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| Section | Weight | Objectives |
|---|---|---|
| Change Management and Training | 13% | - Plan and execute change management activities - Define support processes and escalation paths - Develop user adoption strategy and documentation - Create training materials and end-user guides |
| Solution Design and Business Logic | 28% | - Configure Lightning Web Components for customizations - Set up and manage CMS content and files - Configure navigation, menus, and site structure - Design Experience Cloud site architecture (themes, templates, branding) - Implement security model (profiles, permission sets, sharing rules) - Design data access and visibility rules |
| Implementation and Integration | 28% | - Build and configure Experience Builder pages and components - Configure email and notification templates - Configure SSO and authentication providers - Implement search functionality and content tagging - Integrate external systems via APIs and connected apps - Implement Einstein bots and chat functionality |
| Discovery and Scoping | 18% | - Define scope and create solution design - Assess organizational readiness for digital transformation - Understand customer business objectives and challenges - Identify key stakeholders and user personas |
| Analytics and Monitoring | 13% | - Conduct user feedback collection and optimization - Implement error handling and logging - Configure Site.com analytics and reporting - Monitor site performance and user engagement |
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NEW QUESTION # 78
Cloud Kicks (CK) is planning to build a social intranet site as well as an HR help site for its employees using Experience Cloud. Most employees either work in sales or service and currently use Salesforce.
Which user license should be recommended for CK's employees to access Experience Cloud sites?
Answer: C
Explanation:
To access Experience Cloud sites, CK's employees should use the Salesforce Unlimited user license. This license allows employees to access Salesforce and Experience Cloud sites with the same login and credentials.
It also provides unlimited custom objects, tabs, and apps, as well as enhanced storage and support. The Salesforce Unlimited user license is the most comprehensive and flexible license for Salesforce users.
NEW QUESTION # 79
Ursa Major Solar would like content from Salesforce CMS to be queried when users search for keywords in its customer portal.
Which setting must be turned on in order for Global Search .n Experience Builder to query content m Salesforce CMS?
Answer: C
Explanation:
This setting allows the CMS content to be searchable within the channel where it is published. To enable search for a channel, open the CMS Channels tab in Salesforce CMS, select Edit beside a channel, and click theSearch toggle. Additionally, if the site is created with Experience Builder, the Global Search Box component must be configured to include the Content object4
NEW QUESTION # 80
Which three fields are required creating Experience Cloud users using Data Loader?
Choose 3 answers
Answer: A,C,D
Explanation:
Three fields that are required for creating Experience Cloud users using Data Loader are A, B, and E. Data Loader is a tool that allows you to import or export large amounts of data in or out of your Salesforce org. To create Experience Cloud users using Data Loader, you need to have some required fields in your CSV file, such as:
* Profile Id: This field specifies the profile that determines what users can see and do on your Experience Cloud site.
* First Name: This field specifies the first name of the user.
* Currency: This field specifies the currency that applies to the user's data.
Other required fields include Last Name, Alias, Email, Username, CommunityNickname, Contact Id (or Account Id), and IsActive.
NEW QUESTION # 81
Northern Trail Outfitters (NIO) is considering how to manage its accounts for the B2B portion of its business.
NIO uses person accounts for its B2C business, and business accounts with related contacts for its B2B business. NTO has several B2B customer accounts that are very large. These accounts have child accounts that represent departments and opportunities at the department level that will needto be visible to users at the parent account level. NTO has Customer Community Plus licenses.
How should NTO manage its accounts in its Partner Community?
Answer: A
Explanation:
This option allows NTO to manage its B2B accounts with multiple levels of hierarchy and grant record access based on the account relationship. External Account Hierarchy is a feature that enables this functionality for Customer Community Plus users. With this feature, users can view and edit records associated with their own account andany child accounts in the hierarchy3
NEW QUESTION # 82
What is a prerequisite for creating a user that has a Partner Community license?
Answer: A
Explanation:
A prerequisite for creating a user that has a Partner Community license is to enable the account as a partner account. To do this, you need to have the ''Enable as Partner'' action on the Account page layout. This will allow you to convert an existing account or create a new account as a partner account.
NEW QUESTION # 83
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