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Salesforce Energy-and-Utilities-Cloud Exam Syllabus Topics:

Section	Weight	Objectives
Topic 1: Test and Deploy	13%	- Deploy across environments - Validate processes and perform testing - Create deployment plan - Manage UAT and release milestones
Topic 2: Implementation	38%	- Data migration and third-party integration - Enable contract management and post-sales processes - Configure access and permissions - Initial platform setup and license configuration - Configure products, pricing and order capture
Topic 3: Discovery	13%	- Document and articulate business needs, value proposition and vision - Identify gaps compared to standard product capabilities - Align and validate requirements with stakeholders - Analyze current state processes and architecture
Topic 4: Solution Design	36%	- Understand deployment tools and practices - Design future state business processes - Map Energy and Utilities Cloud components to architecture - Validate data model fitment - Determine security and data access considerations - Define future state architecture

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Salesforce Energy and Utilities Cloud Accredited Professional Exam Sample Questions (Q67-Q72):

NEW QUESTION # 67
A customer has recently installed Energy and Utilities Cloud Which specific license enables an energy company ' s partners to access applications via a web portal?

A. Energy and Utilities Base for Digital Experience Partner
B. Energy and Utilities Base
C. Energy and Utilities Cloud for Digital Experience User
D. Energy and Utilities Base Service

Answer: A

Explanation:
The Energy and Utilities Cloud by Salesforce enables energy companies to connect with their partners through dedicated licenses that cater to digital experiences. The " Energy and Utilities Base for Digital Experience Partner " license is specifically designed for partner users who need access to applications via a web portal. This license type provides the necessary access rights and functionalities tailored for partners, ensuring they can efficiently use the Energy and Utilities Cloud ' s resources in a collaborative environment tailored to the unique needs of energy sector partnerships.
References = The details about licensing and partner access can be found under the Salesforce Energy and Utilities Cloud documentation, specifically in the sections discussing user licensing and partner portal configurations. More comprehensive information is available on Salesforce ' s official resources and documentation regarding the Energy and Utilities Cloud product, focusing on configuration and user license management.

NEW QUESTION # 68
How is the Energy and Utilities Cloud solution installed on an org?

A. Its included as part of core and will be deployed when licenses are purchased
B. A specialized org that Salesforce creates with the solution installed is required
C. Its installed as a managed package and unmanaged components
D. The functionality is unlocked based on the license types assigned to the org

Answer: C

Explanation:
The Salesforce Energy and Utilities Cloud solution is typically installed in a Salesforce org as a combination of a managed package along with unmanaged components. The managed package includes the core functionalities and objects that are part of the Energy and Utilities Cloud framework, ensuring consistency and support across different orgs. The unmanaged components allow for customization and extension specific to the organization's needs, enabling them to tailor the solution to their unique business processes and requirements. Reference = The process for installing Salesforce Energy and Utilities Cloud, including the distinction between managed and unmanaged components, is detailed in the Salesforce documentation and the Energy and Utilities Cloud installation guide, available on the Salesforce website or through the Salesforce AppExchange: https://appexchange.salesforce.com/appxListingDetail?listingId=a0N3A00000EcsUWUAZ

NEW QUESTION # 69
An Administrator needs help generating an accurate report to identify the average response time to installing new electricity connections.
What two elements need to be defined during the discovery phase of the implementation?

A. Define the data to be migrated for the customer's connections process
B. Define the metrics to measure the customer's new connections process.
C. Define the business stakeholders for the customer's new connections process.
D. Identify the data sources to generate the customer's new connections reports and dashboards

Answer: B,D

Explanation:
During the discovery phase of implementing Salesforce Energy and Utilities Cloud, focusing on generating an accurate report for the average response time to installing new electricity connections, two critical elements need to be defined. Firstly, identifying the data sources is essential for generating comprehensive customer new connections reports and dashboards. These data sources could include service request records, installation records, and any other related datasets that capture the timeline from request to connection establishment.
Secondly, defining the metrics to measure the process is crucial. Metrics might include average response time, number of installations completed within a target time frame, and customer satisfaction levels post-connection.
By focusing on these elements, an organization can ensure that they are capturing and evaluating the right data to improve and report on their new connections process effectively.References= Salesforce Energy and Utilities Cloud documentation emphasizes the importance of understanding the customer lifecycle and enhancing operational efficiency through accurate data management and metric evaluation. Specific references to setting up reports anddashboards, and defining success metrics can be found under topics related to data management and analytics within the Energy and Utilities Cloud resources.

NEW QUESTION # 70
When considering data mastery in Energy and Utilities Cloud, which two types of data should remain mastered in the relevant legacy application?

A. Billing related data
B. Meter reading data
C. Caserdated data
D. Contact data

Answer: A,B

Explanation:
In the context of data mastery in Salesforce Energy and Utilities Cloud, certain types of data should remain mastered in the relevant legacy applications due to their specialized nature and the complexities involved in their management. These include: C.Meter Reading Data: Typically generated by systems dedicated to capturing and processing readings from energy meters. This data is central to billing and consumption analysis and often requires specialized systems to manage. D.Billing Related Data: Involves complex calculations, tariff management, and financial transactions. Legacy billing systems are usually deeply integrated with financial management processes and may be subject to regulatory compliance requirements. Keeping these data types mastered in their respective legacy systems while integrating them with Salesforce for visibility and customer service can offer the best balance of specialized control and comprehensive customer management.References= Salesforce Energy and Utilities Cloud documentation often discusses integration strategies for legacy systems, particularly for critical and complex data types like meter readings and billing information, highlighting best practices for achieving a comprehensive view of customer data:https://developer.salesforce.com/docs/atlas.en-us.industries_energy_and_utilities.meta/industries_energy_an

NEW QUESTION # 71
An implementation team has requested an org containing the Energy and Utilities Cloud Large Account Sales Management application. After working with the app. they determine that they need the functionality of the homepage for agents and team leaders.
How does the team get the required components into their development environment?

A. The team should request the Energy and Utilities Cloud engineering team to deploy the necessary components into the project development environment.
B. The team should take a look at the application code, and then go and re-type the code into their development environment.
C. The team needs to copy and paste the required components from their trial environment into their development environment.
D. The team should follow the documentation and migrate the required components into the* development environment.

Answer: D

Explanation:
When the implementation team requires specific components from the Energy and Utilities Cloud Large Account Sales Management application in their development environment, the recommended approach is to follow the Salesforce documentation on migrating components. This process involves identifying the necessary components and utilizing Salesforce ' s deployment tools (such as change sets or the Salesforce CLI) to move them from one environment to another. This method ensures a controlled and systematic approach to customization and development, aligning with Salesforce ' s best practices for environment management and application development. References = Salesforce documentation provides extensive guides on environment management and the migration of components between environments. This includes using deployment tools and following best practices to ensure seamless and efficient development processes:
https://developer.salesforce.com/docs/atlas.en-us.dev_lifecycle.meta/dev_lifecycle/

NEW QUESTION # 72
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