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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Store Execution | 15% | - Store Survey and Feedback - Planogram Compliance - Store Execution Process - Assortment Monitoring |
| Topic 2: Store Execution Configuration | 12% | - Configuration of Assortment Monitoring - Configuration of Store Execution Process - Configuration of Store Survey and Feedback - Configuration of Planogram Compliance |
| Topic 3: Visit Execution | 23% | - Visit Execution Process - Promotion Check and Promotion Details - Visit Tasks and Task Types - Photo Capture and Survey - Inventory Check and Product Listing - Order Capture and Order Submission |
| Topic 4: Visit Planning and Execution Configuration | 15% | - Configuration of Promotion Checks and Promotion Details - Configuration of Visit Tasks and Task Types - Configuration of Inventory Checks and Product Listings - Configuration of Order Capture and Order Submission - Configuration of Photo Capture and Survey - Configuration of Visit Plans and Visit Plan Targets |
| Topic 5: Admin and Configuration | 12% | - User Setup and Permissions - Mobile Configuration - Reports and Dashboards - Consumer Goods Cloud Data Model |
| Topic 6: Visit Planning | 23% | - Territory Management - Visit Schedule and Frequency - Visit Plan and Visit Plan Targets - Visit Planning Process |
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NEW QUESTION # 83
How can an Account Manager visualize store visits in their territory for the day by their current status?
Answer: D
Explanation:
The Visit object should be used as the base object because the information that must be visualized-specifically the current status of today ' s visits-is stored on Visit records. Agentforce Consumer Goods uses the Visit object to track planned and completed retail-store engagements, including the responsible field representative, planned start and end times, retail location, and Visit Status.
Salesforce Maps supports Visit as a mappable object even though Visit itself does not contain a physical address. Salesforce Maps can inherit the location from the related Retail Store through the Visit ' s relationship to that store. A Marker Layer can then be constructed using Visit as its base object and filtered for the appropriate territory and date.
Salesforce Maps also supports dynamic marker formatting based on a field value. With the Varied Based On 1 Field configuration, the administrator can select Visit Status and assign different colors to different statuses.
This allows an account manager to distinguish scheduled, in-progress, completed, or other visit states directly on the map without opening individual records.
Study Guide Topics:Visit Planning - > Salesforce Maps - > Visit Object - > Marker Layers - > Visit Status
NEW QUESTION # 84
Which two standard fields on the Retail Store KPI object are required when doing an inventory check?
Answer: B,C
Explanation:
An Inventory Check requires the Retail Store KPI to identify the applicable Retail Store Group and Assessment Indicator Definition. These fields establish where the measurement applies and exactly what the field representative must measure.
The Retail Store Group is fundamental because Salesforce defines Retail Store KPIs at the store-group level rather than directly at an individual store level. The group connects the KPI configuration to the Retail Stores that inherit and use the target during field execution.
The Assessment Indicator Definition identifies the metric to be captured-for example, stock quantity, availability, damaged-product count, or another inventory-related measurement. Salesforce ' s Inventory Check prerequisites explicitly require the Retail Store Group and an Assessment Indicator Definition for the applicable product or product category and In-Store Location Category.
Custom Context is associated with custom-task configurations and should remain empty for a standard Inventory Check. Inventory Count is not the configuration field that establishes the Retail Store KPI relationship. KPI Type can categorize the business meaning of an indicator, but the core Inventory Check configuration depends on the Retail Store Group and Assessment Indicator Definition.
Together, these records enable Salesforce to generate the corresponding Retail Visit KPIs when the Inventory Check is instantiated for a Visit.
Study Guide Topics:Data Setup - > Retail Store KPI - > Inventory Check - > Retail Store Group - > Assessment Indicator Definition
NEW QUESTION # 85
For what two reasons would the standard record pages for tasks of type " Other " be visible instead of the KPI component?
Answer: A,B
Explanation:
Custom assessment tasks use the Consumer Goods Custom Task Measures component to expose KPI information on the related object ' s record page. For this experience to appear, the administrator must both place the component on the relevant Lightning Record Page and ensure that the intended users receive that page through the correct page assignment.
Salesforce instructs administrators to open the custom or standard object ' s Lightning Record Page in Lightning App Builder, drag the Consumer Goods Custom Task Measures component onto the page, configure its properties, and save the page. If the component has not been added, users naturally see the object
' s standard record-page experience instead of the custom KPI interface.
Lightning Record Pages must also be activated for the appropriate application, record type, and user profile.
Salesforce ' s page activation framework supports assignments by app, record type, and profile, allowing different users to receive different record-page experiences. If the custom task page is not assigned to the field representative ' s profile, Salesforce can display another assigned or standard record page instead.
These two configuration layers-component placement and profile/page assignment-are therefore required for the KPI component to appear.
Study Guide Topics:Platform - > Lightning App Builder - > Custom Tasks - > Consumer Goods Custom Task Measures - > Record Page Assignment
NEW QUESTION # 86
A consultant for Northern Trail Outfitters (NTO) retail stores would like to configure inventory checks related to product, that are stocked in the frozen food aisle. What should the consultant do first to ensure the field rep knows that the product is located in the frozen food aisle?
Answer: B
Explanation:
To ensure the field rep knows that the product is located in the frozen food aisle when performing an inventory check, the consultant should create an In-Store Location called Frozen Food Aisle'. An In-Store Location is an object that represents a specific area within a retail store, such as an aisle, a shelf, or a cooler. By creating an In-Store Location for the frozen food aisle, the consultant can associate it with the products that are stocked in that area and display it on the inventory check task. This way, the field rep can easily locate and verify the products in the frozen food aisle. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 20.
NEW QUESTION # 87
Which two levels can promotions be defined within Consumer Goods Cloud?
Answer: A,D
Explanation:
Consumer Goods supports product-focused promotions at the Product Category and individual Product levels.
These levels determine the merchandise scope against which promotional activities and Promotion Checks are configured.
A Product Category-level promotion is used when a promotional activity applies to a group of related products. Salesforce gives the example of applying a discount across an entire beverage category and then using a category-level Promotion Check to measure the resulting promotional execution and sales impact.
A Product-level promotion applies to individual products. For example, a consumer goods organization can promote a newly launched product through free samples and then use a product-level Promotion Check to capture consumption or customer feedback.
Salesforce also supports a General Promotion, which has no Product or Product Category context. Retail Store and Retail Store Group are not promotion product levels; instead, they define where the promotion applies.
That geographic or organizational reach is established through Promotion Channel, which can associate a Promotion with a store, store group, or account.
This separation lets administrators independently configure the merchandise scope and retail distribution scope of each promotion.
Study Guide Topics:Data Setup - > Promotion - > Product Category - > Product - > General Promotion - > Promotion Channel
NEW QUESTION # 88
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