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CPHRM 認證是互聯網界具有極大聲望的網路技能認證，在全球，通過IBM認證考試的工程師，平均年薪在10萬元以上。通過 HP 認證考試的工程師，平均年薪在30萬元以上。獲得 ASHRM 的 CPHRM 認證的工程師，平均年薪也不低於20萬人民幣。據說，這還只是基本工資，不包括獎金，紅利和其他非工資性補貼。難怪美國副總統戈爾曾把 ASHRM CPHRM 認證恰當而幽默地稱為“獲得高技術，高薪水的頭等艙船票”。
| Certification Vendor: | American Hospital Association Certification Center (AHA-CC) / ASHRM |
|---|---|
| Exam Name: | CPHRM Certification Examination |
| Exam Number: | CPHRM |
| Exam Duration: | 180 minutes |
| Exam Price: | $275–$400 USD (varies by membership status and region) |
| Available Languages: | English |
| Certificate Validity Period: | 3 years |
| Exam Format: | Multiple-choice, Computer-based testing |
| Passing Score: | Scaled score 500 (scale 200–800) |
| Real Exam Qty: | 175 multiple-choice (150 scored + 25 unscored pretest) |
| Recommended Training: | AHA Certification Preparation Resources ASHRM CPHRM Exam Preparation Course |
| Exam Registration: | PSI Online Exam Scheduling AHA Certification Center CPHRM Registration |
| Sample Questions: | ASHRM CPHRM Sample Questions |
| Exam Way: | Computer-based testing delivered at PSI testing centers or online proctored format (depending on region) |
| Pre Condition: | Recommended: at least 3 years of experience in healthcare risk management or related healthcare field |
| Official Syllabus URL: | https://www.aha.org/certification-center/cphrm |
Testpdf的資深專家利用他們豐富的知識和經驗研究出來的關於ASHRM CPHRM 認證考試的練習題和答案和真實考試的試題有95%的相似性。我相信你對我們的產品將會很有信心。如果你選擇使用Testpdf的產品，Testpdf可以幫助你100%通過你的一次參加的ASHRM CPHRM 認證考試。如果你考試失敗，我們會全額退款的。
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問題 #51
Which of the following analyses is required as part of the sentinel event process of The Joint Commission?
答案：B
解題說明：
According to Health Care Risk Management standards supported by ASHRM and the American Hospital Association Certification Center, The Joint Commission's sentinel event process requires completion of a thorough root cause analysis and development of a corrective action plan. While various analytical tools such as fishbone diagrams, flowcharts, or Pareto charts may be used to assist in identifying contributing factors, these specific tools are not mandated.
The essential required component is a written action plan that identifies specific improvement steps, assigns responsibility, and includes measurable outcomes and timelines for implementation. The action plan must address root causes and system vulnerabilities, not merely individual performance issues. It should demonstrate how corrective actions will reduce the likelihood of recurrence and include monitoring mechanisms to evaluate effectiveness.
Fishbone diagrams and Pareto charts are optional tools used during analysis but are not explicitly required elements. Similarly, departmental flowcharts may support understanding of processes but are not mandated by The Joint Commission.
Clinical and patient safety objectives emphasize systematic investigation, leadership oversight, and documented improvement efforts following sentinel events. Therefore, a detailed action plan with implementation dates is the required analysis component within the sentinel event process.
問題 #52
Which of the following wouldnotbe considered an emergency condition for EMTALA purposes (as a general example set)?
答案：A
解題說明：
EMTALA applies when an individual comes to the ED and requires a medical screening exam to determine whether anemergency medical condition (EMC)exists. Conditions like myocardial infarction, ruptured appendix, and unstable labor can constitute EMCs because absence of immediate medical attention could reasonably be expected to place health in serious jeopardy. By contrast,stable chronic kidney failurewithout acute destabilization may not meet the EMC threshold-though the screening exam must be performed before that determination is made. Risk management objectives emphasize: never "triage out" without an appropriate screening exam, document findings and decision-making, and apply consistent policies to avoid discriminatory practice. EMTALA failures often stem from process breakdowns (delays, refusal, inadequate screening, improper transfer), so standardized ED workflows and training are critical.
問題 #53
An organization's chief of orthopedics has scheduled an implant of a new artificial hip for the next day. The chief developed the artificial hip while working as a consultant for a medical device company. The device has not yet been approved by the FDA or the Institutional Review Board. The risk manager's best immediate course of action is to
答案：D
解題說明：
Under Health Care Risk Management standards supported by ASHRM and the American Hospital Association Certification Center, the implantation of a medical device that lacks FDA approval and Institutional Review Board oversight presents significant legal and regulatory violations. Use of an unapproved device outside of an approved investigational protocol may violate federal regulations governing human subject research and medical device approval processes.
The risk manager's primary responsibility is to immediately mitigate regulatory and liability exposure.
Because the procedure is scheduled for the next day, urgent intervention is required. Contacting the FDA would not resolve the immediate risk. Verifying informed consent is insufficient, as patient consent cannot legitimize use of an unapproved device outside regulatory pathways. Calling a special IRB meeting would not retroactively authorize an unapproved device without appropriate investigational device exemption processes.
Escalating the issue to the chief of surgery to halt or cancel the procedure is the most appropriate immediate step. This ensures that organizational leadership addresses the compliance violation before patient harm occurs. Risk management objectives emphasize proactive prevention of regulatory breaches, protection of patient safety, and preservation of institutional integrity. Therefore, stopping the procedure is the correct and immediate action.
問題 #54
An intervention between parties to promote reconciliation, settlement, or compromise is
答案：B
解題說明：
According to Health Care Risk Management standards supported by ASHRM and the American Hospital Association Certification Center, mediation is a form of alternative dispute resolution designed to facilitate voluntary settlement between parties. In mediation, a neutral third party assists disputing parties in communicating, clarifying issues, and exploring mutually acceptable resolutions. The mediator does not impose a binding decision but guides negotiation toward compromise and reconciliation.
Arbitration differs in that the neutral arbitrator typically renders a decision that may be binding, depending on the agreement between parties. Jury trials and bench trials involve formal court proceedings where a judge or jury determines liability and damages based on legal standards and evidence. These processes are adversarial and result in judicial determinations rather than negotiated compromise.
Claims and litigation objectives emphasize cost containment, early resolution, and reduction of adversarial conflict when appropriate. Mediation can reduce defense expenses, shorten case duration, and preserve professional relationships. It also provides greater confidentiality and flexibility than courtroom litigation.
Therefore, the intervention specifically intended to promote reconciliation, settlement, or compromise between parties is mediation.
問題 #55
Which of the following isnotone of the patient rights enumerated in the Patient Self-Determination Act (PSDA)?
答案：B
解題說明：
The PSDA focuses onpatient autonomy and informed decision-making, especially aroundadvance directives. It requires certain healthcare organizations to inform patients of their rights under state law to make decisions about medical care, ask whether the patient has an advance directive, document it, and avoid discrimination based on whether an advance directive exists. The Act doesnotcreate a right for patients to select any medication they want irrespective of clinical appropriateness, prescribing laws, formularies, allergies, contraindications, or standards of care. Risk management objectives here include: ensuring compliant admission workflows (education + documentation), reducing disputes through early clarification of preferences, and preventing ethical/legal breakdowns during incapacity. Operationally, PSDA compliance improves care planning, reduces unwanted treatment, and lowers complaint/litigation risk by showing the organization respected patient rights and followed required processes.
問題 #56
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