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| Section | Objectives |
|---|---|
| Topic 1: Performance Management and Measurement | - Capability and maturity assessment concepts - Performance indicators and evaluation |
| Topic 2: COBIT Implementation Lifecycle | - Phase 4: What needs to be done? - Phase 2: Where are we now? - Phase 5: How do we get there? - Phase 1: What are the drivers? - Phase 3: Where do we want to be? |
| Topic 3: Governance and Management Objectives | - Goals cascade and enterprise alignment - Process and capability objectives mapping |
| Topic 4: Governance System Design Principles | - Key governance system components - COBIT governance objectives and structure |
| Topic 5: Designing a Tailored Governance System | - Design factors and customization approach - Design workflow and decision inputs |
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質問 # 30
I&T-related issues, also called pain points:
正解：A
解説：
In the COBIT 2019 Design Guide, it is stated:
"Current I&T-related issues, also called pain points-from which the enterprise is suffering. These could be considered risks that have materialized." This indicates that pain points are actual issues the enterprise is currently experiencing, representing risks that have already materialized.
Reference:COBIT 2019 Design Guide, Section 4.4.4
質問 # 31
Which of the following will BEST enable management to identify all additional resources required to implement planned I&T changes?
正解：D
解説：
Conducting a gap analysis will best enable management to identify all additional resources required to implement planned I&T changes. A gap analysis helps to identify the differences between the current state and the desired future state, highlighting the necessary resources and actions needed to bridge the gaps.
A gap analysis involves assessing the current capabilities, processes, and resources and comparing them to the requirements needed to achieve the desired state. This process identifies specific gaps in resources, skills, and processes that need to be addressed to implement planned changes successfully.
COBIT 2019 Framework References:
* COBIT 2019 Implementation Guide, Chapter 5:Discusses the use of gap analysis to identify the necessary resources and actions required for successful implementation.
* COBIT 2019 Design Guide, Chapter 2:Highlights the importance of understanding current capabilities and identifying gaps to inform the planning and resourcing of I&T changes.
By conducting a gap analysis, management can systematically identify and address resource needs, ensuring a comprehensive approach to implementing planned changes.
質問 # 32
Which of the following should be involved in resolving conflicting priorities in order to finalize the governance system design?
正解：D
解説：
COBIT 2019 Design Guide suggests:
"When prioritizing governance and management objectives, conflicts or inconsistencies may arise. These should be resolved with input from senior management or IT leadership to align with enterprise priorities." Management of the IT function plays a key role in resolving such conflicts, especially at the design finalization stage.
Reference:COBIT 2019 Design Guide, Section 5.4
質問 # 33
When reviewing the risk profile of an enterprise during the governance design phase, what MUST be established prior to conducting a high-level risk analysis?
正解：C
解説：
In the COBIT 2019 Design Guide, when dealing with therisk profileas a design factor, it is emphasized:
"To understand and assess risk at a strategic level, the enterprise'srisk appetitemust be established. Risk appetite defines the level and type of risk that the enterprise is willing to accept in pursuit of its objectives." This is critical because all subsequent risk assessments, including high-level risk analyses and responses, depend on knowing what level of risk is tolerable or unacceptable to the organization. Without a defined risk appetite, risk prioritization becomes speculative and misaligned with enterprise strategy.
Reference:COBIT 2019 Design Guide, Section 4.4.3
質問 # 34
In which of the following phases should long-term targets be adjusted based on experience?
正解：C
解説：
In the COBIT 2019 implementation lifecycle, the phase where long-term targets should be adjusted based on experience is the evaluation phase, known as "Did we get there?". This phase involves assessing the results of the implemented governance and management practices to determine if the objectives have been met and to identify areas for improvement.
Detailed Explanation with References:
* How do we get there? (Option A):
* This phase focuses on developing and executing the plan to achieve the governance objectives. It involves identifying the steps, resources, and timeline needed to reach the desired state. While important for planning, this phase is more about action and implementation rather than evaluation and adjustment of long-term targets.
* Where are we now? (Option B):
* This phase involves assessing the current state of the governance system, identifying gaps, and understanding the baseline. It provides the foundational information needed to plan improvements but does not involve adjusting long-term targets.
* What needs to be done? (Option C):
* This phase is concerned with identifying the specific actions and initiatives required to address the gaps and achieve the governance objectives. It involves planning and prioritizing activities but not the evaluation and adjustment of long-term targets based on experience.
* Did we get there? (Option D):
* In this phase, the enterprise evaluates the outcomes of the implemented governance system against the set objectives and targets. It involves assessing whether the desired goals were achieved and analyzing the effectiveness of the governance practices. Based on this evaluation, the organization can adjust long-term targets to better align with practical experience, new insights, and evolving business needs. This phase is critical for continuous improvement and ensuring that the governance system remains relevant and effective over time.
* According to the COBIT 2019 Implementation Guide, this phase includes reviewing performance metrics, stakeholder feedback, and lessons learned from the implementation process. These insights are then used to refine and adjust long-term targets to improve future performance and outcomes.
Conclusion:The correct answer isD. Did we get there?. This phase involves evaluating the results of the governance implementation, learning from the experience, and making necessary adjustments to long-term targets to ensure continuous improvement and alignment with the enterprise's goals.
References:
* ISACA. COBIT 2019 Implementation Guide: Implementing and Optimizing an Information and Technology Governance Solution. ISACA.
* ISACA. COBIT 2019 Framework: Introduction and Methodology. ISACA.
質問 # 35
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