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| Certification Vendor: | Microsoft |
|---|---|
| Exam Name: | Microsoft Dynamics 365 Field Service Functional Consultant |
| Exam Number: | MB-240 |
| Exam Price: | $165 USD |
| Exam Duration: | 120 minutes |
| Passing Score: | 700 (out of 1000) |
| Real Exam Qty: | 40โ60 |
| Certificate Validity Period: | 1 year (renewable via free assessment on Microsoft Learn) |
| Related Certifications: | Microsoft Certified: Dynamics 365 Customer Engagement Functional Consultant Associate |
| Available Languages: | Spanish, Italian, Portuguese (Brazil), Japanese, Chinese (Simplified), English, German, French |
| Exam Format: | Active screen, Case studies, Multiple choice, Build list, Drag-and-drop |
| Recommended Training: | Microsoft Learn: Dynamics 365 Field Service Learning Path Instructor-led Training: Dynamics 365 Field Service Functional Consultant |
| Exam Registration: | Microsoft Learn Exam Registration Pearson VUE Registration |
| Sample Questions: | Microsoft MB-240 Sample Questions |
| Exam Way: | Online proctored or Onsite at authorized test centers |
| Pre Condition: | No mandatory prerequisites; recommended experience: 1โ2 years working with Dynamics 365 Field Service, understanding of field service processes, resource management, and service lifecycle |
| Official Syllabus URL: | https://learn.microsoft.com/en-us/credentials/certifications/exams/mb-240/ |
What is the measure of competence? Of course, most companies will judge your level according to the number of qualifications you have obtained. It may not be comprehensive, but passing the qualifying exam is a pretty straightforward way to hire an employer. Our MB-240 exam practice questions on the market this recruitment phenomenon, tailored for the user the fast pass the MB-240 examination method of study. The quality of our MB-240 learning guide is absolutely superior, which can be reflected from the annual high pass rate of our MB-240 exam questions.
The MB-240 Exam is particularly created for Microsoft Dynamics 365 customer engagement and functional consultants that are equipped with Field Service expertise including implementing solutions to manage resources. And given that there are no clear requirements for candidates, with proper training, anyone can take this test and get Microsoft certified.
NEW QUESTION # 226
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
You are a systems administrator for a company implementing Dynamics 365 Field Service and planning to enable Dynamics 365 Remote Assist for frontline technicians. You previously installed the Field Service app.
You need to confirm that all prerequisites are in place so that both technicians and remote collaborators can use Remote Assist integrated with Field Service.
Solution: You assign Dynamics 365 Field Service licenses to the technician and remote collaborator users. You create one bookable resource of type User for the technician and install the Field Service mobile app on the technician's device.
Does this meet the goal?
Answer: A
Explanation:
Correct:
No correct option out of the three listed below.
The technician needs a Dynamics 365 Remote Assist license.
You need to assign both a Dynamics 365 Field Service and Remote Assist license for each onsite technician (frontline worker) who completes work orders and initiates Remote Assist calls in the field. You can complete this assignment by going to Subscriptions under the billing group.
Incorrect:
* You assign the remote collaborator a license to access Microsoft Teams. You assign both the technician and the remote collaborator Field Service licenses, and set them up as bookable resources of type User.
* You assign Dynamics 365 Field Service licenses to the technician and remote collaborator users. You create one bookable resource of type User for the technician and install the Field Service mobile app on the technician's device.
* You create two bookable resources of type User, one for the technician and one for the remote collaborator. You assign Field Service licenses to both users and install the Field Service mobile app on the technician's device.
Note:
Prerequisites
Before your organization can start integrating Remote Assist, make sure that you have the following parameters set up.
Licenses
Technician (frontline worker) - Requires a Dynamics 365 Field Service license, a Dynamics 365 Remote Assist license, and a Microsoft Teams license.
Remote collaborator - The remote collaborator only needs a Microsoft Teams license.
Reference:
https://learn.microsoft.com/en-us/training/modules/integrate-remote-assist/1-introduction
NEW QUESTION # 227
You are a new Dynamics 365 for Field Service Administrator for a manufacturing firm.
Your manager has asked you to configure the system to enable scheduling for maintenance of equipment at customer sites. It is against company policy to dispatch resources to sites with known issues such as credit or safety holds. Many site visits may require more than one technician to be sent for the repair.
Which resource scheduling component should be used for each task? To answer, drag the appropriate resource scheduling component to the appropriate task. Each resource scheduling component may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view the content.
Answer:
Explanation:
Explanation:
NEW QUESTION # 228
You are entering products and services into Dynamics 365 CE Field Services.
You need to ensure that your field technicians can use the products when completing work orders.
Which two field service product types should you configure to allow your technicians to add work order products? Each correct answer presents a complete solution.
Answer: A,C
NEW QUESTION # 229
You have the following requirements from the scheduling team:
* Scheduling assistant results should display in neat 30-minute time slots that dictate the start time of subsequent bookings.
* Functionality should display tor all 30 resources within the company. " Time slots should align to the top of the hour and half past the hour.
lo meet these requirements, you need to implement Intervals within Universal Resource Scheduling.
Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation:
Explanation:
NEW QUESTION # 230
Drag and Drop Question
Your company has a requirement to use the out-of-the-box resource types to categorize active bookable resource types. This is to ensure easy Microsoft Dynamics 365 upgrades as needed.
You need to ensure that you only use the appropriate resource types.
Which types are available for your use? To answer, drag each description to the appropriate types. Each description may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view the content.
NOTE: Each correct match is worth one point.
Answer:
Explanation:
NEW QUESTION # 231
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