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Preparing for the CIPS L4M2 exam requires a substantial amount of study and preparation. Candidates are advised to read widely, attend relevant training courses or webinars, and review past exam papers to familiarize themselves with the types of questions that may be asked. By achieving a successful result in L4M2 Exam, candidates will demonstrate their ability to effectively define business needs, which is a critical component of successful procurement and supply chain management.
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CIPS L4M2 (Defining Business Needs) certification exam is an essential credential for professionals looking to advance their career in the field of business analysis. L4M2 exam is designed to test the candidate's knowledge and skills in defining business needs and requirements, which are crucial elements of any successful business project.
CIPS L4M2 Exam is suitable for procurement and supply chain professionals who are seeking to advance their careers and enhance their expertise in procurement. L4M2 Exam is also ideal for professionals who are looking to develop the necessary skills to lead procurement projects and initiatives. Defining Business Needs certification obtained from L4M2 exam is recognized globally, which means that professionals who pass the CIPS L4M2 Exam have a competitive advantage in the job market. Overall, the CIPS L4M2 Exam is an essential certification for procurement professionals who are looking to take their careers to the next level.
NEW QUESTION # 162
Which of the following are typical environmental considerations throughout the contract life cycle? Select the TWO that apply.
Answer: D,E
Explanation:
All procurement has some level of impact on the environment that needs to be minimised to ensure sustainable procurement practices.
The greatest opportunity to influence environmental outcomes is by selecting products and services with the least ongoing environmental impacts, such as use of water, electricity and fuel, waste/disposal management, and impact on human health over the life of the product or service.
Lifecycle stages that impact on the environment:
Diagram Description automatically generated
Most goods and services will have an element of environment impact in a number of areas. The five main impact areas are listed in the following table.
Graphical user interface, text, application, email Description automatically generated Source: Buying for Victoria Reference: CIPS study guide page 137-139 LO 3, AC 3.2
NEW QUESTION # 163
Which of the following sources of information are considered as primary data? Select TWO that apply.
Answer: A,B
Explanation:
The aim of this question is to check students' understanding of different types of data. There are 2 types of data:
- Primary data is the collection of original or raw data which are generated from field research. In this case, only RFI and surveys from customers are considered as primary data.
- On the other hand, secondary data is public information that has been collected by others. It is typically free or inexpensive to obtain and can act as a strong foundation to any research project - provided you know where to find it and how to judge its worth and relevance. Examples of secondary data are government statistics, industry associations, trade publications, published market reports, etc.
Reference: CIPS study guide page 22-24
LO 1, AC 1.2
NEW QUESTION # 164
A buying organisation may not have technical capability to produce a highly complex specification. Which of the following are sources of information that can be used to create the specification? Select TWO that apply
Answer: D,E
Explanation:
If an organisation doesn't have capability to produce a technical specification, they can draft one based on standards or consulting the suppliers.
Reference: CIPS study guide page 125-130
LO 3, AC 3.1
NEW QUESTION # 165
In Kano model, which of the following types of requirement should be excluded from the product or service?
Answer: D
Explanation:
Kano model of excitement and basic quality (Kano et al, 1984; Berger et al, 1993; Matzler et al, 1996) brings a different perspective for the analysis of improvement opportunities in products and services because it takes in consideration the asymmetrical and non-linear relationship between performance and satisfaction. The Kano model classifies customers requirements in three categories (figure 3):
a) Basic Requirements (or Must-be requirement). The basic requirements fulfill the basic func-tions of a product. If they are not present or their performance is insufficient, customers will be extremely dissatisfied. On the other hand, if they are present or have sufficient performance, they don't bring satisfaction. Customers see them as prerequisites. For instance, for luxury automobiles, "air bags" are considered basic. A customer won't feel satisfied if the automobile has "air bag", however he/she will not buy it if "air bag" is not present.
b) Performance Requirements (or One-dimensional requirements). As for these requirements, satisfaction is proportional to the performance level - the higher the performance, the higher the customer's satisfaction will be and vice-versa. Gas consumption in automobiles is an example of these requirements. Usually customers explicitly demand performance requirements.
c) Excitement Requirements (or Attractive requirements). These requirements are key to cus-tomer satisfaction. If they are present or have sufficient performance, they will bring superior satisfaction. On the other hand, if they are not present or their performance is insufficient, customers will not get dissatisfied. For instance, a surprise gift at the end of a dinner in a restaurant will certainly bring satisfaction, but it will not cause dissatisfaction if not offered. These requirements are not demanded nor expected by customers.
Two other types of requirements may be identified in the Kano model: neutral and reverse ones. Neutral requirements do not bring either satisfaction or dissatisfaction. Reverse require-ments bring more satisfaction if absent than if present.
Reference:
- Integrating Kano model and QFD for Designing New Products
- CIPS study guide page 171-172
NEW QUESTION # 166
Alexander has identified that he wishes to use a performance-based specification for the purchase of a new HR staffing scheduling system. Was this the correct course of action?
Answer: B
NEW QUESTION # 167
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