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Scrum PSM-II Exam Syllabus Topics:

Section	Objectives
Topic 1: Managing Products with Agility	- Product Backlog Management 1. Value Optimization 2. Ordering and Refinement - Stakeholder Collaboration 1. Feedback Loops 2. Expectation Management
Topic 2: Supporting Organizational Change	- Scaling Scrum 1. Organizational Agility 2. Multi-Team Collaboration - Agile Transformation 1. Change Management 2. Organizational Impediments
Topic 3: Scrum Master Responsibilities	- Servant Leadership 1. Removing Impediments 2. Enabling Self-Management 3. Continuous Improvement - Serving the Scrum Team 1. Coaching Developers 2. Facilitating Scrum Events 3. Supporting Product Owners
Topic 4: Developing People and Teams	- Team Dynamics 1. Team Coaching 2. Collaboration Techniques 3. Conflict Resolution - Facilitation Skills 1. Decision-Making Support 2. Workshop Facilitation
Topic 5: Scrum Theory and Principles	- Empiricism 1. Inspection 2. Adaptation 3. Transparency - Scrum Values 1. Courage 2. Respect 3. Openness 4. Commitment 5. Focus

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Scrum Professional Scrum Master level II (PSM II) Sample Questions (Q46-Q51):

NEW QUESTION # 46
Steven is a Scrum Master of a Development Team that has members working in different cities and time zones. Organizing the Scrum events is time consuming and requires a lot of effort to set up and run. The Development Team proposes to only hold the Daily Scrum on Mondays.
Which two responses would be most appropriate from Steven? (Choose two.)

A. Ensure that there is an overall consensus by having the Development Team members vote.
B. Coach the team on why having a Daily Scrum every day is an important opportunity to update the Sprint plan and how it helps the team self-organize work toward achieving the Sprint Goal.
C. Acknowledge and support their decision.
D. Help the Development Team understand that lowering the frequency of communication will only increase the feeling of disconnect between the team members.

Answer: B,D

Explanation:
The Scrum Master is responsible for ensuring that the Scrum Team understands the purpose and value of the Scrum events. Because the Daily Scrum is owned by the Development Team, it will decide how best to run the event. And if needed the Scrum Master will coach the team to ensure the decisions stay within the boundaries of the Scrum framework.

NEW QUESTION # 47
What would be good ways of creating Development Teams that would support the Scrum values?

A. Direct managers personally re-assign current reports to new teams.
B. The operations manager determines the new team structures and assignments.
C. Project Managers will allocate individuals to specific teams.
D. Bring all the developers or existing teams together and let them propose how to organize into the new structure and self-organize into Development Teams.

Answer: D

Explanation:
The ones that will be doing the work are the best ones to decide on what Development Team structures work best.

NEW QUESTION # 48
Part of the team's Definition of "Done" requires creating or updating technical documentation in order to maintain the product and/or features in the future. The team's technical writer will be on vacation during the Sprint.
What should you do?

A. Encourage the technical writers from other teams to form a specialized team to organize and plan the work for multiple teams.
B. Wait until the technical writer returns before continuing with related items.
C. Complete all development work first while adding technical documentation to the Product Backlog to be done in a subsequent Sprint.
D. The Development Team members will write it as they are still responsible for creating the documentation to make the Increment done in conformance with their Definition of "Done."

Answer: D

Explanation:
All Product Backlog items selected for the Sprint are owned by the Development Team as a whole. Although individual members may work on specific tasks, the Development Team is still accountable for doing the work to deliver a shippable Increment.

NEW QUESTION # 49
In the Sprint Review; one of the stakeholders highlights the money spent this year; and that due to market changes, the funding may run out An argument follows this statement, with raised voices and strong emotional statements. As a Scrum Master, what are your two best options?
(Choose the best two answers)

A. Argue that the Scrum Team needs to be kept busy while the funding is confirmed
B. It is the Product Owner's meeting, so do nothing.
C. Ask for a short break for people to calm down and be objective
D. Encourage the stakeholders to focus on delivering the highest value items for the next Sprint.
E. Defend the budget, asking the stakeholders to support the funding of the work.

Answer: C,D

Explanation:
One of the ways to do this is by facilitating the Scrum events, such as the Sprint Review, where the Scrum Team and the stakeholders inspect the product Increment and adapt the Product Backlog. In this situation, where there is a conflict among the stakeholders about the budget and the funding, your two best options are:
Encourage the stakeholders to focus on delivering the highest value items for the next Sprint.
This option aligns with the purpose of the Sprint Review, which is to collaborate on what was done in the Sprint and what to do next. By encouraging the stakeholders to focus on delivering value, you are helping them prioritize the most important features or functionalities that can maximize the return on investment and reduce risk. This can also help them align their expectations and goals, and create a shared understanding of the product vision.
Ask for a short break for people to calm down and be objective. This option aligns with your role as a facilitator, who helps the participants have constructive and respectful conversations. By asking for a short break, you are giving them a chance to cool off and regain their composure.
This can also help them be more objective and rational, and avoid emotional reactions that can escalate the conflict or damage the relationship.

NEW QUESTION # 50
What should a Development Team do if they don't understand a functional requirement?

A. Request a specialist to be added to the Development Team.
B. Complete as much as possible and add the remaining work as a new Product Backlog item.
C. Work with the Product Owner to determine what is possible and acceptable.
D. Move the item to a future Sprint.

Answer: C

NEW QUESTION # 51
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