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| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Salesforce Certified OmniStudio Consultant Exam |
| Exam Number: | OmniStudio-Consultant |
| Exam Duration: | 105 minutes |
| Exam Price: | USD 200 (plus applicable taxes) |
| Available Languages: | Japanese, English |
| Related Certifications: | Salesforce Certified OmniStudio Developer |
| Passing Score: | 68% |
| Real Exam Qty: | 60 scored questions (+ up to 5 unscored questions) |
| Certificate Validity Period: | Ongoing (certification maintenance required; subject to Salesforce maintenance policies) |
| Exam Format: | Multiple-select, Multiple-choice, Proctored exam (online or onsite) |
| Recommended Training: | Prepare for Salesforce OmniStudio Consultant Certification (Trailhead Trail) Design and Administer an Omnistudio Solution (OMS335) |
| Exam Registration: | Salesforce Certification Registration Salesforce Certification Help / Exam Guide |
| Sample Questions: | Salesforce OmniStudio-Consultant Sample Questions |
| Exam Way: | Online proctored or onsite testing center (closed book, no external materials allowed) |
| Pre Condition: | No formal prerequisite certifications required; recommended 1–3+ years Salesforce experience in consulting, business analysis, solution architecture, or delivery roles |
| Official Syllabus URL: | https://trailheadacademy.salesforce.com/credentials/omnistudioconsultant |
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Salesforce OmniStudio-Consultant Certification Exam is designed for consultants who specialize in the Salesforce OmniStudio platform. The Salesforce OmniStudio is a powerful tool that allows businesses to create personalized and integrated digital experiences for their customers across multiple channels, including web, mobile, social, and email. Salesforce Certified OmniStudio Consultant certification exam verifies a consultant's skills and knowledge in implementing and optimizing the Salesforce OmniStudio platform for their clients.
NEW QUESTION # 39
A company uses calculation procedures to determine product pricing. Due to the company's pricing schedules, there is always more than one calculation procedure active at one time for a given date.
In this scenario, how will the calculation engine select which calculation procedure to run?
Answer: D
NEW QUESTION # 40
An Integration Procedure must call an external API that uses the same endpoint URL but requires different HTTP methods (GET for retrieval, POST for creation) based on the user ' s input from the OmniScript.
How should the OmniStudio Consultant guide the configuration of the HTTP Action to handle the different HTTP methods within a single Integration Procedure?
Answer: B
Explanation:
Salesforce exposes HTTP Method as an explicit HTTP Action configuration property supporting GET, POST, PUT, PATCH, and DELETE. The documentation supports merge fields for certain properties such as the URL, but does not document dynamically replacing the configured HTTP Method through a Set Values result or OmniScript variable at runtime. When different request methods require different execution paths, the appropriate declarative design is to configure separate HTTP Actions and execute the required one conditionally within the same Integration Procedure. Creating separate Integration Procedures would add unnecessary orchestration and maintenance overhead. Set Values cannot simply override another action ' s configured HTTP method. Thus, a conditional branch containing appropriately configured GET and POST HTTP Actions preserves a single Integration Procedure while handling the two API operations declaratively.
Therefore, A is correct.
NEW QUESTION # 41
A Data Mapper Load is used to create a Contact. If the LeadSource is not provided in the input, it should default to " Web " .
How should an OmniStudio Consultant implement this default value rule within the Data Mapper?
Answer: B
Explanation:
The correct place to define this behavior inside the Data Mapper Load is the mapping configuration, using the Default Value column for the mapped LeadSource field. A Data Mapper Load maps incoming JSON/XML
/custom input data to Salesforce object fields and writes records to Salesforce. When an input node is not supplied, the mapping-level default value provides the fallback value for that field during the load operation.
A validation rule would only validate data; it would not populate LeadSource. Salesforce Object Manager defaults can work in some object-level scenarios, but the requirement specifically says to implement the rule within the Data Mapper. There is no correct " fallback value property " answer here. Salesforce describes Data Mapper Loads as writing data to Salesforce objects and supporting field mapping, formulas, attributes, and default values.
NEW QUESTION # 42
A business has been experiencing a downturn in customer satisfaction due to billing Issues. The business lear that when customers are allowed to schedule an inquiry call with an agent, customer satisfaction improves.
For this reason, the business decides to create an OmniScript that asks the customer to rate their customer satisfaction using a 1-5 rating scale. If the customer satisfaction is less than 2, it should allow the customer t request a call back on a certain date and then create a case that includes a list of bills from an external system the last 5 months in the case description.
In what order should the consultant design the elements of the OmniScript to meet these requirements?
Answer: C
Explanation:
Explanation
The order that the consultant should design the elements of the OmniScript to meet these requirements is:
Radio Input, Date Input, HTTP Action, DataRaptor Post Action. A Radio Input element can display a list of options for the user to choose from, such as customer satisfaction rating. A Radio Input element allows only one option to be selected at a time, and can also have icons for each option. A Date Input element can display a field for the user to enter a date value, such as call back date. A Date Input element can also have validation and formatting options, such as minimum and maximum dates, calendar picker, etc. An HTTP Action element can invoke a REST or SOAP service to retrieve data from an external system, such as a list of bills from the last 5 months. An HTTP Action element can store the response data in a JSON object for further processing. A DataRaptor Post Action element can write data to a Salesforce object or invoke a Salesforce API, such as creating a case with the list of bills in the case description
NEW QUESTION # 43
Topic: Salesforce API
You want to display Chatter feeds, users, groups, and followers, especially in mobile applications.
Also, you want to provide programmatic access to files, recommendations, topics, notifications, and Data.com purchasing. Which of the following option should you use to do this?
Answer: B
Explanation:
The requirement involves displaying Chatter-related data (feeds, users, groups, followers) in mobile applications and providing programmatic access to additional features like files, recommendations, topics, notifications, and Data.com purchasing. The Chatter REST API is the most suitable Salesforce API for this purpose, making D the correct answer.
Here's why D. Chatter REST API is the correct answer:
* Chatter REST API Overview: The Chatter REST API is a specialized subset of the Salesforce REST API, optimized for social collaboration features. It provides access to Chatter-specific functionality (e.
g., feeds, posts, comments, groups, users, followers) and extends to related features like files (Chatter Files), recommendations, topics, notifications, and even Data.com purchasing integrations.
* Meeting the Requirements:
* Chatter Feeds, Users, Groups, Followers: The Chatter REST API offers endpoints like /chatter
/feeds, /chatter/users, /chatter/groups, and /chatter/users/{id}/followers to retrieve and display this data in a mobile app.
* Files: Use /chatter/files or /connect/files endpoints to access and manage Chatter Files.
* Recommendations: Access Chatter recommendations via /connect/recommendations.
* Topics: Manage topics with /connect/topics.
* Notifications: Handle notifications via /connect/notifications.
* Data.com Purchasing: The API supports Data.com-related calls (e.g., purchasing contact data) through specific endpoints like /connect/datacom.
* Mobile Optimization: The REST-based architecture of the Chatter REST API is lightweight, uses JSON (or XML), and is ideal for mobile applications due to its stateless, HTTP-based design, aligning with the requirement's emphasis on mobile use.
* Programmatic Access: It provides full CRUD (create, read, update, delete) capabilities for Chatter data and related features, meeting the need for programmatic control.
Now, let's examine why the other options are incorrect:
* A. Streaming API: The Streaming API is for real-time push notifications (e.g., subscribing to record updates via PushTopics or Platform Events). It's not designed for retrieving Chatter feeds, files, or Data.
com data, nor is it suited for general mobile display purposes-it's event-driven, not data-access- focused.
* B. REST API: The broader Salesforce REST API (e.g., /services/data/vXX.X/) can access some Chatter data (e.g., via sObjects like FeedItem), files, and notifications, but it's not specialized for Chatter or Data.com purchasing. The Chatter REST API is a tailored extension of this, offering more specific endpoints and better usability for Chatter-related tasks, making it the better fit.
* C. Tooling API: The Tooling API is for managing metadata and developer tools (e.g., Apex classes, triggers), not for accessing Chatter data, files, or Data.com features. It's irrelevant to this requirement.
* E. Chatter SOAP API: There's no "Chatter SOAP API" in Salesforce-SOAP API exists for general sObject operations, but Chatter-specific features are handled via REST (Chatter REST API). SOAP is less mobile-friendly due to its XML-heavy, stateful nature, making this option incorrect and outdated.
References:
* Salesforce Chatter REST API Developer Guide: Overview - Lists supported features like feeds, files, topics, and Data.com integration.
* Salesforce REST API Developer Guide: Chatter Resources - Details Chatter-specific endpoints in the REST framework.
NEW QUESTION # 44
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