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Salesforce Education-Cloud-Consultant Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Advancement11%- Explain Advancement data model and relationships
- Determine the correct tools and methods to support Advancement operations
Topic 2: Stakeholder Management and Ecosystem5%- Explain the Education Cloud Ecosystem
- Identify the appropriate stakeholders for a project
Topic 3: Student Success and Support22%- Explain Advising data model and relationships
- Configure Student Success
- Determine the correct tools and methods to support Student Success and Support
Topic 4: Education Cloud Settings and Configuration20%- Explain the Education Cloud architecture and concepts
- Determine the correct settings and configuration for a deployment
- Describe the capabilities of Education Cloud
- Explain how to set up and configure an Education Cloud org
Topic 5: Education Cloud Integration and Data Management15%- Explain data migration strategies
- Describe data management considerations
- Determine integration patterns for an Education Cloud implementation
Topic 6: Recruitment and Admissions17%- Explain Student data model and relationships
- Determine the correct tools and methods to support Recruitment and Admissions
- Configure Recruitment and Admissions
Topic 7: Analytics and Einstein for Education Cloud10%- Describe Education Einstein capabilities
- Determine reporting and analytics solutions for an Education Cloud implementation

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Salesforce Certified Education Cloud Consultant Exam Sample Questions (Q131-Q136):

NEW QUESTION # 131
A university ' sAdvancement office plans to implement the Education Data Architecture to manage its alumni, donors, and supporters. The university wants to set up a system default that will automatically create a family record when a Contact record is created by staff members.
Which Default Account Model should the consultant recommend?

Answer: A

Explanation:
The consultant should recommend Household as the Default Account Model for the university's Advancement officethat plans to implement EDA to manage its alumni, donors, and supporters. Household is an account model that allows users to store information about individuals who are related by family or household relationships, such as spouses or siblings. Household can be used to track various information about an individual or a family unit, such as name, email, phone, address, or total household income. The consultant can help the university set up Household as the Default Account Model in EDA Settings so that a family record will be automatically created when a Contact record is created by staff members.
Administrative, Educational Institution, and Person are not account models that can meet the requirement of setting up a system default that will automatically create a family record when a Contact record is created by staff members. References:
https://powerofus.force.com/s/article/EDA-Accounts
https://powerofus.force.com/s/article/EDA-Settings


NEW QUESTION # 132
A consultant needs to import a large volume of records into a university's Salesforce production environment that has the Education Data Architecture (EDA). The import file already defines Account and Address information. The university's environment has a private sharing model and several sharing rules.
Which of these temporary actions should the consultant take before importing the data?

Answer: B

Explanation:
Explanation
TDTM is a feature of EDA that allows you to manage the automation and custom logic that runs when data is inserted, updated, or deleted. By disabling unnecessary code, such as trigger handlers or validation rules, you can improve the performance and speed of the data import, avoid errors or unwanted data creation, and reduce the risk of hitting governor limits12.
Disabling sharing rules using TDTM is not a recommended action, because sharing rules are not controlled by TDTM, but by the Salesforce security model. Sharing rules are used to grant additional access to records based on criteria or ownership. Disabling them may affect the visibility and accessibility of the imported data for the users34.
Changing the account model to Household is not a necessary action, because the account model is a preference that depends on how the university wants to organize its contacts and accounts. EDA supports both the Administrative and Household account models, and the import file already defines the Account information. Changing the account model may cause data loss or duplication, and require additional configuration and mapping5 .


NEW QUESTION # 133
The International Studies office is using Salesforce to manage admissions and scholarship awards programs.
The office needs to electronically send, and also print and mail scholarship and program admission decisions on a preformatted letter template.
Which solution should the consultant recommend?

Answer: A

Explanation:
Explanation
A third-party app is a solution that the consultant can recommend to meet the requirement of electronically sending, and also printing and mailing scholarship and program admission decisions on a preformatted letter template. A third-party app is an application that provides additional features and solutions for Salesforce.
There are many third-party apps on the AppExchange that offer document generation and delivery capabilities, such as creating letters, invoices, contracts, or proposals, and sending them via email or postal mail. The consultant can help the International Studies office choose an app that meets their needs and budget.
Salesforce reports, Salesforce Files, and Extended Mail Merge are not solutions that can electronically send, and also print and mail scholarship and program admission decisions on a preformatted letter template.
References:
https://appexchange.salesforce.com/appxStore?type=App&keyword=document%20generation
https://trailhead.salesforce.com/en/content/learn/modules/appexchange_basics


NEW QUESTION # 134
The Advancement office wants to replace its legacy system with Salesforce and has hired a consultant to help them build a CRM Strategy.
What are two recommendations the consultant should make to meet this requirement?

Answer: A,C


NEW QUESTION # 135
Recruitment Staff want to use their university login when accessing Salesforce.
Which identity management feature should the consultant use?

Answer: D

Explanation:
Explanation
Single Sign-On (SSO) is an identity management feature that allows users to log in to Salesforce using their university login credentials. SSO simplifies the login process and reduces the need for multiple passwords.
Named Credentials, Two-factor Authentication, and Social Sign-On are not identity management features that allow users to use their university login when accessing Salesforce. References:
https://help.salesforce.com/s/articleView?id=sf.identity_sso.htm&type=5
https://trailhead.salesforce.com/en/content/learn/modules/identity_basics/identity_basics_sso


NEW QUESTION # 136
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