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| Section | Weight | Objectives |
|---|---|---|
| Security and Access | 12% | - Login Hours and IP Ranges - Salesforce Shield - Record Access (OWD, Sharing Rules) - Object-Level Permissions - Field-Level Security |
| Sales Cloud Applications | 10% | - Opportunity Management - Forecasting - Sales Cloud Features - Products, Price Books, and Quotes - Account and Contact Management |
| Organization Setup | 4% | - Fiscal Year - User Interface - Company Information - Lightning Experience vs Classic - Currency Management |
| Workflow and Process Automation | 17% | - Flows (Screen Flows, Autolaunched Flows) - Approval Processes - Workflow Rules - Process Builder - Workflow Actions (Email Alerts, Field Updates, Tasks, Outbound Messages) |
| Standard and Custom Objects | 8% | - Object Relationships (Lookup, Master-Detail) - Roll-up Summary Fields - Standard Object Overview - Custom Object Creation |
| Data Management | 10% | - Data Quality Best Practices - Data Export - Duplicate Rules and Matching Rules - Data Import Wizard - Data Loader |
| Salesforce Mobile App and Lightning Experience | 6% | - Salesforce Mobile App Configuration - Lightning Experience Features - Navigation and UI Customization |
| Service Cloud Applications | 10% | - Omni-Channel - Web-to-Case and Email-to-Case - Service Contracts - Service Cloud Features - Cases and Entitlements |
| Reports and Dashboards | 11% | - Dashboard Components - Scheduling Reports - Report Types - Joined Reports - Summary Reports and Matrix Reports - Report Builder |
| Activity Management and Chatter | 4% | - Tasks and Events - Chatter Best Practices - Chatter Groups and Feeds |
| User Setup | 8% | - Role Hierarchy - Permission Sets - Delegated Authentication - User Licenses - Profile Configuration - User Creation and Management |
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NEW QUESTION # 97
Where do you go to create a List View so that you can see it on the Console, under the Accounts object?
Answer: D
Explanation:
Topic 3, Volume C
NEW QUESTION # 98
User A modifies a record. This modification triggers a workflow rule for immediate execution that includes a field update on the current record. After the execution is complete, what user will be listed under the Last Modified field of this record?
Answer: B
NEW QUESTION # 99
The Support team at Ursa Major Solar prefers using split list views on the case homepage. Occasionally, the team views shipments from another support application.
What should the administrator configure to allow the team to use the split list view?
Answer: B
Explanation:
Split views are a feature that allows users to view records as a split list on object home pages in Lightning Experience apps that use console navigation. Split views show records in two panes: a list view pane on the left and a record detail pane on the right. Users can switch between different list views and records without losing context or scrolling. However, split views are only available on standard objects such as accounts, contacts, leads, opportunities, cases, etc., and not on custom objects such as shipments. References:
https://help.salesforce.com/s/articleView?id=sf.lex_split_view.htm&type=5
NEW QUESTION # 100
What will happen to the Chatter post in this situation?
Answer: B
Explanation:
Explanation
A pending Chatter post is a post that has been scheduled to be published at a future date and time. However, if the user who created the pending Chatter post is deactivated before the scheduled date and time, then the pending Chatter post will be canceled and will not be published. This is because deactivated users cannot create or edit posts in Chatter. References:
https://help.salesforce.com/s/articleView?id=sf.collab_scheduled_posts.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.collab_deactivated_users.htm&type=5
NEW QUESTION # 101
Sales users at Universal Containers are reporting that it is taking a long time to edit opportunity records. Normally, the only field they are editing is the Stage field.
Which two options should the administrator recommend to help simplify the process?
Choose 2 answers
Answer: B,D
Explanation:
Paths allow you to display key fields and guidance for each stage of an opportunity. Kanban list views allow you to update records by dragging them between columns.
References: https://help.salesforce.com/s/articleView?id=sf.path_overview.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.kanban_overview.htm&type=5
NEW QUESTION # 102
......
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