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問題 #40
Hotspot Question
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
答案：
解題說明：
Explanation:
Box 1: No
No - Microsoft 365 Copilot is trained on your organization's business data.
Microsoft 365 Copilot is designed to use your organization's business data, but it is crucial to understand that it is not "trained" on it in the traditional sense of modifying its foundation AI models. Instead, Copilot uses a process called grounding, which connects Large Language Models (LLMs) to your company's data (emails, chats, documents, etc.) in real-time to provide contextually relevant answers.
Here is a breakdown of how Microsoft 365 Copilot uses and protects your data:
How Copilot Uses Organizational Data
Real-Time Access via Microsoft Graph: Copilot uses Microsoft Graph to access data that an individual user already has permission to view, including emails, chats, meetings, and documents, to generate answers.
Contextual Understanding: It uses this information to help with tasks like summarizing a meeting, drafting emails based on previous communication, or searching for information across documents.
Scope of Access: Copilot is restricted to the data within your organization's Microsoft 365 tenant boundary.
Data Security and Privacy Protections
*-> No Training on Data: Prompts, responses, and data accessed through Microsoft Graph are not used to train the base foundation models that power Copilot.
Data Stays Within Boundary: Customer data remains within the Microsoft 365 service boundary.
Permissions Are Respected: Copilot adheres to the same access controls and security policies (e.g., sensitivity labels) that your organization has already put in place.
No Data Sharing with Third Parties: Customer data processed by Copilot is not shared with third- party models or used for advertising.
Box 2: Yes
Yes - Microsoft 365 Copilot can summarize emails in mailboxes that were shared with you.
Microsoft 365 Copilot can summarize emails and analyze content in shared or delegated mailboxes, provided the user has at least read access. Users can utilize prompts in the Copilot chat to summarize recent messages, identify key topics, or extract actions from shared accounts.
Box 3: Yes
Yes - Microsoft 365 Copilot leverages the security framework defined in Microsoft 365 to provide you with access to emails, documents, and other enterprise data.
Microsoft 365 Copilot leverages the existing security, privacy, and compliance framework of Microsoft 365 to ensure that it only accesses data a user is already authorized to view. By operating within the Microsoft 365 service boundary, Copilot respects established permissions, ensuring that sensitive information is not exposed to unauthorized users.
問題 #41
Hotspot Question
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
答案：
解題說明：
問題 #42
A colleague from another company shares a link to a prompt.
When you select the link, you receive the following response: "Prompt not found. Sorry, it looks like the prompt is no longer available." What is a possible cause of the response?
答案：D
解題說明：
The "Prompt not found" error when accessing a shared Microsoft 365 Copilot link from an external source typically stems from organizational security boundaries and licensing requirements.
Key Reasons for the Error
Cross-Tenant Restrictions: Microsoft 365 Copilot prompts are generally restricted to the organization (tenant) where they were created to maintain Enterprise Data Protection (EDP).
Links shared from an external company often cannot be validated across different tenant boundaries.
Licensing Requirements: To view or use a shared prompt, you must have an active Microsoft 365 Copilot license. If you are not signed in with a qualifying account, the prompt will appear unavailable.
Prompt Privacy Settings: By default, new prompts are often private to the creator or their specific environment. If the sender hasn't correctly shared it with "Anyone" or if your organization blocks external content, the link will fail.
Browser & Cookie Issues: Copilot requires third-party cookies to be enabled to validate your license and identity. If these are blocked, it may fail to find the prompt associated with your session.
Reference:
https://learn.microsoft.com/en-us/microsoft-365-copilot/extensibility/known-issues
問題 #43
For each of the following statements, select Yes if the statement is true. Otherwise, select No. NOTE: Each correct selection is worth one point.
答案：
解題說明：
Explanation:
The first statement is correct because Microsoft 365 provides transparency and user control through the My Account portal, where users can review their Copilot activity history. This aligns with Microsoft's responsible AI and data governance principles, ensuring visibility into AI interactions.
The second statement is incorrect. Deleting Copilot activity history removes stored interaction records (such as prompts and responses), but it does not automatically delete associated notebooks, documents, or pages stored in services like OneDrive or SharePoint. Those files remain governed by standard Microsoft 365 retention and lifecycle policies.
The third statement is correct because users can delete their entire Copilot activity history, including both prompts and generated responses. This reinforces enterprise-grade privacy controls and regulatory compliance requirements.
These controls demonstrate core generative AI fundamentals: transparency, user data ownership, security boundaries, and responsible lifecycle management of AI-generated interactions within Microsoft 365 environments.
問題 #44
Hotspot Question
You use Microsoft 365 Copilot.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
答案：
解題說明：
Explanation:
Box 1: No
No - You can delete your conversation history only if your administrator allows you to do so.
Users can generally delete their Microsoft 365 Copilot conversation history, which often syncs across apps like Teams and Word to protect privacy. While users can manage their own data via the privacy dashboard, specific organization-wide retention policies set by administrators may dictate how long data is stored or if it can be permanently removed.
Box 2: No
No - When you delete a conversation, the associated files stored in Microsoft SharePoint are also deleted.
Deleting a Microsoft 365 Copilot conversation does not automatically delete associated files stored in SharePoint or OneDrive. While the interaction history (prompts and answers) is removed, saved files, documents, or content generated by Copilot that were saved in Microsoft
365 apps remain intact.
Chat History vs. Files: Deleting Copilot chat history removes the conversation record but not the files linked or created in the process.
Copilot Pages/Notebooks: If a dedicated Copilot Page was created, it is stored in a SharePoint container. While individual notebook deletions are not recoverable by end-users, this generally applies to the workspace itself rather than external files referenced, say Microsoft Learn.
Persistent Data: Any content Copilot helped generate that you have already saved in Word, PowerPoint, or other apps is preserved.
Deletion Scope: The deletion process applies to activity history across Excel, Forms, Loop, OneNote, Outlook, Planner, PowerPoint, Teams, and Word.
To remove files, you must manually delete them from their stored location in SharePoint or OneDrive.
Box 3: Yes
Yes - When you uninstall Copilot agent, all the conversations associated with the agent are retained.
When you uninstall a Microsoft 365 Copilot agent, conversations and saved prompts associated with that agent are generally retained in the user's history and the Copilot Prompt Gallery. The underlying interaction data, stored in Dataverse or user mailboxes, persists for 18 months by default.
Key details regarding agent uninstallation:
Saved Prompts: Even if an agent is removed, saved prompts remain in the Microsoft Support Copilot Prompt Gallery.
*-> Conversation History: Chats with agents (including workflow agents) are retained in Microsoft
365 conversation history, not deleted upon uninstallation.
Data Retention: Copilot typically retains interaction history for 18 months, which can be managed via Microsoft Support privacy settings.
Reinstallation: If the agent is reinstalled, previously saved prompts can be reassociated with it.
To permanently delete conversation history, users must manually clear it from their Microsoft Support privacy dashboard or through specific retention policies.
問題 #45
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