Salesforce-Communications-Cloud Updated Questions–Fulfill Your Dream of Becoming Salesforce Certified

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Salesforce Salesforce-Communications-Cloud Exam Syllabus Topics:

Topic	Details
Topic 1	Discovery: This section evaluates the abilities of Communications Cloud professionals to assess customer IT ecosystems, define KPIs, map business processes, and address data volume considerations to align Salesforce Communications Cloud solutions with business objectives.
Topic 2	Delivery: It focuses on translating final designs into implementations by distinguishing OOTB functionality from customizations, aligning architecture and order components, and devising data migration strategies. Mastery in this topic highlights capability as a Communications Cloud professional.
Topic 3	Planning and Design: The topic measures expertise of aspiring Salesforce Communications Cloud professionals in designing scalable, best-practice-driven solutions, including product catalog modeling, order fulfillment, and migration strategies. Communications Cloud professionals are tested on aligning processes and requirements to architectural guidelines, prioritizing user stories, and designing asset management flows.

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Salesforce Communications Cloud Accredited Professional (AP) Exam Sample Questions (Q16-Q21):

NEW QUESTION # 16
Sonic telecommunication delivers B2C internet (broadband) and TV services to the customer and technician need to perform various task for the add product operations. At one point in the flow there is a manual task that required technician to complete the steps and to provide information back to order management system to identify the equipment ordered, which action should consultant take to support the manual task resolution?

A. Design and attach the omni scripts to the manual task to help technician with each step that are required to be completed manually
B. Use data raptor to assist with integration and introduce several manual task into the flow.
C. Use the integration procedure to manage the various task that technician need to undertake
D. Use call out to fully automate the flow so that no manual steps are required

Answer: A

NEW QUESTION # 17
A company is selling voice products to business customers. The offer allows customers to select devices of various models. The product modeler intends to create a phone add-on product specification with voice offers with a cardinality that allows up to 700. Which of the three statement are valid regarding the product model in this scenario?

A. Product Model use hierarchical modeling which is natively supports EPC
B. Modeling children with large cardinalities can result in processing inefficiencies for MACD operations.
C. Product model uses OOTB features from EPC. Decomposition may fail when the maximum number of products is processed.
D. Since the product model uses OOTB feature of EPC, MACD operations and decomposition are guaranteed to work well
E. This type of modeling is not supported in EPC and modular should follow a flat modelling technique.

Answer: A,B,C

NEW QUESTION # 18
Universal containers (UC) is a communication service provider using commination cloud. UC plans to migrate their B2C customer and their customer services into communication cloud. UC have configured the products in the Enterprise product catalog. Which entities must be migrated and in which sequence to accomplish the migration?

A. User, Person Account, Billing Account, Service Account, Contacts, Assets.
B. Users, Consumer Account, Billing Account, Service Account, Contacts, Assets
C. User, Consumer Account, Billing Account, Service Account, Contacts, Assets Line Items, Assets
D. User, Contacts, Consumer Account, Billing Account, Service Account, Subscriptions, Assets

Answer: D

NEW QUESTION # 19
ABC telecom offer advanced B2B connectivity products to companies with multiple service quotes in different regions based quotes and 1000 line items per quote.
Which application suits supports this scnerio?

A. Subscriber lifecycle management
B. Enterprise sales management
C. Advertising sales management
D. Multiple subscription management

Answer: B

NEW QUESTION # 20
Universal containers (UC) is a communication service provider using commination cloud. The provisioning system that activates the mobile service can take up to 10 minutes. How should a consultant design the orchestration for Mobile service?

A. Configure a callout Orchestration item using the asynchronous system interface to do a callout, and have the enterprise service bus (ESB) to do a callback to the asynchronous call back URL.
B. Configure a Callout Orchestration item using the enhanced system interface
C. Configure a callout orchestration item using the default system interface to do a callout, configure a Push Event and have enterprise service Bus (ESB) do a callback to complete the push Event.
D. Configure an Autotask Orchestration Item to send to platform event, the enterprise Service Bus(ESB) will listen for the platform event and do a callback to the asynchronous Callback URL

Answer: A

Explanation:
The best approach for designing an orchestration process that involves an asynchronous operation, such as a provisioning system that can take up to 10 minutes, is to use a callout orchestration item with an asynchronous system interface. This method involves making a callout to the external system (in this case, the provisioning system) and then allowing the external system to perform its operations. The Enterprise Service Bus (ESB) will then do a callback to the orchestration process ' s asynchronous callback URL once the operation is complete. This approach is efficient for operations that are not immediate and require waiting for an external process to complete.References:Salesforce Communications Cloud documentation on orchestration patterns and asynchronous operations.

NEW QUESTION # 21
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