTION # 69
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