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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Troubleshooting and Optimization | 10% | - Diagnosing underperforming prompts and outputs - Adjusting approaches based on feedback and results - Optimizing workflows for efficiency and effectiveness |
| Topic 2: Workflow Integration and Solution Design | 16% | - Integrating Claude into existing workflows - Solution design and iteration - Analyzing requirements and use cases - Communicating Claude's value and limitations - Research, planning, and process optimization |
| Topic 3: Output Evaluation and Validation | 21% | - Fact-checking and validation - Evaluating output accuracy and completeness - Identifying hallucinations, inconsistencies, and bias - Determining when human review or verification is required - Editing, adapting, and refining outputs |
| Topic 4: Governance, Risk, and Responsible Use | 15% | - Organizational AI governance and policies - Ethical and responsible AI use - Data sensitivity, privacy, and regulatory considerations - Identifying appropriate and inappropriate AI use cases |
| Topic 5: Prompting and Task Execution | 14% | - Adapting prompting strategies to task types - Iterating prompts to improve output - Task decomposition - Creating effective prompts |
| Topic 6: Configuration and Knowledge Management | 12% | - Configuring Claude Projects - Maintaining configuration and knowledge sources - Managing instructions and knowledge sources - Managing uploaded knowledge and connectors |
| Topic 7: Product and Model Selection | 12% | - Selecting Claude models - Selecting appropriate Claude product features - Balancing quality, speed, and cost - Managing context limitations and memory |
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NEW QUESTION # 18
An HR business partner is configuring a new Project for recurring policy questions from managers. The Project will be used across many chats by several HR team members.
Which content belongs in the Project knowledge base?
Answer: C
Explanation:
Under the objective Configure Claude Projects with instructions and knowledge sources , the project knowledge base is designed to store authoritative, canonical, and frequently accessed reference material that remains stable across multiple chat sessions.
Option D accurately selects the core, evergreen operational documents required for recurring HR inquiries- the current active handbook, leveling framework, and standardized FAQ. Including outdated handbooks (Option A) risks hallucination and policy contradictions because Claude might cite obsolete rules. Uploading raw email trails (Option B) injects uncurated conversational noise, conflicting statements, and potential privacy leaks into the persistent context. Relegating essential, standard documents to manual per-chat uploads (Option C) undermines the primary efficiency benefit of Claude Projects, which is to eliminate repetitive context uploading across team workflows.
NEW QUESTION # 19
You are a product designer using Claude in a solution-design exercise.
Which solution-design step should be performed first when using Claude?
Answer: B
Explanation:
Option C is correct because effective solution design begins by defining the problem, desired outcome, success criteria, and relevant constraints. Without this foundation, Claude may generate polished concepts that solve the wrong problem or violate important business, technical, regulatory, budgetary, or audience requirements. Anthropic's AI Fluency Delegation guidance calls this "Problem Awareness": understanding the goal and the work required before deciding how to involve AI. Its applied Delegation process likewise begins with establishing the project vision and defining what a successful result looks like before breaking the work into tasks.
After the problem and constraints are clear, Claude can productively generate diverse solution concepts, making Option A a later ideation step. Option B follows concept generation because alternatives cannot be compared until they exist and the evaluation constraints have been established. Option D comes later still, after a candidate has been evaluated and selected. Starting with mock-ups would prematurely commit effort to an unvalidated solution. Therefore, articulating the problem and constraints first creates the grounding Claude needs for relevant ideation, systematic comparison, and defensible design decisions. This sequence is consistent with Anthropic's AI Fluency Delegation guidance and Applying Delegation lesson .
NEW QUESTION # 20
You are a project manager designing a checklist for prompt-quality reviews.
Which two items belong on the prompt-quality checklist? (Select two.)
Each correct answer presents a complete solution.
Answer: A,C
Explanation:
Answers C and E are correct. An effective prompt should provide relevant context, including the intended audience and the goal that the response must accomplish. This information helps Claude determine the appropriate level of detail, terminology, tone, and focus. Without sufficient context, even a technically correct response may be unsuitable for its intended users or fail to support the required business objective.
The prompt must also state a specific task and clearly define the required deliverable. For example, it should identify whether Claude must create a summary, comparison, action plan, technical specification, or executive briefing. Output requirements such as format, length, structure, and constraints should be included when they affect success.
Option A is incorrect because a favorite opening phrase does not improve clarity or task performance. Option B is incorrect because prompt quality is determined by relevance and precision, not an arbitrary word count.
Excessive instructions can introduce noise and contradictions. Option D is also incorrect because listing every department member is unnecessary unless those identities directly affect the requested output. A strong prompt therefore combines clear instructions with focused, task-relevant context.
NEW QUESTION # 21
An HR business partner is building a long-running workspace where a team handbook, a leveling guide, and a policies-FAQ document will be referenced across many separate chats by several team members.
Which Claude feature is designed for this use case?
Answer: B
Explanation:
Option B is correct because Claude Projects are specifically designed to organize recurring work around persistent instructions and reference knowledge. Anthropic explains that documents uploaded to a Project's knowledge base become available as context across chats in that Project. Project instructions likewise establish consistent guidance for Claude's behaviour and responses. Team and Enterprise users can share Projects with other organization members using appropriate view or edit permissions.
A Google Drive Connector can retrieve information from connected files, but it is not the best primary answer for a curated workspace with stable instructions and a defined knowledge base. An Artifact is an editable output surface rather than a persistent multi-chat reference repository. Reattaching the same documents to every chat would work technically, but it creates unnecessary repetition and increases the risk that a team member forgets a required source or uses an outdated version.
The Project should contain only current, authoritative versions of the handbook, leveling guide, and FAQ.
Access permissions and document maintenance responsibilities should also be defined. Therefore, a shared Project is the feature that most directly meets the stated multi-chat, multi-member requirement. See Anthropic' s documentation on creating and managing Projects and Project capabilities .
NEW QUESTION # 22
You are a marketing manager using Claude to ideate concepts for a campaign and must complete the framing steps before generating concepts.
Which two framing steps must be completed BEFORE asking Claude to generate concepts? (Select two.) Each correct answer presents part of the solution.
Answer: B,D
Explanation:
Effective ideation requires a clear creative frame. Option A defines what the campaign is intended to achieve and how success will be assessed. Option D defines the intended audience and brand voice, ensuring that generated concepts are relevant to the people being addressed and consistent with the organization's identity.
Options B and C occur after concepts have been generated. A finalist cannot be selected or developed until candidate concepts exist. Option E concerns execution planning and should follow concept selection, validation, and approval. Scheduling does not provide the creative direction Claude needs during initial ideation.
A strong ideation prompt might specify the campaign objective, audience characteristics, brand attributes, channel, constraints, prohibited themes, desired number of concepts, and the dimensions along which the ideas should differ. Claude can then explore broadly within meaningful boundaries. Success metrics also create criteria for evaluating ideas after generation, preventing selection from being driven solely by subjective preference.
Anthropic's prompting guidance emphasizes providing clear context, objectives, audience information, and output expectations. For brainstorming, the framing should constrain relevance without prescribing the final answer so tightly that concept diversity is eliminated. Anthropic's prompting best practices
NEW QUESTION # 23
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